Slow/Not responding issues with Import classic can currently be experienced.

An ongoing investigation to fix the issues is on.

INC000001705132

There are currently extended response times on Import.

The issue is being investigated.

Update:

The problem has been solved.

INC000001698612

There has been Incident on DMS, Manifest and Import Classic since 15.08.

This has also affected Service status information, hence the late announcement.

It is now resolved.

If no response to declaration has been received after approx. 30 min., it must be resubmitted.

The use of Fallback procedure is therefore also no longer allowed.

INC000001697668

Investigation regarding increased repsonsetime and unstability in the Import system is ongoing.

Usage of fallbackprocedures is allowed.

INC000001693621

We are currently experiencing issues with file transfer for Import.

The problem is being investigated. 

INC000001682111

Update:

The problem has been solved.

Wednesday Juli 2, 2025, 1200-1300

Instability/unavailability on TFE Import may occur during the period.

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Wednesday June 25, 2025, 2120

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Update 17:20:  The announced end time is changed to 21:00.

DMS Import/DMS Export/DMS Forsendelse is cancelled from the PRD-servicewindow.

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PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

WO0000001432758

Update at 13:50 - The servicewindow is also affected Manifest, sorry for the trouble it has caused.

PRD-servicewindow Sunday June 15, 2025, 1200-1945

Import

File access.

• Files sent to Import will be processed when the service window has passed.

Online access.

• The online systems for Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Update at 19:30 - The servicewindow is extended until 21:00

PRD-servicewindow Saturday June 14, 2025, 1200-2000

Import

File access.

• Files sent to Import will be processed when the service window has passed.

Online access.

• The online systems for Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, there may be periodic instability/unavailability on the connection between DMS Import/DMS Export and Manifes. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest can be affected by this. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

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