We have reports of login issues affecting several systems.

Usage of fallback procedures is allowed where needed.

INC000001702811

We have reports of login issues affecting several systems.

fallback procedurer is allowed where necessary for the Online systems as file transfer/S2S doesn't seem to be affected.

The issue is under investigation.

INC000001702382

We have reports regarding delays in responses and login issues.

It is being investigated.

Update 14:30: DMS Response time has stabilized since 13:03

INC000001702505

There has been Incident on DMS, Manifest and Import Classic since 15.08.

This has also affected Service status information, hence the late announcement.

It is now resolved.

If no response to declaration has been received after approx. 30 min., it must be resubmitted.

The use of Fallback procedure is therefore also no longer allowed.

INC000001697668

We have received message regarding issues regarding log in using NemLog-in, please follow on https://digitaliser.dk/driftsstatus

WO0000001428075

PRD-servicewindow Sunday June 8, 2025, 0108

Done.

PRD-servicewindow

Delayed.

Expected end time Sunday June 8, 2025, 0100

PRD-servicewindow

Delayed.

Expected end time Saturday, June 7, 2025, 2359

PRD-servicewindow Friday June 6, 2025, 2100 – Saturday June 7, 2025, 2200

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-05-19: God viden når testmiljøet til DMS Import åbner Toldstyrelsen.
• 2025-05-22: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Update 2025-06-02: Edit of starting time to 2100

WO0000001421830

Tuesday May 27th, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001420157

Monday June 2, 2025, 1945

Done.

PRD-servicewindow Monday June 2, 2025, 1700-2100

Extended response times may occur during the period.

PRD-servicewindow Gateways Wednesday May 21, 2025, 1815-1930

Manifest

File access:

• File access to Manifest will be unavailable.

Online access:

• Online access for Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001418269

Tuesday May 20, 2025, 2145

Done.

Tuesday May 20, 2025, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.