In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.
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Current service disruptions for ICS2
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|---|
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS2 | Delays in status changes | 02-08-2024 kl. 08:47 | We have report of delayed status changes.
The issue is under investigation.
INC000001568929 | 02-08-2024 08:13:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE) | Problems with nem-login | 29-05-2024 kl. 12:48 | E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS) | 29-05-2024 09:30:00 |
| Closed | EU-systems, ICS2 | EU has reported issues regarding login to systems | 08-03-2024 kl. 13:07 | The issue is under investigation.
Update 09:20: In connection with missing access the use of fallback procedures is allowed.
WO0000001186241 | 07-03-2024 09:03:00 |
| Closed | EU-systems, ICS2, Other messages | Unscheduled unavailability, several EU-systems | 29-01-2024 kl. 20:13 | Issue is under investigation.
INC000001488479 | 29-01-2024 12:28:00 |
| Closed | EU-systems, ICS2 | Unscheduled unavailability, several EU-systems | 25-01-2024 kl. 15:06 | Several EU-systems including EU Customs Traderportal.
Issue is under investigation
Update 15:00: System are available again.
WO0000001160373 | 25-01-2024 14:05:00 |
See all current service disruptions
Scheduled unavailability for ICS2
| | | | | |
|---|
| Closed | ICS2 | Servicewindow ICS2 19-08-2024 | 27-08-2024 kl. 07:35 | EU has announced a service window on ICS2 portal Aug 19th from 13:30 to 14:00
WO0000001265684 | 19-08-2024 10:30:00 |
| Scheduled unavailability | ICS2 | Service window ICS2 26-08-2024 | 23-08-2024 kl. 18:11 | EU has announced a service window from 13:30 to 14:00, aug 26th.
WO0000001268644 | 23-08-2024 18:11:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS2, Manifest | Servicewindow Gateways Wednesday April 17, 2024 | 17-04-2024 kl. 19:22 | Servicewindow Gateways
Wednesday April 17, 2024, 1815-1930
Import/Export/NCTS (Transit)
File access:
- File access to Import, Export and NCTS (Transit) will be available.
Online access:
- Online access for Import and Export will be available.
ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.
DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
WO0000001205108 | 15-04-2024 07:31:00 |
| Closed | ICS2 | Service window ICS2-STP, 20-02-2024 | 20-02-2024 kl. 11:27 | EU has announced a servicewindow on ICS Shared Trader Portal (STP) on tueday 20-02-2024, from 10:10 until 10:40
WO0000001171748 | 13-02-2024 19:26:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messages | Service window NemLog-In (MitID), 08-02-2024 | 12-02-2024 kl. 11:42 | Service window on NemLog-in starts at 00:01 until 03:00 on Thursday 8 February 2024
All NemLog-in service will be unavailable within the servicewindow.
File access
Online access
- Sign in to ICS and Manifest will not be possible.
- Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
- Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
The use of fallback procedure is allowed within the service window.
WO0000001159373 | 24-01-2024 13:48:00 |
See all scheduled unavailability
Service status overview for all customs systems
| | | | |
|---|
| Scheduled unavailability | TFE (testsystems) | TFE-servicewindow Import Wednesday September 11, 2024 | 10-09-2024 kl. 14:36 | 10-09-2024 14:36:00 |
| Closed | DMS eksport | Errormessge regarding 'CL102' | 10-09-2024 kl. 12:18 | 10-09-2024 08:30:00 |
| Scheduled unavailability | Export, Import | PRD-servicewindow Tuesday September10, 2024, 0700-0800 | 09-09-2024 kl. 18:27 | 08-09-2024 09:53:00 |
| Scheduled unavailability | DMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Manifest | TFE/TEST-servicewindow Gateways Wednesday September 11, 2024 | 09-09-2024 kl. 08:29 | 09-09-2024 08:29:00 |
| Scheduled unavailability | TFE (testsystems) | TFE-servicewindow DMS Tuesday September 9, 2024 | 08-09-2024 kl. 10:04 | 08-09-2024 10:04:00 |
See the full overview