In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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See a specific customs system

Current service disruptions for Manifest

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesNemLogin-in unavailability03-04-2025 kl. 13:48

Please also check status usinghttps://digitaliser.dk/

Update 13:30: NemLog-in is back to normal operation.

INC000001671749

03-04-2025 13:02:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE)Unstability on Nemlog-in04-02-2025 kl. 11:50

Unstability on nemlog-in can be experienced at the moment, info taken from 

digitaliser.dk - Driftsoverblik over fællesoffentlige it-løsninger

Fallback procedure is allowed

Update 11:50 - Digitalisering has solved the issue.

WO0000001365350

04-02-2025 08:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesUnstable access MitID18-12-2024 kl. 15:26

We have received information about unstable access via MitID, see 

https://digitaliser.dk/

This can affect access to EU systems, ICS, ICS2 DMS and Manifest

INC000001623625

18-12-2024 15:19:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifestdifficulties accessing the systems18-12-2024 kl. 10:25

We are currently experiencing difficulties accessing the systems. 

The problem is being investigated.

INC000001623052

Update 10:25 18-12-2024:

The problem has been solved. It is now possible to access the systems as usual. 

18-12-2024 09:43:00
ClosedICS2, ManifestIssues with processing ENS17-12-2024 kl. 15:16

Update 17/12 at 15:00: Issue has been resolved but longer responsetimes can be expected.

Declarations and notifications sent in after 18:30 may be affected.

Fallback procedure is allowed if necessary for the affected declarations.

INC000001622615

16-12-2024 20:14:00

See all current service disruptions

Scheduled unavailability for Manifest

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestPRD-servicewindow Gateways Wednesday April 23, 202520-04-2025 kl. 12:27

PRD-servicewindow Gateways Wednesday April 23, 2025, 1815-1930

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access for Import will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
20-04-2025 12:27:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday April 9, 202510-04-2025 kl. 08:20

TFE/TEST-servicewindow Gateways Wednesday April 9, 2025, 1815-1930

Import

File access.

  • File access to Import will be available.

Online access.

  • Online access for Import will be available.

 

ICS/Manifest

File access.

  • File access to ICS and Manifest will be unavailable.

Online access.

  • Online access for Import Control System (ICS) and Manifest will be available.

 

DMS Import/DMS Export/DMS Forsendelse

File access.

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access.

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001401216

07-04-2025 08:18:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestPRD-servicewíndow Saturday April 5, 2025,05-04-2025 kl. 18:55

PRD-servicewindow Saturday April 5, 2025, 1200-1900

Done.

PRD-servicewíndow Saturday April 5, 2025, 1200-1900

Import

File access:
-Files sent to Import will be processed when the service window has passed.
Online access:
-The online systems for Import will be unavailable.

The use of fallback procedure is allowed within the service window.

Import Control System (ICS)/Manifest
File access:
-Files sent to ICS and Manifest will fail/be rejected.
Online access:
-The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse
File access:
-Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
-The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

The use of fallback procedure is allowed within the service window

Affected entries need to be resubmitted after the service window.

WO0000001396409

31-03-2025 07:51:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestPRD-servicewindow Gateways Tuesday February 25, 202525-03-2025 kl. 19:43

Tuesday February 25, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001380243

23-02-2025 10:39:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestPRD-servicewíndow Wednesday 19-03-202519-03-2025 kl. 19:43

PRD-servicewindow Wednesday March 19, 2025, 1943

Done.

PRD-servicewindow Wednesday March 19, 2025, 1800-2100

Import

File access:

  • Files sent to Import will be processed when the service window has passed.

Online access:

  • The online systems for Import will be unavailable.

The use of fallback procedure is allowed within the service window.

 

Import Control System (ICS)/Manifest

File access:

  • Files sent to ICS and Manifest will fail/be rejected.

Online access:

  • The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

 

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001389214

14-03-2025 11:19:00

See all scheduled unavailability

Service status overview for all customs systems

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestPRD-servicewindow Gateways Wednesday April 23, 202520-04-2025 kl. 12:2720-04-2025 12:27:00
InformationOther messagesOpening hours during Easter 202518-04-2025 kl. 12:1418-04-2025 12:14:00
InformationImportImport and end of month March 202530-03-2025 kl. 13:5230-03-2025 13:52:00
ClosedTFE (testsystems)TEST servicewindow Gateways certificate renewal 27. February27-02-2025 kl. 12:4525-02-2025 15:09:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifest, TFE (testsystems)Gateway certificate updated20-02-2025 kl. 10:0920-02-2025 10:03:00

See the full overview