In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.
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Current service disruptions for EU-systems
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|---|
| Closed | EU-systems | Issues with login on EU-systems | 30-05-2024 kl. 11:10 | There are currently issues with login on EU-systems like TBS, CBAM, PoUS etc.
We are investigating.
INC000001544706 | 30-05-2024 10:50:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE) | Problems with nem-login | 29-05-2024 kl. 12:48 | E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS) | 29-05-2024 09:30:00 |
| Pending | EU-systems | Missing notificationmails from EU systems | 27-05-2024 kl. 15:21 | We have reports of missing notificationmails to economic operators from eAEO, BTO-system, REX-system, INF-system and PoUS.
Notifications are visible after login.
WO0000001226807 | 27-05-2024 15:21:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit | Instability on NemLog-in - impacts log-in on DMS | 09-04-2024 kl. 15:59 | Log-in with NemLog-in is at the moment unavailable. The issue affects everyone trying to log-in with NemLog-in.
This impacts log-in on DMS TFE and PROD, TastSelv Erhverv and services with similar log-in method. | 09-04-2024 10:31:00 |
| Closed | EU-systems, ICS2 | EU has reported issues regarding login to systems | 08-03-2024 kl. 13:07 | The issue is under investigation.
Update 09:20: In connection with missing access the use of fallback procedures is allowed.
WO0000001186241 | 07-03-2024 09:03:00 |
See all current service disruptions
Scheduled unavailability for EU-systems
| | | | | |
|---|
| Closed | EU-systems | UUM&DC Servicewindow Thursday 11, 2024 | 17-07-2024 kl. 19:01 | PRD-servicewindow Thursday 11, 2024, 1500.
UUM&DC.
Instability/unavailability might occur.
WO0000001250745 | 11-07-2024 11:14:00 |
| Closed | EU-systems | UUM&DC Service Window Monday May 13, 2024 | 16-05-2024 kl. 13:54 | PRD-servicewindow Monday May 13, 2024, 1100.
UUM&DC.
Instability/unavailability might occur. | 12-05-2024 10:14:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS, Manifest | NemLog-In (MitID) April 25, 2024, 0001-0300 | 28-04-2024 kl. 10:20 | Thursday April 25, 2024, 0001-0300
PRD-servicewindow NemLog-In (MitID)
File access:
Online access:
- Sign in to ICS and Manifest will not be possible.
- Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
- Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
The use of fallback procedure is allowed within the service window. | 22-04-2024 07:32:00 |
| Closed | EU-systems | Service window on Shared Trader Portal 02-04-2024 at 19-20.0 | 04-04-2024 kl. 17:27 | The EU has announced the following Service windows within Shared Trader Portal:
eBTI, INF, PoUS, REX og eAEO.
The systems will be unavailable during the servicew and tasks must be performed afterwards.
Starting thursday 02-04-2024 19:00 until 20.00
WO0000001197735 | 02-04-2024 15:03:00 |
| Closed | EU-systems | Servicewindow customs trader portal 29-02-2024 | 01-03-2024 kl. 09:11 | EU has announced a servicewindow for the Trader portal Feb. 29th 2024 from 19:30 until 20:30
Affected modules in the portal: EBTI, eAEO, INF og REX
Update 12:22 - INF-STP is unavailable from 19:00-23:30
WO0000001177331
WO0000001180352 - INF | 27-02-2024 08:59:00 |
See all scheduled unavailability
Service status overview for all customs systems
See the full overview