In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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See a specific customs system

Current service disruptions for DMS Transit (NCTS)

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit, Other messagesUnavailability MitID01-05-2025 kl. 15:18

There is a report regarding unavailability on MitID, see https://digitaliser.dk/driftsstatus

01-05-2025 15:05:00
ClosedDMS eksport, DMS Forsendelse (NCTS), EMCS, Manifest, E-tax for businesses (NTSE), TFE (testsystems), TransitPossible failed login attempts on various systems29-04-2025 kl. 13:15

Theres a chance logins to multiple systems will currently fail.

root cause is being investigated.

Update 10:39 - Login is once again possible, we are however keeping a close eye on this.

INC000001680079

29-04-2025 10:28:00
ClosedDMS Forsendelse (NCTS)DMS Delays / response times25-04-2025 kl. 10:22

Reports of missing/delayed response times in DMS Forsendelse is under investigation.

INC000001678295

25-04-2025 09:08:00
ClosedDMS eksport, DMS Forsendelse (NCTS)Issues with downloading EAD18-04-2025 kl. 10:17

There is currently technical issues with downloading EAD/TAD in DMS Online and System-to-system.

Update at 12-03-2025 13:00: in a few cases, the "Office copy" on EAD print may still appear, it has been reported and updated in the incident, the case is currently under investigation.

Update at 12-03-2025 11:45: It should be possible once again to print EAD/TAD.

Update at 04-02-2025 at 21:00: Status unchanged.

The issue occurs sporadically and not all declarations are affected.

In DMS Export, it is still possible to print the declaration using the "PDF" function next to the "Download EAD" button.

INC000001632453

23-01-2025 13:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesNemLogin-in unavailability03-04-2025 kl. 13:48

Please also check status usinghttps://digitaliser.dk/

Update 13:30: NemLog-in is back to normal operation.

INC000001671749

03-04-2025 13:02:00

See all current service disruptions

Scheduled unavailability for DMS Transit (NCTS)

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow DMS Wednesday May 7, 202506-05-2025 kl. 18:57

PRD-servicewindow Wednesday May 7, 2025, 1800-1900

DMS Import/DMS Export/DMS Forsendelse

Extended response times may occur during the period.

06-05-2025 18:57:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestPRD-servicewindow Gateways Wednesday April 23, 202525-04-2025 kl. 17:39

PRD-servicewindow Gateways Wednesday April 23, 2025, 1815-1930

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access for Import will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
20-04-2025 12:27:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS, ManifestPRD-servicewindow NemLog-In (MitID) April 24, 202525-04-2025 kl. 17:37

Thursday April 24, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

File access:

  • File is not affected.

Online access:

  • Sign in to ICS and Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

The use of fallback procedure is allowed within the service window.

21-04-2025 13:13:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Thursday April 10, 202518-04-2025 kl. 10:15

PRD-servicewindow Thursday April 10, 2025, 1700-1800
Extended response times may occur during the period.

WO0000001403360

09-04-2025 18:07:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Thursday April 3, 202518-04-2025 kl. 10:12

PRD-servicewindow Thursday April 3, 2025, 1700-1900

Extended response times may occur during the period.

WO0000001399503

03-04-2025 10:21:00

See all scheduled unavailability

Service status overview for all customs systems

Scheduled unavailabilityTFE (testsystems)TFE-Servicewindow Import Thursday May 8, 202507-05-2025 kl. 09:5507-05-2025 09:55:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow DMS Wednesday May 7, 202506-05-2025 kl. 18:5706-05-2025 18:57:00
Scheduled unavailabilityTFE (testsystems)TFE-Servicewindow DMS Thursday May 8, 202506-05-2025 kl. 18:4006-05-2025 18:40:00
Scheduled unavailabilityImportPRD-servicewindow Import May 7, 202505-05-2025 kl. 16:2705-05-2025 16:27:00
Scheduled unavailabilityManifestPRD-servicewindow Manifest May 6, 202505-05-2025 kl. 15:1105-05-2025 15:11:00

See the full overview