Update kl. 10:48 - The issue with the phone has been resolved.

Customsoffice Kystvejen are experiencing problems with their phone. If you cannot get through on the normal phone number, they can instead be contacted on phone number 72382659 (the number may only be used on weekends).

The closing of Transit (NCTS) is postponed.

• 2024-06-28 The Danish Customs Agency Newsletter Lukningen af Transit (NCTS) udskydes Toldstyrelsen

New closing date will follow in the coming week (week 27/2024).

WO0000001244065

DMS Servicewindow ended with unpredicted situation

Checks will not be performed due to missing information within the EMCS system. This results in the declaration not being marked as exported and the final exit status in DMS Export will be missing.

Economic Operators should use the e-Eksport system for now. Declarations in EMCS should be closed manually.

Update 14-02-2024:

Service window for DMS Eksport has ended with success. It is now possible to create the export declaration in DMS Eksport where it will automatically will crossreference with the export decalartion in EMCS.

WO0000001171585

Update 18-01-2024 16:00: The phone system is working again.

---

It is not possible to get in touch with us by phone, so please direct all inquiries to servicedesk@toldst.dk

We are working on solving the issue.

The website toldst.dk will not be available Sunday November 5 from 8 to 11. The customs systems is not affected by this.

Due to internal activites the Servicedesk phones will be closed on Thursday 15th of June 2023.
We can still be reached on e-mail: servicedesk@toldst.dk, where urgent inquiries will be answered as quickly as possible.
The phones will be open again on Friday 16th of June 2023

Due to internal activities, Servicedesk's phone is closed on Thursday 18 August 2022.

We can be contacted by email: servicedesk@toldst.dk, where we will answer you as soon as possible. Otherwise, we will be back on the phone on Thursday 19 August 2022.

Kommissionen har blokeret stålkontingenterne (blokeret betyder, at man kan bede om kontingenttoldbehandling, men Kommissionen har udsat tildelingen).

TOLDST har spurgt Kommissionen hvorfor. Nedenfor finder du svaret fra Kommissionen:

Faktisk forventer vi en enorm masse af anmodninger i de første dage af juli, blokerede vi kvoterne til at give medlemsstaterne tilstrækkelig tid til at indsamle dem og sende dem til Kommissionen. Faktisk havde flere medlemsstater problemer den 01.04.2022, og vi mener, at blokeringsperioden kunne hjælpe.

Samme tilgang er fulgt for perioden 01.10.2022-31.12.2022 med en spærringsperiode fra 01.10 til 07.10.2022. Ikke desto mindre udskyder "blokeringsproceduren" kun tildelingsprocessen, men ikke "først til mølle"-princippet.

Faktisk vil anmodninger baseret på erklæringer accepteret den 01.07.2022 blive behandlet først, og derefter den 02.07 og så videre.

Efter planen vil Kommissionen tildele første gang på stålkontingenterne d. 11. juli 2022 om aftenen.

On Friday, 8. April 2022, the telephone lines to Servicedesk will be closed from 13.00. Please send an e-mail instead to servicedesk@toldst.dk.

The Danish National Bank does not calculate a conversion rate for Russian rubles for the time being. Therefore, the conversion rate in TARIC is the same for April as for March.

Update at 11.25: RUB is no longer found in taric