We are currently experiencing issues with filetransfer for Import.

The problem is being investigated. 

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The issue has been solved.

Online is awavaible

Currently experiencing techinical difficulties on Import classic.

Case is being investigated.

Update at 19:30 - The issue is solved, access through FTP to Import Classic once again.

Heads up, regarding missing filresponses from previous send files through FTP, it is necesarry to resend the fileresponse incase its missing.

INC000001803998

An extensive network issue has affected customs systems.

The systems are starting become online again, but we expect extended response times and risk of new unavailbility exists.

The usage of fallback procedures is allowed.

Fallback procedure information on: Find nødprocedurer på toldst.dk.

Please follow the updates on Linkedin and driftsmeddelelser.

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We are currently experiencing delay on Import Classic.

As of now, the only issue is queue with increased response times.

We are currently experiencing unstability on various systems. 

We are working on a solution. 

PRD-servicewindow Gateways Monday March 23, 2026, 11.45-12.00

Import

S2S (File) access will be unavailable.

Online access will be available

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PRD-servicewindow Saturday March 14, 2026, 0800-0830 shortly instability

Import

Submission of new declarations to Import will be closed Saturday, March 14, 2026, 0800

2026-02-27 TOLDST Nyhedsbrev – Du skal tage DMS Import i brug inden 14. marts kl. 8 Toldstyrelsen.

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Saturday March 7, 2026, 0800-2200

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

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Saturday March 7, 2026, 0800-2200

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

Update 18:00: This message will be closed as it is a duplicate of https://info.skat.dk/data.aspx?oid=2460777&x=read

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PRD-servicewindow Tuesday February 24, 2026, 1800-2000

Import

File access (S2S).

• Files sent to Import will be processed when the service window has passed.

Online access.

• The online systems for Import will be unavailable during the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

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