In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

Get service status information in your inbox (RSS)

See a specific customs system

Current service disruptions for DMS Export

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS Login to Test/TFE environment - resolved14-11-2025 kl. 13:03

An issue affecting login to DMS Test/TFE has been resolved.

INC000001759818

14-11-2025 13:03:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS Delays / response times14-11-2025 kl. 12:48

Delays in DMS responses may experienced. Currently, queues are being processed.

INC000001759801

14-11-2025 11:17:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, EU-systems, ICS, Import, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit, Other messagesOperational unstability30-10-2025 kl. 08:37

We are currently experiencing unstability on various systems. 

We are working on a solution. 

29-10-2025 12:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EU-systems, ICS, Import, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit, Other messagesOperational unstability30-10-2025 kl. 08:36

We are currently experiencing unstability on various systems. 

We are working on a solution. 

29-10-2025 12:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS - Extended response times can occur14-10-2025 kl. 16:59

Currently experiencing extended response times across DMS.

We are working on a solution.

INC000001745298

14-10-2025 15:46:00

See all current service disruptions

Scheduled unavailability for DMS Export

ClosedDMS eksport, EMCSDMS Export vs. EMCS Crosscheck Thursday November 13, 202515-11-2025 kl. 21:57

EMCS PRD-servicewindow Thursday November 13, 2025, 1700-1715

There will be no crosscheck between DMS Export and EMCS during the period.

EMCS Planned unavailability Thursday the 13th of November 20 - info.skat.dk

WO0000001506854

13-11-2025 13:04:00
ClosedDMS eksport, DMS Import, Import, ManifestPRD-servicewindow Saturday November 15, 202515-11-2025 kl. 21:54

PRD-servicewindow Saturday November 15, 2025, 1515-2245

Import/Manifest

File access (S2S).

  • Files sent to Import will be processed when the service window has passed.
  • Files sent to Manifest will fail/be rejected during the service window.

Online access.

  • The online systems for Import will be unavailable during the service window.
  • The online systems for Manifest will be unavailable during the service window.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

 

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, the connection between DMS Import/DMS Export and Manifest is closed. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

WO0000001504476

09-11-2025 10:54:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifest, TFE (testsystems)TFE/TEST-servicewindow Gateways Wednesday November 12, 202512-11-2025 kl. 21:03

TFE/TEST-servicewindow Gateways Wednesday November 12, 2025, 1815-2230

File access (S2S).

  • File access will be unavailable.

Online access.

  • Online access will be available.

WO0000001504473

09-11-2025 10:50:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) November 21, 202512-11-2025 kl. 10:31

Message

Friday November 21, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

  • S2S (file) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001506071

12-11-2025 10:31:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestPRD-servicewindow Gateways Wednesday November 19, 202512-11-2025 kl. 07:56

Message

PRD-servicewindow Gateways Wednesday November 19, 2025, 1815-2230

Manifest

S2S (file) access.

  • File access to Manifest will be unavailable.

Online access.

  • Online access for Manifest will be available.

 

DMS Import/DMS Export/DMS Forsendelse

S2S (file) access.

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access.

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

 

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

 

WO0000001506106

12-11-2025 07:56:00

See all scheduled unavailability

Service status overview for all customs systems

ClosedDMS eksport, DMS Import, Import, ManifestPRD-servicewindow Saturday November 15, 202515-11-2025 kl. 21:5409-11-2025 10:54:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) November 21, 202512-11-2025 kl. 10:3112-11-2025 10:31:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestPRD-servicewindow Gateways Wednesday November 19, 202512-11-2025 kl. 07:5612-11-2025 07:56:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Tuesday November 18, 202510-11-2025 kl. 07:3610-11-2025 07:36:00
InformationOther messagesTelephone unavailable 30th of october29-09-2025 kl. 14:4429-09-2025 14:43:00

See the full overview