In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Export

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Importinstability on gateways04-06-2025 kl. 19:15

Instability may be experienced on Gateways.

The problem has been solved.

INC000001695840

04-06-2025 16:37:00
ClosedDMS eksportIssues with DMS Eksport declarations with EMCS ARC numbers03-06-2025 kl. 13:27

There's currently situations where DMS Eksport declarations with EMCS ARC numbers is stuck in status Sent.

Out system provider is aware of the issue and are working on a solution.

Fallback procedure is allowed where necessary.

INC000001694591

02-06-2025 15:47:00
ClosedDMS eksport, DMS Forsendelse (NCTS), EMCS, Manifest, E-tax for businesses (NTSE)Login DMS, Manifest02-06-2025 kl. 12:56

Investigation regarding logins to DMS, Manifest is beigin performed.

Update 12:50: Normal operation has been reported starting 12:16

INC000001693962

02-06-2025 08:41:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS2, ManifestExperiencing difficulties in DMS Online & Manifest20-05-2025 kl. 11:51

There's currently difficulties logging into DMS Online and Manifest.

We are working on a solution.

File transfer is currently not affected.

20-05-2025 10:35:00
ClosedDMS eksportTechnical difficulties with A1 declarations in DMS Export12-05-2025 kl. 08:04

A1 entries are rejected in DMS Shipping if N337 is inserted in the item's Previous Document Type (12 01 002 000).

We advise you to insert N380 in the Previous Document Type (12 01 002 000) until problem has been solved.

Previous Document Reference (12 02 001 00) is filled in with the invoice number.

Package Number (18 06 004 000) and Package Type (18 06 004 000) are not filled in.

INC000001614851

27-11-2024 14:15:00

See all current service disruptions

Scheduled unavailability for DMS Export

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Customs Applications June 6/7, 202507-06-2025 kl. 21:31

PRD-servicewindow

Delayed.

Expected end time Saturday, June 7, 2025, 2359

PRD-servicewindow Friday June 6, 2025, 2100 – Saturday June 7, 2025, 2200

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

  • Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

  • The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

  • Files sent to the Import will be processed when the service window has passed.

Online access.

  • The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 

Manifest

File access (S2S).

  • Files sent to Manifest will fail/be rejected during the service window.

Online access.

  • The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

Update 2025-06-02: Edit of starting time to 2100

WO0000001421830

25-05-2025 12:16:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Gateways Tuesday 27-05-202506-06-2025 kl. 14:36

Tuesday May 27th, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001420157

21-05-2025 13:57:00
ClosedDMS eksport, DMS Import, Import, ManifestPRD-servicewindow Tuesday 27-05-202506-06-2025 kl. 14:33

PRD-servicewindow Tuesday May 27, 2025, 18:00-23:30

Import/Manifest

File access.

  • Files sent to Import will be processed when the service window has passed.
  • Files sent to Manifest will fail/be rejected during the service window.

Online access.

  • The online systems for Import will be unavailable during the service window.
  • The online systems for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/Manifest

The connection between DMS Import/DMS Export and Manifest is open.

WO0000001420266

21-05-2025 14:13:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Monday June 2, 202502-06-2025 kl. 19:45

Monday June 2, 2025, 1945

Done.

PRD-servicewindow Monday June 2, 2025, 1700-2100

Extended response times may occur during the period.

31-05-2025 10:07:00
ClosedDMS eksport, EMCSPRD-servicewindow EMCS May 26/27, 202527-05-2025 kl. 22:07

Tuesday May 27, 2025.

Done.

EMCS PRD-servicewindow Monday May 26, 2025, 1700 – Tuesday May 27, 2025, 1700

Due to the PRD-servicewindow on EMCS there will be no crosscheck between DMS Export and EMCS in the period.

The use of fallback procedure is allowed within the service window.

WO0000001420910

22-05-2025 13:04:00

See all scheduled unavailability

Service status overview for all customs systems

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Customs Applications June 6/7, 202507-06-2025 kl. 21:3125-05-2025 12:16:00
Scheduled unavailabilityEU-systemsServicewindow on multiple EU systems06-06-2025 kl. 14:1106-06-2025 14:11:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Importinstability on gateways04-06-2025 kl. 19:1504-06-2025 16:37:00
ClosedImportResponsetime Import04-06-2025 kl. 13:0028-05-2025 12:05:00
ClosedDMS eksportIssues with DMS Eksport declarations with EMCS ARC numbers03-06-2025 kl. 13:2702-06-2025 15:47:00

See the full overview