There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

We are currently experiencing issues with EORI validation for the Customs systems.

Troubleshooting is in progress.

Use of fallback procedure is allowed.

INC000001538517

There has been reported issues regarding NCTS, e-Export. The issue is under investigation.

There is currently ongoing issues with validation of additional code on commodity codes starting with 87.

The problem is being investigated.

Fallback procedure can be used where necessary.

INC000001510554

Update 13:28 - The issue has been solved, re-send of the impacted ref. numbers should work.

We are currently experiencing issues with status change for Export.

PRD-servicewindow Tuesday September10, 2024, 0700-0800

Import/Export

File access will be available during the service window.

Online will be shortly unstable during the service window.

After the Service Window the Online Client for Import/Export on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

TEST/TFE was done Tuesday, September 3, 2024

• TFE-servicewindow Import/Export Tuesday September 3, 2024 - info.skat.dk
  
  

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Update 09/09-2024

Clarification

After the Service Window the Online Client for Import and Export on PRD will not be updated automatically.

A full installation is needed. Please refer to the below links. 

• How to install the Import system.
• How to install the e-export system

Service window from 11-12 may cause short downtime in classic systems

WO0000001255784

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Wednesday May 15, 2400, 210o

Done

PRD-servicewindow Wednesday May 15, 2024, 1800-2100

Customs Systems Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Customs Systems DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.