In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Export

ClosedDMS eksportDecalarations with 0 kolli on goods items rejected16-12-2025 kl. 20:00

We are currently experiencing that DMS Export declarations are rejected with the message:

If GoodsItem.Packaging.numberOfPackages is equal to 0 then at least one other GoodsItemmust exist with the same Packaging.marksNumbers and with Packaging.numberOfPackages having a value greater than 0.

The issue has been identified and a solution is underway as soon as possible.
Expected resolved with the following service window: https://info.skat.dk/data.aspx?oid=2460099&x=read 

The use of fallback procedure is allowed on declarations with this rejection if necessary.

INC000001771942

16-12-2025 12:34:00
PendingDMS eksport, DMS ImportOperational unstability for DMS Export and Import15-12-2025 kl. 11:55

We are currently experiencing issues with DMS Export and Import that are affecting the processing time of declarations. 

Troubleshooting is in progress.

INC000001771630

15-12-2025 11:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestIssues with Manifest & DMS Online13-12-2025 kl. 19:00

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

INC000001771022

13-12-2025 10:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifest, E-tax for businesses (NTSE)Failed login attempts13-12-2025 kl. 18:59

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

14-10-2025 09:36:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestIssues with Manifest & DMS Online13-12-2025 kl. 18:59

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

The use of fallback procedure is hereby permitted to extent necesarry.

INC000001771022

13-12-2025 10:25:00

See all current service disruptions

Scheduled unavailability for DMS Export

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) December 18, 202517-12-2025 kl. 22:05

Digitaliseringsstyrelsen has postpone the PRD-servicewindow on NemLog-In (MitID).

Thursday December 18, 2025, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001523196

17-12-2025 10:26:00
ClosedDMS eksport, DMS Forsendelse (NCTS)Post Transition Export Monday December 15, 202515-12-2025 kl. 02:33

PRD-servicewindow Sunday December 14, 2025, 2345 – Monday December 15, 2025, 0215

As announced Post Transition Export will become effective Monday December 15, 2025, 0100

Means, that the temporary rules in DMS Export will expire.

 

Extended response times/unavailability in the communication with the other EU-countries will occur

 

Post Transition Export Monday December 15, 2025, 0100.

WO0000001521670

12-12-2025 15:28:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesPRD-servicewindow Saturday December 13, 202513-12-2025 kl. 19:02

Cancelled

Saturday December 13, 2025, 2100-2359

PRD-servicewindow

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
  • Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001518245

08-12-2025 07:17:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) December 9, 202511-12-2025 kl. 22:43

Tuesday December 9, 2025, 0001-0600

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

07-12-2025 11:16:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Thursday December 11, 202511-12-2025 kl. 22:40

PRD-servicewindow Thursday December 11, 2025, 1900-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

 

Preparation for Post Transition Export Monday December 15, 2025, 0100.

 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

11-12-2025 07:31:00

See all scheduled unavailability

Service status overview for all customs systems

ClosedManifestDifficulties in Manifest21-12-2025 kl. 22:0714-12-2025 11:22:00
InformationDMS eksportDMS eksport, Information - Temporary limitation to 300 goods18-12-2025 kl. 17:1415-12-2025 17:48:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) December 18, 202517-12-2025 kl. 22:0517-12-2025 10:26:00
PendingTFE (testsystems)Experiencing difficulties in DMS TFE (testsystems)17-12-2025 kl. 10:3017-12-2025 10:16:00
ClosedDMS eksportDecalarations with 0 kolli on goods items rejected16-12-2025 kl. 20:0016-12-2025 12:34:00

See the full overview