In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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See a specific customs system

Current service disruptions for DMS Transit (NCTS)

PendingDMS eksport, DMS Forsendelse (NCTS)Issues with downloading EAD04-02-2025 kl. 21:21

There is currently technical issues with downloading EAD/TAD in DMS Online and System-to-system.

Update at 04-02-2025 at 21:00: Status unchanged.

The issue occurs sporadically and not all declarations are affected.

In DMS Export, it is still possible to print the declaration using the "PDF" function next to the "Download EAD" button.

INC000001632453

23-01-2025 13:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE)Unstability on Nemlog-in04-02-2025 kl. 11:50

Unstability on nemlog-in can be experienced at the moment, info taken from 

digitaliser.dk - Driftsoverblik over fællesoffentlige it-løsninger

Fallback procedure is allowed

Update 11:50 - Digitalisering has solved the issue.

WO0000001365350

04-02-2025 08:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportExtended response times in DMS31-01-2025 kl. 16:08

What is the issue?
There may be extended response times due to heavy load on the system.

Who is affected?
Users of DMS.

What are we doing to solve the issue?
A number of measures have been implemented so that the systems can handle several entries simultaneously, and so that the systems' overall capacity is increased. The measures are implemented continuously.

We will announce when we have a safe prognosis that the systems will function normally again.

Status på svartider i DMS | Toldstyrelsen

INC000001591440

Update 09/12 at 10:00: No change.

Update 04/12 at 10:30: No change.

Update 03/12 at 09:30: No change.

Update 02/12 at 11:30: No change.

Update 29/11 at 09:20: No change

Update 25/11 at 10:00: No change.

Update 22/11 at 18:30: No change.

Update 21/11 at 12:55: No change.

Update 20/11 at 10:30: No change.

Update 18/11 at 09:00: No change.

Update 16/11 at 10:05: No change.

Update 15/11 at 09:15: No change.

Update 14/11 at 09:15: No change.

Update 13/11 at 11:40: No change.

Update 12/11 at 09:45: No change.

Update 11/11 at 10:30: No change.

Update 10/11 at 11:45: No change.

Update 08/11 at 13:05: No change.

Update 07/11 at 10:30: No change.

Update 06/11 at 09:00: No change.

Update 04/11 at 14:25: No change.

Update 03/11 at 12:25: No change.

Update 01/11 at 14:15: No change.

Update 30/10 at 08:05: No change.

Update 29/10 at 09:05: No change.

Update 28/10 at 13:19: No change.

Update 27/10 at 12:59: No change.

Update 25/10 at 13:10: No change

Update 24/10 at 13:10: No change

Update 23/10 at 08:25: No change

Update 22/10 at 15:20: No change

Update 17/10 at 16:40: No change

Update 11/10 at 14:10: No change.

Update 09/10 at 15:25: Issue regarding response time in DMS
14-11-2024 17:09:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportTechnical difficulties in DMS27-01-2025 kl. 08:56

There is currently ongoing difficulties with DMS declarations, that doesn't follow the usual process flow.

Update 19:50: Status unchanged. Fallback procedure is allowed when necessary.

Case is under investigation.

Update 24-01 11:45: Status unchanged

23-01-2025 13:51:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesUnstable access MitID18-12-2024 kl. 15:26

We have received information about unstable access via MitID, see 

https://digitaliser.dk/

This can affect access to EU systems, ICS, ICS2 DMS and Manifest

INC000001623625

18-12-2024 15:19:00

See all current service disruptions

Scheduled unavailability for DMS Transit (NCTS)

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS, ManifestPRD-servicewindow NemLog-In (MitID) January 28, 202504-02-2025 kl. 21:14

PRD-servicewindow NemLog-In (MitID)

Tuesday January 28, 2025, 0001-0300

File access:

  • File is not affected.

Online access:

  • Sign in to ICS and Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

The use of fallback procedure is allowed within the service window.

WO0000001360110

26-01-2025 11:08:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Saturday February 1, 202501-02-2025 kl. 11:41

PRD-servicewindow Saturday February 1, 2025, 1140

Done.

PRD-servicewindow Saturday February 1, 2025, 1000-1100

Extended response times may occur during the period.

WO0000001363779

31-01-2025 10:47:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS2, ManifestPRD-servicewindow Thursday 30-01-202530-01-2025 kl. 08:17

PRD-servicewindow Thursday January 30, 2025, 0700-0800

Extended response times may occur during the period.

WO0000001362646

29-01-2025 18:43:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Wednesday January 29, 202529-01-2025 kl. 21:18

PRD-servicewindow Wednesday January 29, 2025, 2117

Done.

PRD-servicewindow Wednesday January 29, 2025, 1700-2359

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

WO0000001360443

27-01-2025 09:56:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Tuesday January 28, 202528-01-2025 kl. 19:52

TFE/TEST-servicewindow Gateways Tuesday January 28, 2025, 1800-2000

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access for Import will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001358190

22-01-2025 12:18:00

See all scheduled unavailability

Service status overview for all customs systems

PendingDMS eksport, DMS Forsendelse (NCTS)Issues with downloading EAD04-02-2025 kl. 21:2123-01-2025 13:37:00
Scheduled unavailabilityTFE (testsystems)TFE-Servicewindow DMS Tuesday February 4, 202503-02-2025 kl. 08:3703-02-2025 08:37:00
InformationImportImport and end of month January 202529-01-2025 kl. 19:5929-01-2025 19:59:00
InformationDMS Import, Importproblems with receiving mail-reminder for an importspec.15-01-2025 kl. 10:2615-01-2025 10:26:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportReleasenote for DMS 4.2.1019-11-2024 kl. 08:3319-11-2024 08:33:00

See the full overview