We have report of delayed status changes.

The issue is under investigation.

INC000001568929

The issue with Transit declarations that gets stuck in the status submitted may still occur. We are working to solve it.

The issue appears, for Authorized Consignor or Authorized Consignee when submitting IE015 or notification IE007, if the Authorizationnumber ACR or ACE is delcared in location of goods in data field 16 15.

The location of goods must be filled in, cf. the instructions on Toldst.dk

Skriftlige vejledninger til DMS Online | Toldstyrelsen

Note: In TFE, it is still possible to refer to the Authorized Consignor in data field 16 15, but this is not possible in the production Environment.

Issue has been investigated and solved.

AS4 outrage was from 11:05-12:46

Update 13:25 - It is not needed to resend affected file(s) if there has been received notification(s) on submitted file(s)

Update 13:30 - Affected files between 11:10-11:50 may need to be resend.

There are problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

Currently being worked on a solution, new expected status 16:00

Update 16:04 - The issues has been solved and the communication has been re-established.

There are currently problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

INC000001559964

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Servicewindow Gateways

Wednesday August 21, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001261477

Tuesday August 20, 2024, 2015

Done.

Tuesday August 20, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001261541