Import

Wednesday July 16, 2025, 1800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-07-08: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001443609

Wednesday Juli 2, 2025, 1200-1300

Instability/unavailability on TFE Import may occur during the period.

WO0000001438784

Wednesday July 9, 2025, 2310

Done.

Wednesday July 9, 2025, 1800-2359

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

Wednesday June 25, 2025, 2120

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Update 17:20:  The announced end time is changed to 21:00.

DMS Import/DMS Export/DMS Forsendelse is cancelled from the PRD-servicewindow.

WO0000001432758

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

WO0000001432758

Update at 13:50 - The servicewindow is also affected Manifest, sorry for the trouble it has caused.

PRD-servicewindow Sunday June 15, 2025, 1200-1945

Import

File access.

• Files sent to Import will be processed when the service window has passed.

Online access.

• The online systems for Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001430649

Update at 19:30 - The servicewindow is extended until 21:00

PRD-servicewindow Saturday June 14, 2025, 1200-2000

Import

File access.

• Files sent to Import will be processed when the service window has passed.

Online access.

• The online systems for Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, there may be periodic instability/unavailability on the connection between DMS Import/DMS Export and Manifes. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest can be affected by this. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

WO0000001429410

PRD-servicewindow Sunday June 8, 2025, 0108

Done.

PRD-servicewindow

Delayed.

Expected end time Sunday June 8, 2025, 0100

PRD-servicewindow

Delayed.

Expected end time Saturday, June 7, 2025, 2359

PRD-servicewindow Friday June 6, 2025, 2100 – Saturday June 7, 2025, 2200

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-05-19: God viden når testmiljøet til DMS Import åbner Toldstyrelsen.
• 2025-05-22: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Update 2025-06-02: Edit of starting time to 2100

WO0000001421830

Tuesday May 27th, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001420157

PRD-servicewindow Tuesday May 27, 2025, 18:00-23:30

Import/Manifest

File access.

• Files sent to Import will be processed when the service window has passed.
• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online systems for Import will be unavailable during the service window.
• The online systems for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/Manifest

The connection between DMS Import/DMS Export and Manifest is open.

WO0000001420266

Tuesday May 20, 2025, 2145

Done.

Tuesday May 20, 2025, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

PRD-servicewindow Saturday May 17, 2025, 1515-2345

Import/Manifest

File access.

• Files sent to Import will be processed when the service window has passed.
• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online systems for Import will be unavailable during the service window.
• The online systems for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, the connection between DMS Import/DMS Export and Manifest is closed. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

WO0000001414668

PRD-servicewíndow Wednesday May 7, 2025, 1030-1130 in Import

Instability may occur shortly during the period.

WO0000001412162

PRD-servicewindow Saturday April 5, 2025, 1200-1900

Done.

PRD-servicewíndow Saturday April 5, 2025, 1200-1900

Import

File access:
-Files sent to Import will be processed when the service window has passed.
Online access:
-The online systems for Import will be unavailable.

The use of fallback procedure is allowed within the service window.

Import Control System (ICS)/Manifest
File access:
-Files sent to ICS and Manifest will fail/be rejected.
Online access:
-The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse
File access:
-Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
-The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

The use of fallback procedure is allowed within the service window

Affected entries need to be resubmitted after the service window.

WO0000001396409

Tuesday February 25, 2025, 0600-0730

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001380243

PRD-servicewindow Wednesday March 19, 2025, 1943

Done.

PRD-servicewindow Wednesday March 19, 2025, 1800-2100

Import

File access:

• Files sent to Import will be processed when the service window has passed.

Online access:

• The online systems for Import will be unavailable.

The use of fallback procedure is allowed within the service window.

Import Control System (ICS)/Manifest

File access:

• Files sent to ICS and Manifest will fail/be rejected.

Online access:

• The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001389214

Tuesday Marts 4, 2025, 2331

Done.

PRD-servicewindow Tuesday Marts 4, 2025, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

Import

PRD-servicewindow Monday February 17, 2025, 0700-0800

Instability shortly may occur during the period.

WO0000001372748

Tuesday February 18, 2025, 2130

Done.

Tuesday February 18, 2025, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001372378

TEST/TFE-servicewindow Gateways Wednesday February 12, 2025, 1830-2030

Import

File access:
-File access to Import will be available.
Online access:
-Online access for Import will be available.

ICS/Manifest

File access:
-File access to ICS and Manifest will be unavailable.
Online access:
-Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:
-File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
-Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

Saturday February 15, 2025, 2316

Done.

PRD-servicewindow Den Centrale Sikkerhedsløsning Saturday February 15, 2025, 2100 – Sunday February 16, 2025, 0030

Import

File access:

• File access to Import will be available.

Online access:

• Online access to Import will be unavailable.

