Currently experiencing unstability on NemLog-in logins.

Digitaliseringsstyrelsen is having unstability on their systems.

They are working on a solution.

We have reports of delayed responses/system to system integration issues on DMS.

The issue is under investigation.

INC000001760990

An issue affecting login to DMS Test/TFE has been resolved.

INC000001759818

Delays in DMS responses may experienced. Currently, queues are being processed.

INC000001759801

We are currently investigating issues regarding certain DMS NCTS declaration types.

We are working on a solution.

INC000001758363

Message

Friday November 21, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001506071

Sunday November 23, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001510387

PRD-servicewindow Gateways Tuesday November 25, 2025, 0545-0730

File access will be unavailable.

• Affected entries need to be resubmitted after the service window.

Online access will be available

WO0000001510390

Saturday November 29, 2025, 0800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

The Danish Customs Agency

• 2025-10-30: Opdatering af DMS lørdag den 29. november 2025 Toldstyrelsen.
• 2025-10-30: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001511420

Message

PRD-servicewindow Gateways Wednesday November 19, 2025, 1815-2230

Manifest

S2S (file) access.

• File access to Manifest will be unavailable.

Online access.

• Online access for Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

S2S (file) access.

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access.

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001506106