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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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See a specific customs system

Current service disruptions for ICS
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE)Unstability on Nemlog-in04-02-2025 kl. 11:50

Unstability on nemlog-in can be experienced at the moment, info taken from 

digitaliser.dk - Driftsoverblik over fællesoffentlige it-løsninger

Fallback procedure is allowed

Update 11:50 - Digitalisering has solved the issue.

WO0000001365350

04-02-2025 08:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesUnstable access MitID18-12-2024 kl. 15:26

We have received information about unstable access via MitID, see 

https://digitaliser.dk/

This can affect access to EU systems, ICS, ICS2 DMS and Manifest

INC000001623625

18-12-2024 15:19:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesNemLog-In issue29-10-2024 kl. 13:02

THere are reports regarding NemLog-In, this affects several system logins.

Please also see https://digitaliser.dk/driftstatus

Update 11:45: Resolved

Update 10:51: Use of fallback procedures is allowed.

WO0000001304521

29-10-2024 10:10:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, ICS, Import, Manifest, TFE (testsystems), TransitOperational issues on customs systems23-05-2024 kl. 11:33

There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

23-05-2024 08:32:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EORI, ICS, Import, Manifest, TransitIssues with EORI validation.11-01-2024 kl. 10:51

There are currently issues with EORI validation - it may affect several of the customs systems.

Updated at 11:48 a.m. This issue is resolved. Declarations with EORI validation error must be resubmitted so that they undergo a new validation.

Troubleshooting in progress.

11-01-2024 09:25:00

See all current service disruptions

Scheduled unavailability for ICS
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestPRD-servicewíndow Wednesday 19-03-202514-03-2025 kl. 11:19

PRD-servicewíndow Wednesday March 19, 2025, 1800-2100

Import

File access:

  • Files sent to Import will be processed when the service window has passed.

Online access:

  • The online systems for Import will be unavailable.

The use of fallback procedure is allowed within the service window.

 

Import Control System (ICS)/Manifest

File access:

  • Files sent to ICS and Manifest will fail/be rejected.

Online access:

  • The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

 

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001389214

14-03-2025 11:19:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestPRD-servicewindow Gateways Tuesday February 25, 202523-02-2025 kl. 10:39

Tuesday February 25, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001378004

23-02-2025 10:39:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, TFE (testsystems)TEST/TFE-servicewindow Gateways Wednesday February 1216-02-2025 kl. 12:03

TEST/TFE-servicewindow Gateways Wednesday February 12, 2025, 1830-2030


Import


File access:
-File access to Import will be available.
Online access:
-Online access for Import will be available.

ICS/Manifest


File access:
-File access to ICS and Manifest will be unavailable.
Online access:
-Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse


File access:
-File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
-Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

12-02-2025 12:28:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, Manifest, Other messagesPRD-servicewindow Saturday/Sunday February 15/16, 202515-02-2025 kl. 23:17

Saturday February 15, 2025, 2316

Done.

PRD-servicewindow Den Centrale Sikkerhedsløsning Saturday February 15, 2025, 2100 – Sunday February 16, 2025, 0030

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access to Import will be unavailable.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be available.

Online access:

  • Online access to Import Control System (ICS) and Manifest will be unavailable.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be available.

Online access:

  • Online access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Certifikatportalen

Access:

  • Access will be unavaiable.

WO0000001371541

12-02-2025 13:35:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestTFE/TEST-servicewindow Gateways Tuesday February 11, 202512-02-2025 kl. 12:29

TFE/TEST-servicewindow Gateways Tuesday February 11, 2025, 0600-0730

Import

File access:

  • File access to Import will be unavailable.

Online access:

  • Online access for Import will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001369931

10-02-2025 16:38:00

See all scheduled unavailability

Service status overview for all customs systems
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestPRD-servicewíndow Wednesday 19-03-202514-03-2025 kl. 11:1914-03-2025 11:19:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Other messagesDMS Response delays13-03-2025 kl. 12:1413-03-2025 08:44:00
ClosedEMCSEMCS Servicewindow 12/03/202512-03-2025 kl. 19:1804-03-2025 12:47:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Wednesday March 12, 202512-03-2025 kl. 18:5011-03-2025 18:15:00
PendingDMS eksport, DMS Forsendelse (NCTS)Issues with downloading EAD12-03-2025 kl. 13:0023-01-2025 13:37:00

See the full overview