In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for TFE (test systems)

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, ICS, Import, Manifest, TFE (testsystems), TransitOperational issues on customs systems23-05-2024 kl. 11:33

There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

23-05-2024 08:32:00
ClosedTFE (testsystems)DMS TFE (test) Eksport B and C declarations blocked15-05-2024 kl. 11:52

Due to errors in xsd's B and C export declarations are blocked.

The issue is under investigation.

INC000001536269

10-05-2024 11:24:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, Manifest, E-tax for businesses (NTSE), TFE (testsystems), TransitInstability on NemLog-in - impacts log-in on DMS09-04-2024 kl. 15:59

Log-in with NemLog-in is at the moment unavailable. The issue affects everyone trying to log-in with NemLog-in.

This impacts log-in on DMS TFE and PROD, TastSelv Erhverv and services with similar log-in method.

09-04-2024 10:31:00
ClosedTFE (testsystems)problems in AS4 TFE16-02-2024 kl. 16:15


We are currently experiencing that companies get errors in AS4 on TFE when they try to pull their queues.

The error they experience is "HTTP 500 – Internal Server Error - Socket read timed out".

Debugging is on going

INC000001498884

16-02-2024 13:46:00
ClosedTFE (testsystems)Extended response times for notifications on DMS TFE.23-01-2024 kl. 14:56

We are currently experiencing extended response times for notifications on DMS TFE system-to-system.

If you experience errors when downloading notifications, try extending the timers.

Technicians are working on a solution.

Update 23/01-2024 at 14.51 : response time have been improved.

Update 04/01-2024 at 11:37: Status unchanged. Investigation ongoing. 

Update 19/10-2023 at 16.40: Status unchanged. Investigation ongoing. 

Update 10/10-2023 at 10.43: Status unchanged. Investigation ongoing.

Update 03/10-2023 at 09: Status unchanged. Investigation ongoing.

Update 22/09-2023 at 09: Status unchanged. Investigation ongoing.

Update 19/09-2023 at 11.28: Status unchanged. Investigation ongoing.

WO0000001088863

14-09-2023 09:06:00

See all current service disruptions

Scheduled unavailability for TFE (test systems)

ClosedTFE (testsystems)Servicewindow DMS TFE 23-05-202423-05-2024 kl. 13:01

DMS Test (TFE) environment update, May 23th 2024, from 08:00 until 11:00

WO0000001224640

22-05-2024 16:56:00
ClosedTFE (testsystems)DMS TFE Servicewindow 15-05-202416-05-2024 kl. 09:32

TFE-servicewindow Wednesday May 15, 2024, 1700-2200

DMS Import/DMS Export/DMS Forsendelse

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

Please note, that TFE AS4GW is closed during the service window.

Update 14:15, correction 14:45

Changes:

  • Nationally added codes are removed from outgoing messages, to avoid errors in declarations due to missing values in codelists for other countries.
  • AER will no longer become stuck in the following scenarios:
    • in case of submitting multiple IE507 before response has been received
    • in case of an incorrect answer from a foreign customs office
  • Declaration will no longer get stuck in valdation when D.E 14 06 (InvoiceAmount) is missing.  

WO0000001221512

15-05-2024 13:25:00
Scheduled unavailabilityTFE (testsystems)TFE-Servicewindow DMS Tuesday Maj 7, 202405-05-2024 kl. 10:04

TEST/TFE-servicewindow Tuesday May 7,  2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

Unavailability – file and online – will occur during the period.

Please note, that files on TFE AS4GW might fail due to the unavailability.

WO0000001216291

05-05-2024 10:04:00
ClosedTFE (testsystems)TFE-servicewindow DMS Thursday April 25, 2024, 1800-220026-04-2024 kl. 01:34

TFE-servicewindow Thursday April 25, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

 

Please note, that files on TFE AS4GW might fail due to the unavailability.

25-04-2024 12:07:00
ClosedTFE (testsystems)TFE-servicewindow Export Thursday April 25, 202425-04-2024 kl. 10:48

TFE-servicewindow Thursday April 25, 2024, 0900-1000

Export

 

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

 

After the Service Window the Online Client for Import on TFE will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

25-04-2024 10:48:00

See all scheduled unavailability

Service status overview for all customs systems

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestService window on DMS Thursday May 23, 202423-05-2024 kl. 21:3021-05-2024 15:25:00
PendingImportDelay on Import file transfer23-05-2024 kl. 13:0323-05-2024 13:03:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, ICS, Import, Manifest, TFE (testsystems), TransitOperational issues on customs systems23-05-2024 kl. 11:3323-05-2024 08:32:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitPRD-servicewindow Saturday May 25, 202419-05-2024 kl. 09:4619-05-2024 09:46:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS – Extended response times may occur25-04-2024 kl. 12:0525-04-2024 12:05:00

See the full overview