In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

Get service status information in your inbox (RSS)

See a specific customs system

Current service disruptions for ICS

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, ICS, Import, Manifest, TFE (testsystems), TransitOperational issues on customs systems23-05-2024 kl. 11:33

There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

23-05-2024 08:32:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EORI, ICS, Import, Manifest, TransitIssues with EORI validation.11-01-2024 kl. 10:51

There are currently issues with EORI validation - it may affect several of the customs systems.

Updated at 11:48 a.m. This issue is resolved. Declarations with EORI validation error must be resubmitted so that they undergo a new validation.

Troubleshooting in progress.

11-01-2024 09:25:00
ClosedDMS eksport, DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesAccess with digital signature - NemLog-In05-12-2023 kl. 13:26

NemLog-in is currently experiencing issues.

Update 05-12-2023 11:45: Use of fallback procedures is allowed

INC000001466874

05-12-2023 11:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesInstability of processing login on NemLog-in (MitID)27-11-2023 kl. 11:29

NemLog-in is currently experiencing issues.

Update 11:18: The issue has been reported as resolved.

27-11-2023 10:53:00
ClosedDMS eksport, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE)MitID unavailble10-11-2023 kl. 17:45

MitID is unavailable, please also check status on https://digitaliser.dk/driftstatus

INC000001456847



Update 17:44 - MitID is available again.

10-11-2023 16:06:00

See all current service disruptions

Scheduled unavailability for ICS

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitServicewindow Gateways Tuesday Maj 28, 202426-05-2024 kl. 10:08

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

26-05-2024 10:08:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitPRD-servicewindow Saturday May 25, 202425-05-2024 kl. 19:39

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

 

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

  • Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
  • Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

  • The online systems for Import and Export will be unavailable during the service window.
  • The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

19-05-2024 09:46:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitService Window Wednesday May 15, 202415-05-2024 kl. 21:01

Wednesday May 15, 2400, 210o

Done

PRD-servicewindow Wednesday May 15, 2024, 1800-2100

 

Customs Systems Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

  • Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
  • Files sent to ICS and Manifest will fail/be rejected during the service window.

 

Online access:

  • The online systems for Import and Export will be unavailable during the service window.
  • The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

 

The use of fallback procedure is allowed within the service window.

 

Customs Systems DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

11-05-2024 10:09:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday May 8, 202408-05-2024 kl. 19:29

TFE/TEST-servicewindow Gateways Wednesday May 8, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

  • File access to Import, Export and NCTS (Transit) will be available.

Online access:

  • Online access for Import and Export will be available.

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001215741

03-05-2024 07:33:00
ClosedExport, ICS, Import, Manifest, TransitPRD-servicewindow Monday April 29, 2024, 1800-201529-04-2024 kl. 19:20

PRD-servicewindow Monday April 29, 2024, 1800-20150

Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

  • Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
  • Files sent to ICS and Manifest will fail/be rejected during the service window.

 

Online access:

  • The online systems for Import and Export will be unavailable during the service window.
  • The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

 

After the Service Window the Online Client for Export on PRD will be updated automatically (2024-04-25 – TFE-servicewindow Export Thursday April 25, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

 

The use of fallback procedure is allowed within the service window.

26-04-2024 09:28:00

See all scheduled unavailability

Service status overview for all customs systems

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitServicewindow Gateways Tuesday Maj 28, 202426-05-2024 kl. 10:0826-05-2024 10:08:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitPRD-servicewindow Saturday May 25, 202425-05-2024 kl. 19:3919-05-2024 09:46:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestDMS PRD-servicewindow Monday May 27, 202424-05-2024 kl. 06:5824-05-2024 06:58:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS – Extended response times may occur25-04-2024 kl. 12:0525-04-2024 12:05:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportUnstability on DMS PROD19-04-2024 kl. 16:4019-04-2024 16:40:00

See the full overview