In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Export

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS S2S - Issues with file response26-03-2026 kl. 10:50

We are currently experiencing issues with file response on the AS4-gateway.

Files are recieved and declarations can be finished in DMS Online.

INC000001811443

23-03-2026 10:05:00
ClosedDMS eksportEAD Print in DMS Eksport04-03-2026 kl. 13:56

Currently experiencing issues with EAD print in DMS Eksport.

Case is under investigation.

INC000001791271

INC000001791712

11-02-2026 10:43:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportExperiencing difficulties in DMS Online and S2S01-03-2026 kl. 14:58

There's currently issues regarding the use of DMS Online.

Both creating and searching for existing declarations are affected.

System-to-system is experiencing issues with sending and recieving messages.

Both issues are under investigation.

02-02-2026 11:38:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestTechnical difficulties on multiple customs IT-systems09-02-2026 kl. 15:18

Currently experiencing technical difficulties on several customs IT-systems.

Case is being investigated.

The use of fallback procedure i permitted to extent necesarry.

Update 15:15 - Fallback procedure is no longer allowed.


INC000001791227

09-02-2026 14:07:00
ClosedDMS eksport, EMCSDeclarations in DMS Eksport & EMCS06-02-2026 kl. 07:44

Declarations in DMS Eksport with EMCS is currently erroring due to a technical error between the two systems. A solution is being worked on, and we expect it to be fixed by the end of today or latest tomorrow.

The use of fallback procedure for these declarations is hereby granted in extent necesarry.

Issue is solved, fallback procedure no longer allowed.

INC000001788452

04-02-2026 10:19:00

See all current service disruptions

Scheduled unavailability for DMS Export

ClosedDMS eksport, DMS Import, ManifestPRD-servicewindow Manifest Wednesday March 25, 202625-03-2026 kl. 20:39

PRD-servicewindow Wednesday March 25, 2026, 1600-1900

Manifest

Extended response times may occur.

WO0000001563867

22-03-2026 10:09:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Tuesday March 24, 202625-03-2026 kl. 06:00

PRD-servicewindow Tuesday March 24, 2026, 1900-2330

Lookup in Taric not possible.

Extended response times may occur.

WO0000001564174

23-03-2026 10:06:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestPRD-servicewindow DMS Saturday March 21, 202621-03-2026 kl. 19:21

Saturday March 21, 2026, 0800-2000

DMS Import/DMS Export/DMS Forsendelse

2026-03-16 TOLDST Nyhedsbrev – DMS opdateres lørdag den 21. marts 2026 Toldstyrelsen.

 

File access (S2S).

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

2026-03-13 Told Nyhedsbrev – Ny kontaktindgang til Toldstyrelsen Toldstyrelsen

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001561506

17-03-2026 07:27:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestPRD-servicewindow Gateways Wednesday March 114, 202612-03-2026 kl. 23:42

PRD-servicewindow Gateways Wednesday March 11, 2026, 1745-2200

Manifest, DMS Import, DMS Export and DMS Forsendelse

S2S (File) access will be unavailable.

Online access will be available

WO0000001556631

05-03-2026 11:45:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) March 12, 202612-03-2026 kl. 23:41

PRD-servicewindow Thursday March 12, 2026, 0001-0300

NemLog-In (MitID)

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.

Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

WO0000001557357

09-03-2026 08:45:00

See all scheduled unavailability

Service status overview for all customs systems

ClosedTFE (testsystems)TFE-Servicewindow DMS and AS4GW Thursday March 26, 202627-03-2026 kl. 08:2726-03-2026 09:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS S2S - Issues with file response26-03-2026 kl. 10:5023-03-2026 10:05:00
ClosedDMS eksport, DMS Import, ManifestPRD-servicewindow Manifest Wednesday March 25, 202625-03-2026 kl. 20:3922-03-2026 10:09:00
InformationICS2ICS2 Rejected ENS filings25-03-2026 kl. 17:3125-03-2026 17:31:00
PendingTFE (testsystems), Other messagesDMS TFE issue25-03-2026 kl. 12:1325-03-2026 12:13:00

See the full overview