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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for ICS
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, ICS, Import, Manifest, TFE (testsystems), TransitOperational issues on customs systems23-05-2024 kl. 11:33

There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

23-05-2024 08:32:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EORI, ICS, Import, Manifest, TransitIssues with EORI validation.11-01-2024 kl. 10:51

There are currently issues with EORI validation - it may affect several of the customs systems.

Updated at 11:48 a.m. This issue is resolved. Declarations with EORI validation error must be resubmitted so that they undergo a new validation.

Troubleshooting in progress.

11-01-2024 09:25:00
ClosedDMS eksport, DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesAccess with digital signature - NemLog-In05-12-2023 kl. 13:26

NemLog-in is currently experiencing issues.

Update 05-12-2023 11:45: Use of fallback procedures is allowed

INC000001466874

05-12-2023 11:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesInstability of processing login on NemLog-in (MitID)27-11-2023 kl. 11:29

NemLog-in is currently experiencing issues.

Update 11:18: The issue has been reported as resolved.

27-11-2023 10:53:00
ClosedDMS eksport, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE)MitID unavailble10-11-2023 kl. 17:45

MitID is unavailable, please also check status on https://digitaliser.dk/driftstatus

INC000001456847



Update 17:44 - MitID is available again.

10-11-2023 16:06:00

See all current service disruptions

Scheduled unavailability for ICS
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday July 17, 202424-07-2024 kl. 07:39

TFE/TEST-servicewindow Gateways Wednesday July 17, 2024, 1830-1930

Import

File access:

  • File access to Import.

Online access:

  • Online access for Import.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
12-07-2024 15:38:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestServicewindow Gateways Wednesday July 17, 202412-07-2024 kl. 15:37

PRD-servicewindow Gateways Wednesday July 17, 2024, 1815-1930

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access for Import will be available.

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001251069

12-07-2024 09:23:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday July 10, 202410-07-2024 kl. 19:47

TFE/TEST-servicewindow Gateways Wednesday July 10, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

  • File access to Import, Export and NCTS (Transit) will be available.

Online access:

  • Online access for Import and Export will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
09-07-2024 16:20:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestServicewindow Gateways, wednesday 19-06-202419-06-2024 kl. 20:19

Servicewindow Gateways, Wednesday June 19, 2024, 18:15-19:30

Import/Export/NCTS (Transit)

File access:

  • File access to Import, Export and NCTS (Transit) will be available.

Online access:

  • Online access for Import and Export will be available.

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001237141

17-06-2024 08:00:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitServicewindow Gateways Tuesday Maj 28, 202428-05-2024 kl. 07:42

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

26-05-2024 10:08:00

See all scheduled unavailability

Service status overview for all customs systems
ClosedImportDelays in Import system26-07-2024 kl. 11:5125-07-2024 19:56:00
InformationTransitTransit (NCTS) is closing for new declarations July 9, 202408-07-2024 kl. 07:3408-07-2024 07:34:00
InformationTransit, Other messagesThe closing of Transit (NCTS) is postponed28-06-2024 kl. 19:1428-06-2024 19:14:00
ClosedDMS eksport, DMS Forsendelse (NCTS)EU PRD-servicewindow – Extended response times July 16, 202424-07-2024 kl. 07:4013-07-2024 09:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestTFE/TEST-servicewindow Gateways Wednesday July 17, 202424-07-2024 kl. 07:3912-07-2024 15:38:00

See the full overview