ICS/Manifest

File access:

• File access to ICS and Manifest will be available.

Online access:

• Online access to Import Control System (ICS) and Manifest will be unavailable.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be available.

Online access:

• Online access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Certifikatportalen

Access:

• Access will be unavaiable.

WO0000001371541

TFE/TEST-servicewindow Gateways Tuesday February 11, 2025, 0600-0730

Import

File access:

• File access to Import will be unavailable.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001369931

PRD-servicewindow Wednesday January 29, 2025, 2117

Done.

PRD-servicewindow Wednesday January 29, 2025, 1700-2359

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

WO0000001360443

PRD-servicewindow Saturday January 25, 2025, 1515-2145

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected.

Online access:

• The online systems for Import will be unavailable.
• The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, the connection between DMS Import/DMS Export and Manifest is closed. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

WO0000001357045

Saturday January 18, 2025, 1520

The PRD-servicewindow is done.

Update 17-01-2025 at 16:30:

PRD-servicewindow Saturday January 18, 2025, 0800-2000

The PRD-servicewindow is extended to 2000.

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

WO0000001352691

PRD-servicewindow Manifest Thursday January 16, 2025, 1800-2030

Manifest/Import/DMS Import/DMS Export

Due to the PRD-servicewindow, the connection between Import/DMS Import/DMS Export and Manifest is closed. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Import/DMS Import/DMS Export are not affected.  

The use of fallback procedure is allowed within the service window.

Thursday January 16, 2025, 0007

Done.

Wednesday January 15, 2025, 2314

DMS Forsendelse delayed/instable.

PRD-servicewindow Wednesday January 15, 2025, 1800-2300

Import

File access:

• Files sent to Import will be processed when the service window has passed.

Online access:

• The online systems for Import will be unavailable.

The use of fallback procedure is allowed within the service window.

Import Control System (ICS)/Manifest

File access:

• Files sent to ICS and Manifest will fail/be rejected.

Online access:

• The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001352254

PRD-servicewindow Saturday January 11, 2025, 1515-2145

Update 23:45 - The servicewindow has passed.

Update 22:45 - The servicewindow is extended till 00:15

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected.

Online access:

• The online systems for Import will be unavailable.
• The online systems for Import Control System (ICS) and Manifest will be unavailable.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, the connection between DMS Import/DMS Export and Manifest is closed. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

WO0000001350883

Wednesday December 18, 2024, 0121

Done.

Tuesday December 17, 2024, 2254

Delayed undtil 0230 approx.

PRD-servicewindow Tuesday December 17, 2024, 1700-2359

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

WO0000001341499

Wednesday December 4, 2024, 2044

Done.

Wednesday December 4, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

WO0000001333756

Tuesday November 26, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001326435

Saturday November 23, 2024, 1450

Done.

Saturday November 23, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window,

Link to content.

• Planlagte og gennemførte opdateringer i DMS Toldstyrelsen
• dms-public/Release notes at master · skat/dms-public · GitHub

WO0000001320801

Tuesday November 19, 2024, 2350

Delayed approx. 1 hour.

Tuesday November 19, 2024, 1800-2400

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001319822

PRD-servicewindow due to Daylight Saving Time adjustment to Standard Time Sunday October 27, 2024, 0245 (DST) – 0315 (ST).

Unavailability in all 1.5 hours.

Import/ Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to Import Control System ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001298869

PRD-servicewindow Saturday October 26, 2024, 1515-2300

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, the connection between DMS Import/DMS Export and Manifest is closed. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

Update 20:07 - The servicewindow has passed.

WO0000001298870

Sunday October 6, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window,


Update 17:55 - The servicewindow has passed.

WO0000001287198

PRD-servicewindow Tuesday September10, 2024, 0700-0800

Import/Export

File access will be available during the service window.

Online will be shortly unstable during the service window.

After the Service Window the Online Client for Import/Export on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

TEST/TFE was done Tuesday, September 3, 2024

• TFE-servicewindow Import/Export Tuesday September 3, 2024 - info.skat.dk
  
  

------

Update 09/09-2024

Clarification

After the Service Window the Online Client for Import and Export on PRD will not be updated automatically.

A full installation is needed. Please refer to the below links. 

• How to install the Import system.
• How to install the e-export system

PRD-servicewindow Saturday October 5, 2024, 1515-2330

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 22:40 - The servicewindow is completed.

WO0000001287217

Saturday September 28, 2024, 1912

Done

PRD-servicewindow Friday Sepetmber 27, 2024, 2200 – Saturday September 28, 2024, 2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282250

Friday September 20, 2024, 0400

Done

Friday September 20, 2024, 0145

Delayed

Expected completed 0400

Friday September 20, 2024, 0020

Delayed

Expected completed 0230

Thursday September 19, 2024, 2150

Delayed

Expected completed 0045

Thursday September 19, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282042

Wednesday September 18, 2024, 2020

Done.

