Currently experiencing extended response times across DMS.

We are working on a solution.

INC000001745298

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

We have reports regarding system to system integrations, includimng DMS.

The case is under investigation.

INC000001745423

Nem-Login Business is currently experiencing issues according to https://digitaliser.dk/

This affects all Online systemet where MitID login is required.

System-to-system should not be affected.

Fallback procedure is allowed for the Online systems where necessary.

We have reports regarding delayed responses, the issue is under investigation.

INC000001736437

PRD-servicewindow Wednesday October 22, 2025, 1700-2000

Lookup in Taric not possible.

Extended response times may occur.

WO0000001490191

Saturday Oktober 25, 2025, 0800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

No general use of fallback procedure within the service window. The customs office can be contacted in special cases.

The Danish Customs Agency

• 2025-10-10: Toldstyrelsen planlægger to opdateringer af DMS i 2025 Toldstyrelsen
• 2025-10-10: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001487376

Wednesday October 29, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

WO0000001492931

PRD-servicewindow due to Daylight Saving Time adjustment to Standard Time Sunday October 26, 2025, 0245 (DST) – 0315 (ST).

Unavailability in all 1.5 hours.

Import/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001492924

PRD-servicewindow Gateways Wednesday October 14, 2025, 1815-1930

Manifest

S2S (file) access.

• File access to Manifest will be unavailable.

Online access.

• Online access for Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

S2S (file) access.

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access.

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

 WO0000001486689

WO0000001486689