In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Transit (NCTS)

ClosedDMS Forsendelse (NCTS)Some DMS transit declarations stops in status submitted.15-07-2024 kl. 08:15

The issue with Transit declarations that gets stuck in the status submitted may still occur. We are working to solve it.

The issue appears, for Authorized Consignor or Authorized Consignee when submitting IE015 or notification IE007, if the Authorizationnumber ACR or ACE is delcared in location of goods in data field 16 15.

The location of goods must be filled in, cf. the instructions on Toldst.dk

Skriftlige vejledninger til DMS Online | Toldstyrelsen

Note: In TFE, it is still possible to refer to the Authorized Consignor in data field 16 15, but this is not possible in the production Environment.

29-05-2024 12:06:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportShort outrage on filetransfer AS409-07-2024 kl. 13:31

Issue has been investigated and solved.

AS4 outrage was from 11:05-12:46

Update 13:25 - It is not needed to resend affected file(s) if there has been received notification(s) on submitted file(s)

Update 13:30 - Affected files between 11:10-11:50 may need to be resend.

09-07-2024 12:54:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportThere are operational disturbances on file transfer DMS03-07-2024 kl. 16:05

There are problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

Currently being worked on a solution, new expected status 16:00


Update 16:04 - The issues has been solved and the communication has been re-established.

03-07-2024 14:44:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportThere are operational disturbances on file transfer DMS03-07-2024 kl. 13:55

There are currently problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

INC000001559964

03-07-2024 11:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportLong response times on pull reuqests on DMS 1. July 202401-07-2024 kl. 10:53

There is currently long ques on response times on pull requests on AS4.

Currently under investigation.

Update at 10:51 - problem solved

01-07-2024 08:14:00

See all current service disruptions

Scheduled unavailability for DMS Transit (NCTS)

ClosedDMS eksport, DMS Forsendelse (NCTS)EU PRD-servicewindow – Extended response times July 16, 202424-07-2024 kl. 07:40

EU PRD-servicewindow Tuesday July 16, 2024, 1900-2359.

Extended response times can be experienced in the communication between Denmark and the other EU countries.

13-07-2024 09:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday July 17, 202424-07-2024 kl. 07:39

TFE/TEST-servicewindow Gateways Wednesday July 17, 2024, 1830-1930

Import

File access:

  • File access to Import.

Online access:

  • Online access for Import.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
12-07-2024 15:38:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestServicewindow Gateways Wednesday July 17, 202412-07-2024 kl. 15:37

PRD-servicewindow Gateways Wednesday July 17, 2024, 1815-1930

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access for Import will be available.

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001251069

12-07-2024 09:23:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday July 10, 202410-07-2024 kl. 19:47

TFE/TEST-servicewindow Gateways Wednesday July 10, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

  • File access to Import, Export and NCTS (Transit) will be available.

Online access:

  • Online access for Import and Export will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
09-07-2024 16:20:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestDMS PRD-servicewindow Thursday July 4, 202404-07-2024 kl. 22:05

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

03-07-2024 15:09:00

See all scheduled unavailability

Service status overview for all customs systems

ClosedImportDelays in Import system26-07-2024 kl. 11:5125-07-2024 19:56:00
InformationTransitTransit (NCTS) is closing for new declarations July 9, 202408-07-2024 kl. 07:3408-07-2024 07:34:00
InformationTransit, Other messagesThe closing of Transit (NCTS) is postponed28-06-2024 kl. 19:1428-06-2024 19:14:00
ClosedDMS eksport, DMS Forsendelse (NCTS)EU PRD-servicewindow – Extended response times July 16, 202424-07-2024 kl. 07:4013-07-2024 09:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday July 17, 202424-07-2024 kl. 07:3912-07-2024 15:38:00

See the full overview