An issue affecting login to DMS Test/TFE has been resolved.

INC000001759818

Delays in DMS responses may experienced. Currently, queues are being processed.

INC000001759801

We are currently investigating issues regarding certain DMS NCTS declaration types.

We are working on a solution.

INC000001758363

We are currently experiencing unstability on various systems. 

We are working on a solution. 

We are currently experiencing unstability on various systems. 

We are working on a solution. 

Tuesday November 18, 2025, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

Update 17-11-2025: Please be aware of service window within the same period, see 

WO0000001504729

TFE/TEST-servicewindow Gateways Wednesday November 12, 2025, 1815-2230

File access (S2S).

• File access will be unavailable.

Online access.

• Online access will be available.

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Message

Friday November 21, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

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Message

PRD-servicewindow Gateways Wednesday November 19, 2025, 1815-2230

Manifest

S2S (file) access.

• File access to Manifest will be unavailable.

Online access.

• Online access for Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

S2S (file) access.

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access.

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001506106

PRD-servicewindow Tuesday November 11, 2025, 0730-0800

Extended response times may occur.

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