In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for EU-systems

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, Manifest, E-tax for businesses (NTSE), TFE (testsystems), TransitInstability on NemLog-in - impacts log-in on DMS09-04-2024 kl. 15:59

Log-in with NemLog-in is at the moment unavailable. The issue affects everyone trying to log-in with NemLog-in.

This impacts log-in on DMS TFE and PROD, TastSelv Erhverv and services with similar log-in method.

09-04-2024 10:31:00
ClosedEU-systems, ICS2EU has reported issues regarding login to systems08-03-2024 kl. 13:07

The issue is under investigation.

Update 09:20: In connection with missing access the use of fallback procedures is allowed.

WO0000001186241

07-03-2024 09:03:00
ClosedEU-systems, Other messagesCustoms Trader Portal - PoUS system06-03-2024 kl. 17:01

Multiple companies have reported issues regarding login to the PoUS system.

The issue is under investigation.

INC000001506031

01-03-2024 13:57:00
ClosedEU-systems, ICS2, Other messagesUnscheduled unavailability, several EU-systems29-01-2024 kl. 20:13

Issue is under investigation.

INC000001488479

29-01-2024 12:28:00
ClosedEU-systems, ICS2Unscheduled unavailability, several EU-systems25-01-2024 kl. 15:06

Several EU-systems including EU Customs Traderportal.

Issue is under investigation

Update 15:00: System are available again.

WO0000001160373

25-01-2024 14:05:00

See all current service disruptions

Scheduled unavailability for EU-systems

ClosedEU-systemsUUM&DC Service Window Monday May 13, 202416-05-2024 kl. 13:54

PRD-servicewindow Monday May 13, 2024, 1100.

UUM&DC.

Instability/unavailability might occur.

12-05-2024 10:14:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS, ManifestNemLog-In (MitID) April 25, 2024, 0001-030028-04-2024 kl. 10:20

Thursday April 25, 2024, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File access:

  • File is not affected.

Online access:

  • Sign in to ICS and Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

The use of fallback procedure is allowed within the service window.

22-04-2024 07:32:00
ClosedEU-systemsService window on Shared Trader Portal 02-04-2024 at 19-20.004-04-2024 kl. 17:27

The EU has announced the following Service windows within Shared Trader Portal:
eBTI, INF, PoUS, REX og eAEO.

The systems will be unavailable during the servicew and tasks must be performed afterwards.

Starting thursday 02-04-2024 19:00 until 20.00

WO0000001197735

02-04-2024 15:03:00
ClosedEU-systemsServicewindow customs trader portal 29-02-202401-03-2024 kl. 09:11

EU has announced a servicewindow for the Trader portal Feb. 29th 2024 from 19:30 until 20:30

Affected modules in the portal: EBTI, eAEO, INF og REX

Update 12:22 - INF-STP is unavailable from 19:00-23:30

WO0000001177331
WO0000001180352 - INF

27-02-2024 08:59:00
ClosedEU-systemsService window eBTI 15-02-202418-02-2024 kl. 13:47

EU has announced a service window on eBTI-STP, the European Binding Tariff Information module within Shared Trader Portal

Starting thursday 15-02-2024 19:00 until 23:59

WO0000001173096

14-02-2024 15:21:00

See all scheduled unavailability

Service status overview for all customs systems

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, ICS, Import, Manifest, TransitPRD-servicewindow Saturday May 25, 202419-05-2024 kl. 09:4619-05-2024 09:46:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestDMS PRD-servicewindow Tuesday May 21, 202417-05-2024 kl. 06:5317-05-2024 06:53:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS – Extended response times may occur25-04-2024 kl. 12:0525-04-2024 12:05:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportUnstability on DMS PROD19-04-2024 kl. 16:4019-04-2024 16:40:00
InformationDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS – Extended response times18-04-2024 kl. 07:2018-04-2024 07:20:00

See the full overview