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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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See a specific customs system

Current service disruptions for ICS2
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Problems with nem-login29-05-2024 kl. 12:48

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

29-05-2024 09:30:00
ClosedEU-systems, ICS2EU has reported issues regarding login to systems08-03-2024 kl. 13:07

The issue is under investigation.

Update 09:20: In connection with missing access the use of fallback procedures is allowed.

WO0000001186241

07-03-2024 09:03:00
ClosedEU-systems, ICS2, Other messagesUnscheduled unavailability, several EU-systems29-01-2024 kl. 20:13

Issue is under investigation.

INC000001488479

29-01-2024 12:28:00
ClosedEU-systems, ICS2Unscheduled unavailability, several EU-systems25-01-2024 kl. 15:06

Several EU-systems including EU Customs Traderportal.

Issue is under investigation

Update 15:00: System are available again.

WO0000001160373

25-01-2024 14:05:00
ClosedDMS eksport, DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesAccess with digital signature - NemLog-In05-12-2023 kl. 13:26

NemLog-in is currently experiencing issues.

Update 05-12-2023 11:45: Use of fallback procedures is allowed

INC000001466874

05-12-2023 11:37:00

See all current service disruptions

Scheduled unavailability for ICS2
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS2, ManifestServicewindow Gateways Wednesday April 17, 202417-04-2024 kl. 19:22

Servicewindow Gateways

Wednesday April 17, 2024, 1815-1930

 

Import/Export/NCTS (Transit)

File access:

  • File access to Import, Export and NCTS (Transit) will be available.

Online access:

  • Online access for Import and Export will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

 WO0000001205108

15-04-2024 07:31:00
ClosedICS2Service window ICS2-STP, 20-02-202420-02-2024 kl. 11:27

EU has announced a servicewindow on ICS Shared Trader Portal (STP) on tueday 20-02-2024, from 10:10 until 10:40

WO0000001171748

13-02-2024 19:26:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesService window NemLog-In (MitID), 08-02-202412-02-2024 kl. 11:42
Service window on NemLog-in starts at 00:01 until 03:00 on Thursday 8 February 2024
All NemLog-in service will be unavailable within the servicewindow. 
File access
  • File is not affected.
Online access
  • Sign in to ICS and Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

WO0000001159373

24-01-2024 13:48:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesService window NemLog-In (MitID), 09-02-202409-02-2024 kl. 08:47
All NemLog-in service will be unavailable within the servicewindow. Access will be opened friday feb. 9th 2024 at 03:00
File access
  • File is not affected.
Online access
  • Sign in to ICS and Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

WO0000001169262

08-02-2024 16:24:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE)NemLog-in - short unavailabilities on November 9, 202313-11-2023 kl. 10:00

Due to an external service window, NemLog-in might be unavailable on November 9, 2023 between 02:05-02:15 and 04:30-04:40.

06-11-2023 11:49:00

See all scheduled unavailability

Service status overview for all customs systems
ClosedImportDelays in Import system26-07-2024 kl. 11:5125-07-2024 19:56:00
InformationTransitTransit (NCTS) is closing for new declarations July 9, 202408-07-2024 kl. 07:3408-07-2024 07:34:00
InformationTransit, Other messagesThe closing of Transit (NCTS) is postponed28-06-2024 kl. 19:1428-06-2024 19:14:00
ClosedDMS eksport, DMS Forsendelse (NCTS)EU PRD-servicewindow – Extended response times July 16, 202424-07-2024 kl. 07:4013-07-2024 09:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday July 17, 202424-07-2024 kl. 07:3912-07-2024 15:38:00

See the full overview