TFE

TFE-servicewindow Tuesday September 3, 2024, 1200-1300

Import/Export

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

After the Service Window the Online Client for Import/Export on TFE will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

WO0000001273256

There are currently problems with file transfer for DMS import, DMS export and DMS shipping TFE.

We troubleshoot.

The online part is not affected.

INC000001559964

Declarations is failing shortly after submission on DMS TFE environment. The cause has been identified and a solution is being worked on as soon as possible.

INC000001558063

Update at 13:10- issue resolved. -The entries affected by this problem must be resubmitted.

There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

Due to errors in xsd's B and C export declarations are blocked.

The issue is under investigation.

INC000001536269

Log-in with NemLog-in is at the moment unavailable. The issue affects everyone trying to log-in with NemLog-in.

This impacts log-in on DMS TFE and PROD, TastSelv Erhverv and services with similar log-in method.

We are currently experiencing that companies get errors in AS4 on TFE when they try to pull their queues.

The error they experience is "HTTP 500 – Internal Server Error - Socket read timed out".

Debugging is on going

INC000001498884

We are currently experiencing extended response times for notifications on DMS TFE system-to-system.

If you experience errors when downloading notifications, try extending the timers.

Technicians are working on a solution.

Update 23/01-2024 at 14.51 : response time have been improved.

Update 04/01-2024 at 11:37: Status unchanged. Investigation ongoing. 

Update 19/10-2023 at 16.40: Status unchanged. Investigation ongoing. 

Update 10/10-2023 at 10.43: Status unchanged. Investigation ongoing.

Update 03/10-2023 at 09: Status unchanged. Investigation ongoing.

Update 22/09-2023 at 09: Status unchanged. Investigation ongoing.

Update 19/09-2023 at 11.28: Status unchanged. Investigation ongoing.

WO0000001088863

Update 18:46: The problem has been solved.

The problem has been solved.

The use of fallback procedure is no longer allowed. Any ongoing fallback procedures can be completed.

Update 15:00: It is estimated that solution will be found in about 2 hours.

Usage of fallback procedures is allowed.

INC000001458784

Update: It is now possible to create decalartions destinated to EFTA-countries in DMS Eksport TFE.

Test declarations in DMS Eksport TFE for EFTA-countries (I.e. CH and NO) as destination countries will be rejected.

A solution for this issue is in progress.

Issues with DMS TFE Online and S2S

Declarations are stuck in status submitted.

Update July 6 at 14.40 - The servic window has ended and TFE is back up again.

Update at 10:05 - The service window that started on July 5 is still ongoing due to some issues.

INC000001409843

You may experience difficulties using DMS Online (Test environment).

Declarations are rejected with errors in the submitter id.

Opdateret 28-06-2023 08:55: The issue has been solved.

Update 27-06-2023 10:52: The task is still active

Update 15:30: The task is still active.

INC000001406061

You may experience difficulties using DMS Online (Test environment).

Declarations can not be created. Dropdown menus do not work.

Update at 17.29: The error is fixed.

Update 10:07: There are still issues creating declarations on DMS TFE online. Timescale unknown.

INC000001404912

You may experience difficulties using DMS (Test environment).

Declarations and additional messages may be sent in, but they may not be processed.

The matter is being investigated.

INC000001398975

Update at 13.16: resolved

There are currently issues with signing in to DMS online TFE. We are investigating.

Update at 12:00 PM: Logging in is now available, but instability is still being experienced.

Update 05-06-2023 at 14:00 PM: resolved

Update 14 APRIL:

The test environment for DMS Online (Export and Transit/NCTS) has been updated. The system is continuously being updated and limited functionality may occur.

If you previously have been attempting to log on the system and have experienced issues regarding not being able to resume from the main menu, we recommend that you try to log on again and create a declaration.

Please note that it is a requirement that the company have applied for access and have gotten access from The Danish Customs Agency/Netcompany and that the companys NemID-administrator have assigned roles and rights to the users of the system.

If you are still not able to use the system, you can:

1. Contact the companys NemID-administrator and make sure that you have been assigned the proper rights.
2. Contact the Customs Servicedesk: Servicedesk@toldst.dk

There are issues connecting to DMS TFE Export and DMS TFE Transit test systems, under investigation.

Update 3-3-2023 10:05: The connection to DMS TFE i working again.

Since 10:45 all systems at Skat has been more or less unavailable. Filetransfer has recently begun working again.

Use of fallback procedure is allowed until further notice.

Update at 13:48 - all systems are back up and running. Use of fallback procedure has passed.

There is no access to TEST/TFE-environment for now - the issue is under investigation.

INC000001320573

We are experiencing IT disturbances in all of SKAT whic affects telephone calls, system access internally, and file transfer.

The matter is being investigated.

Fallback procedure is allowed.