In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Transit (NCTS)

PendingDMS eksport, DMS Forsendelse (NCTS), DMS ImportAll declarations with foreign currency will be declined01-07-2025 kl. 18:11

There are currently issues with declarations where foreign currency occurs.

The error currently is that the declarations are rejected, the affected declarations must be resubmitted when the error is corrected.

Further troubleshooting is on-going.

Update 01-07-2025 17:00: Declarations are now treated correct upon resubmission.

Update 01-07-2025 18:05: Unfortunately the issue regarding declaration with foreign currency remains.

INC000001708296

01-07-2025 13:26:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Login issues17-06-2025 kl. 14:14

We have reports of login issues affecting several systems.

Usage of fallback procedures is allowed where needed.

INC000001702811

17-06-2025 07:45:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Login issues16-06-2025 kl. 21:51

We have reports of login issues affecting several systems.

fallback procedurer is allowed where necessary for the Online systems as file transfer/S2S doesn't seem to be affected.

The issue is under investigation.

INC000001702382

16-06-2025 15:40:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS Delays / response times16-06-2025 kl. 14:50

We have reports regarding delays in responses and login issues.

It is being investigated.

Update 14:30: DMS Response time has stabilized since 13:03

INC000001702505

16-06-2025 11:27:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestIncident DMS, Import and Manifest June 10, 202510-06-2025 kl. 18:26

There has been Incident on DMS, Manifest and Import Classic since 15.08.

This has also affected Service status information, hence the late announcement.

It is now resolved.

If no response to declaration has been received after approx. 30 min., it must be resubmitted.

The use of Fallback procedure is therefore also no longer allowed.

INC000001697668

10-06-2025 18:26:00

See all current service disruptions

Scheduled unavailability for DMS Transit (NCTS)

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Customs Applications Wednesday 25-06-202525-06-2025 kl. 21:21

Wednesday June 25, 2025, 2120

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

  • Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

  • The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

 

Import

File access (S2S).

  • Files sent to the Import will be processed when the service window has passed.

Online access.

  • The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 

Manifest

File access (S2S).

  • Files sent to Manifest will fail/be rejected during the service window.

Online access.

  • The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 

The Danish Customs Agency

 

Update 17:20:  The announced end time is changed to 21:00.

DMS Import/DMS Export/DMS Forsendelse is cancelled from the PRD-servicewindow.

WO0000001432758

19-06-2025 07:06:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Customs Applications Wednesday 25-06-202520-06-2025 kl. 13:38

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

  • Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

  • The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

 

Import

File access (S2S).

  • Files sent to the Import will be processed when the service window has passed.

Online access.

  • The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 

Manifest

File access (S2S).

  • Files sent to Manifest will fail/be rejected during the service window.

Online access.

  • The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 

The Danish Customs Agency

 

WO0000001432758

20-06-2025 13:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Customs Applications June 6/7, 202508-06-2025 kl. 01:09

PRD-servicewindow Sunday June 8, 2025, 0108

Done.

PRD-servicewindow

Delayed.

Expected end time Sunday June 8, 2025, 0100

PRD-servicewindow

Delayed.

Expected end time Saturday, June 7, 2025, 2359

PRD-servicewindow Friday June 6, 2025, 2100 – Saturday June 7, 2025, 2200

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

  • Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

  • The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

  • Files sent to the Import will be processed when the service window has passed.

Online access.

  • The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 

Manifest

File access (S2S).

  • Files sent to Manifest will fail/be rejected during the service window.

Online access.

  • The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

Update 2025-06-02: Edit of starting time to 2100

WO0000001421830

25-05-2025 12:16:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Gateways Tuesday 27-05-202506-06-2025 kl. 14:36

Tuesday May 27th, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001420157

21-05-2025 13:57:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Monday June 2, 202502-06-2025 kl. 19:45

Monday June 2, 2025, 1945

Done.

PRD-servicewindow Monday June 2, 2025, 1700-2100

Extended response times may occur during the period.

31-05-2025 10:07:00

See all scheduled unavailability

Service status overview for all customs systems

PendingDMS eksport, DMS Forsendelse (NCTS), DMS ImportAll declarations with foreign currency will be declined01-07-2025 kl. 18:1101-07-2025 13:26:00
Scheduled unavailabilityImport, TFE (testsystems)TFE-servicewindow Wednesday Juli 2, 202501-07-2025 kl. 16:3501-07-2025 16:35:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS cancelled from PRD-servicewindow Wednesday June 25, 202525-06-2025 kl. 18:3325-06-2025 18:33:00
ClosedDMS eksportDifficulties with declarations24-06-2025 kl. 16:0524-06-2025 15:28:00
PendingImportSlow Import23-06-2025 kl. 13:1823-06-2025 13:18:00

See the full overview