In general

PRD-servicewindow Wednesday September 18, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001281104

Tuesday September 17, 2024, 2306

Done.

Tuesday September 17, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001280377

Editted 15:40 - Timeframe is: 1800-2300

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Service window from 11-12 may cause short downtime in classic systems

WO0000001255784

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Monday June 24, 2024, 2247

Done.

Monday June 24, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

PRD-servicewindow Tuesday June 11, 2024, 18:00-21:00

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window. 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001232355

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Monday May 27, 2024, 2115

Done.

Monday May 27, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001225259

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Thursday May 23, 2024, 2130

Done.

Thursday May 23, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Wednesday May 15, 2400, 210o

Done

PRD-servicewindow Wednesday May 15, 2024, 1800-2100

Customs Systems Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Customs Systems DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

PRD-servicewindow Monday April 29, 2024, 1800-20150

Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Export on PRD will be updated automatically (2024-04-25 – TFE-servicewindow Export Thursday April 25, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

PRD-Servicewindow Wednesday April 24, 2024, 0700-0800

Import

Short instability might be experienced in the period.

After the Service Window the Online Client for Import on PRD will be updated automatically (2024-04-18 0740 – TFE-servicewindow Import Thursday April 18, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix

WO0000001210348

Service Window Saturday April 20, 2023, 1515-2200

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001206600

Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Wednesday April 3, 2024, 1800-2000

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically (2024-03-19 1558 – TFE-servicewindow Import Wednesday March 20, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Wednesday April 3, 2024, 1800-2000

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically (2024-03-19 1558 – TFE-servicewindow Import Wednesday March 20, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window

Wednesday January 31, 2024, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window on Saturday January 27, 2024, 1515-2045

File access:
- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
- Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:
- The online systems for Import and Export will be unavailable during the service window.
- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001158920

Service Window Monday January 22, 2024, 18:00-21:00

File access.

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access.

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse

Service Window Monday January 22, 2024, 1800-2100

File access

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access

• The online system for DMS Import/DMS Export/DMS Transit will be unavailable during the service window.

Affected entries needs to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001157993

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

File access.

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 19:35 - Servicewindow has ended.

WO0000001148063

Service Window

Saturday November 18, 2023, 1515-2215

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

 WO0000001122376

Due to the implementation of "ICS2 for air freightt" a Service Window will be executed on on Saturday, November 4, 2023.

Some systems will be unavailable between 08:00-21:45 and others from 11:00-21:45.

DMS Import/DMS Export/DMS Transit

Saturday November 4, 2023 from 08:00-21:45

File access

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access

• The online system for DMS Import/DMS Export/DMS Transit will be unavailable during the service window.

Affected entries needs to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Please note that submission of H7- declarations is not recommended during the Service Window.

Customs Systems (Import Export NCTS (Transit) Import Control System (ICS) Manifest)

Saturday November 4, 2023 from 11:00-21;45

File access

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access

• The online systems for Import and Export will be unavailable during the service window
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

The use of fallback procedure is allowed within the service window.

WO0000001106201

Service Window Saturday October 28, 2023, 1515-2115

File access:
• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001102818

Service Window due to Daylight Saving Time adjustment to Standard Time Sunday October 29, 2023, 0245 (DST) – 0315 (ST). Unavailability in all 1.5 hours.

File access:
• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001107312

Update 27.09.23 19:35 - service window ended and fallback procedure will stop.

Please note that the service window is expected to end at 20.00 - not 22.00 as stated above.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, which is why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

Service Window Wednesday September 13, 2023 between 15.15-19.15

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, which is why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001090537

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.
• Attention: The online client for export will be updated after the service window (export-installer-5.10.23-1). Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

Please note, that the connection between DMS Import and Manifest is closed, which is why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

Service Window on Import, monday june 26th 12:30 - 13:00

Fix of

• Issues inserting "faktisk ankomst" on declarations - Skat.dk

File access.

• Instability may occur.

Online access.

• Instability may occur.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

WO0000001047846

Service Window Wednesday June 21, 2023, 1800-2100 for Import, Export, NCTS (Transit), Import Control System (ICS) and Manifest

Update 21/6-2023 20:25  - service window ended and fallback procedure ends.

File access:
- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
- Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:
- The online systems for Import and Export will be unavailable during the service window.
- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

After the Service Window the Online Client for Import on PRD will be updated automatically.
Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.
See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window all customs systems/Customs Portal (DMS Import)/EU-systems Saturday May 21, 2023, 2000 – Sunday May 21, 2023, 0200

File access:

-Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
-Files sent to ICS and Manifest will fail/be rejected.
-Files sent to DMS Import will fail/be rejected.

