We are currently experiencing issues with DMS Export and Import that are affecting the processing time of declarations. 

Troubleshooting is in progress.

INC000001771630

We are currently experiencing that DMS Export declarations are rejected with the message:

If GoodsItem.Packaging.numberOfPackages is equal to 0 then at least one other GoodsItemmust exist with the same Packaging.marksNumbers and with Packaging.numberOfPackages having a value greater than 0.

The issue has been identified and a solution is underway as soon as possible.
Expected resolved with the following service window: https://info.skat.dk/data.aspx?oid=2460099&x=read 

The use of fallback procedure is allowed on declarations with this rejection if necessary.

INC000001771942

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

INC000001771022

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

The use of fallback procedure is hereby permitted to extent necesarry.

INC000001771022

PRD-servicewíndow Wednesday January 7, 2026, 1800-1815

Expended response time might occur.

WO0000001527758

Digitaliseringsstyrelsen has postpone the PRD-servicewindow on NemLog-In (MitID).

Thursday December 18, 2025, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

• File (S2S) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001523196

PRD-servicewindow Sunday December 14, 2025, 2345 – Monday December 15, 2025, 0215

As announced Post Transition Export will become effective Monday December 15, 2025, 0100

Means, that the temporary rules in DMS Export will expire.

Extended response times/unavailability in the communication with the other EU-countries will occur

Post Transition Export Monday December 15, 2025, 0100.

• 2025-11-14 TOLDST Se de midlertidige arbejdsgange i DMS Toldstyrelsen
• 2025-11-26 TOLDST Nyhedsbrev 15. december bortfalder overgangsregler i DMS Eksport Toldstyrelsen.
• 2025-12-04 TOLDST Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen (Overgangsregler bortfalder i DMS Eksport 15. december 2025).

WO0000001521670

Cancelled

Saturday December 13, 2025, 2100-2359

PRD-servicewindow

File (S2S) access:

• File (S2S) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
• Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001518245

Tuesday December 9, 2025, 0001-0600

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

• File (S2S) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.