Update 08:50 - Fallback procedure is no longer allowed, we are working on a solution for the affected declarations.

Technical difficulties is currently being experienced on multiple systems (release of declarations)

Fallback procedure can be used to necessary extent.

Currently being investigated.

There are currently issues with declarations where foreign currency occurs.

The error currently is that the declarations are rejected, the affected declarations must be resubmitted when the error is corrected.

Further troubleshooting is on-going.

Update 01-07-2025 17:00: Declarations are now treated correct upon resubmission.

Update 01-07-2025 18:05: Unfortunately the issue regarding declaration with foreign currency remains.

Update 02-07-2025 08:50: An update will be performed from 9 until 10, that results in rejected declarations in that period.

Update 02-07-2025 09:50: Update has been executed, operation has been resumed. Additional monitoring and tasks are being performed.

INC000001708296

We have reports of login issues affecting several systems.

Usage of fallback procedures is allowed where needed.

INC000001702811

We have reports of login issues affecting several systems.

fallback procedurer is allowed where necessary for the Online systems as file transfer/S2S doesn't seem to be affected.

The issue is under investigation.

INC000001702382

We have reports regarding delays in responses and login issues.

It is being investigated.

Update 14:30: DMS Response time has stabilized since 13:03

INC000001702505

Wednesday July 16, 2025, 1800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-07-08: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001443609

PRD-servicewindow Thursday July 10, 2025, 1700-1900.

Extended response times may occur during the period.

WO0000001442375

Wednesday July 9, 2025, 2310

Done.

Wednesday July 9, 2025, 1800-2359

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

Wednesday June 25, 2025, 2120

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Update 17:20:  The announced end time is changed to 21:00.

DMS Import/DMS Export/DMS Forsendelse is cancelled from the PRD-servicewindow.

WO0000001432758

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

WO0000001432758