There's currently difficulties logging into DMS Online and Manifest.

We are working on a solution.

File transfer is currently not affected.

It is currently not possible to enter an H7 in DMS Online on the test environment.

(S2S is not affected by the error)

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There is a report regarding unavailability on MitID, see https://digitaliser.dk/driftsstatus

Please also check status usinghttps://digitaliser.dk/

Update 13:30: NemLog-in is back to normal operation.

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We are experiencing delays/missing responses from DMS, the issue is under investigation.

Update 12:12 - The system is back up and running, fallback procedure is no longer allowed.

There is however a que that needs to catch up, so longer response times can occur.

Update 09:20: Use of fallback procedures is allowed.

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PRD-servicewindow Tuesday May 27, 2025, 18:00-23:30

Import/Manifest

File access.

• Files sent to Import will be processed when the service window has passed.
• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online systems for Import will be unavailable during the service window.
• The online systems for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/Manifest

The connection between DMS Import/DMS Export and Manifest is open.

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Tuesday May 27th, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

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Tuesday May 20, 2025, 2145

Done.

Tuesday May 20, 2025, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

PRD-servicewindow Saturday May 17, 2025, 1515-2345

Import/Manifest

File access.

• Files sent to Import will be processed when the service window has passed.
• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online systems for Import will be unavailable during the service window.
• The online systems for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, the connection between DMS Import/DMS Export and Manifest is closed. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

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PRD-servicewindow Gateways Wednesday May 21, 2025, 1815-1930

Manifest

File access:

• File access to Manifest will be unavailable.

Online access:

• Online access for Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

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