In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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See a specific customs system

Current service disruptions for Manifest

ClosedExport, EORI, Import, ManifestIssues with EORI validation16-05-2024 kl. 12:34

We are currently experiencing issues with EORI validation for the Customs systems.

Troubleshooting is in progress.

Use of fallback procedure is allowed.

INC000001538517

16-05-2024 07:54:00
ClosedManifestIssues with search in Manifest16-05-2024 kl. 12:32

We are currently experiencing issues with the search function in Manifest.

Troubleshooting is in progress.

Use of fallback procedure is allowed.

INC000001538514

16-05-2024 08:47:00
ClosedManifestManifest04-05-2024 kl. 12:56

There has been reported issues regarding validation of manifest.

The issue is under investigation.

Update 12:05: Use of fallback procedures is allowed.

INC000001534096

04-05-2024 11:35:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, Manifest, E-tax for businesses (NTSE), TFE (testsystems), TransitInstability on NemLog-in - impacts log-in on DMS09-04-2024 kl. 15:59

Log-in with NemLog-in is at the moment unavailable. The issue affects everyone trying to log-in with NemLog-in.

This impacts log-in on DMS TFE and PROD, TastSelv Erhverv and services with similar log-in method.

09-04-2024 10:31:00
ClosedManifestIssue Manifest16-03-2024 kl. 19:15

Update 1915.

DMS-servicewindow is closed.

DMS Service Window Saturday March 16, 2024 - info.skat.dk

Update 15:00: The service disruption is connected to the servicewindo for DMS until 18:00, please see https://info.skat.dk/data.aspx?oid=2396292&x=read

Update 13:50: The usage of fallback procedures is allowed.

INC000001514200

16-03-2024 13:10:00

See all current service disruptions

Scheduled unavailability for Manifest

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestDMS PRD-servicewindow Tuesday May 21, 2024, 1800-220017-05-2024 kl. 08:28

Tuesday May 21, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

 

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

17-05-2024 08:27:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestDMS PRD-servicewindow Tuesday May 21, 202417-05-2024 kl. 06:53

Tuesday May 21, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

 

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001222345

17-05-2024 06:53:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitService Window Wednesday May 15, 202415-05-2024 kl. 21:01

Wednesday May 15, 2400, 210o

Done

PRD-servicewindow Wednesday May 15, 2024, 1800-2100

 

Customs Systems Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

  • Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
  • Files sent to ICS and Manifest will fail/be rejected during the service window.

 

Online access:

  • The online systems for Import and Export will be unavailable during the service window.
  • The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

 

The use of fallback procedure is allowed within the service window.

 

Customs Systems DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

11-05-2024 10:09:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday May 8, 202408-05-2024 kl. 19:29

TFE/TEST-servicewindow Gateways Wednesday May 8, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

  • File access to Import, Export and NCTS (Transit) will be available.

Online access:

  • Online access for Import and Export will be available.

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001215741

03-05-2024 07:33:00
ClosedExport, ICS, Import, Manifest, TransitPRD-servicewindow Monday April 29, 2024, 1800-201529-04-2024 kl. 19:20

PRD-servicewindow Monday April 29, 2024, 1800-20150

Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

  • Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
  • Files sent to ICS and Manifest will fail/be rejected during the service window.

 

Online access:

  • The online systems for Import and Export will be unavailable during the service window.
  • The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

 

After the Service Window the Online Client for Export on PRD will be updated automatically (2024-04-25 – TFE-servicewindow Export Thursday April 25, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

 

The use of fallback procedure is allowed within the service window.

26-04-2024 09:28:00

See all scheduled unavailability

Service status overview for all customs systems

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestDMS PRD-servicewindow Tuesday May 21, 202417-05-2024 kl. 06:5317-05-2024 06:53:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS – Extended response times may occur25-04-2024 kl. 12:0525-04-2024 12:05:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportUnstability on DMS PROD19-04-2024 kl. 16:4019-04-2024 16:40:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS – Extended response times18-04-2024 kl. 07:2018-04-2024 07:20:00
InformationImportError in Import – Code "Tillægskode" 499914-03-2024 kl. 15:1014-03-2024 15:10:00

See the full overview