Online access:

-The online systems for Import and Export will be unavailable.
-The online systems for Import Control System (ICS) and Manifest will be unavailable.
-The online system for DMP Import will be unavailable.
-Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

WO0000001016209

Service window for all customs systems on Saturday, May 13, 2023 between 15.15 - 20.50 (hardware updates).

Online:

There will be no access to the online systems during the service window.

File transfer:

Files for import, export, ncts will be processed when the service window ends.

files for ICS and Manifest will fail between 15.15-20.10.

WO0000001012142

Service Window Saturday May 13, 2023, 1515-2050

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001012142

Due to the implementation of DMS Export and DMS Forsendelse (NCTS) as well as the update of Manifest there is Servicewindow Saturday April 29th, 2023 from 8am until midnight

Customs Portal (DMS Import), servicewindow Saturday April 29, 2023, 0800-2359

File access:

• Files sent to DMS Import will fail/be rejected during the service window.

Online access:

• The online system for DMP Import will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

Customs Systems (Import Export NCTS (Transit) Import Control System (ICS) Manifest), servicewindow Saturday April 29, 2023, 1100-2359

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update on 25-04-2023

The changes to the Manifest system on Saturday, April 29, 223 will mostly affect departure notifications. The changes will take effect when the service window ends.
This means that for companies using file transfer for Manifest, the updated XSD-files must be used from the end of the service window.
If necessary, fallback procedure is allowed for Manifest and departure declarations until Sunday, April 30, 2023 midnight.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Service Window customs systems Saturday April 1, 2023, 1515-2000

File access.

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access.

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window. 

The use of fallback procedure is allowed within the service window.

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Service Window all Customs Systems Saturday Marts 25, 2023, 1515-2000

File access:
- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
- Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:
- The online systems for Import and Export will be unavailable during the service window.
- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Windows Customs Systems Wednesday March 15, 2023, 1800-1930

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Windows TFE Customs Systems Thuesday March 14, 2023, 09:10-12:20

This service window concernes the test environment only - not the production environment

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the

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Service Window customs systems Wednesday Marts 8, 2023, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service window customs systems Tuesday March 7th, 2023, 1800-2130

Extraordinary service window due to problems with files on ICS/Manifest.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window Customs Systems Wednesday February 15, 2023, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window Customs Systems Wednesday February 8, 2023, 1800-2145

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Message

Service Window customs systems Wednesday January 25, 2023, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Service Window all customs systems/ Customs Portal (DMS Import)/ EU-systems Saturday January 21, 2023, 2030 – Sunday January 22, 2023, 0500

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.
• Files sent to DMS Import will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.
• The online system for DMP Import will be unavailable during the service window.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

Service Window on all customs systems.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service window for all customs systems from Saturday, December 10 at 20.00 to Sunday, December 11, at 05.00.

File access:

• Files for import, export and NCTS (Transit) will be processed when the service window ends.
• Files for DMS Import, ICS and Manifest will be rejected during the service window.

Online access:

• There wil be no online access for any customs systems.
• The EU Trader Portal will be unavailable.

Fallback procedure is allowed during the service window.

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Cancelled

Service window Thursday November 17, 2022, 1800-2215

Warning on expected Service window on Customs systems due to DKCRS/EORI

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import and Export on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Update: Service window expanded to 24:00

Update: Service window expanded to 23:00

Update: Service window expanded to 22:15

Service window on Wednesday, November 9, 2022, 1800-2115 for Import Export NCTS (Transit) Import Control System (ICS) Manifest

File access:

• Files sent to Import, Export, NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for for these systems will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Update:

Servicewindow completed.

Service Window on Wednesday, November 02, 2022 between 18:00-20:15 

Systems unavailable:

Import, Export, Transit, ICS and Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import, Export, ICS and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window for all customs systems due to Daylight Saving Time adjustment to Standard Time Sunday October 30 , 2022, 02:45 (DST) – 03:15 ().

Unavailability in all 1.5 hours.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window has passed at 21:08

Service Window on all customs systems on Saturday, October 29, between 15:15 - 23:59.

File access

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access

• The online systems for Import and Export will be unavailable during the service window
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window for customs systems, Saturday, October 22, 2022, 09:30-11:00.

File access

• Files sent to Import, Export and NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access

• The online systems for Import and Export, ICS and Manifest will be unavailable during the service window.

Fallback procedure is allowed during the service window.

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Service Window on all Custom Systems.

File access:
Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:
The online systems for Import and Export will be unavailable during the service window.
The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service window for all systems - Sunday, October 16, 2022 between 02:30 and 04:30

During the service window unavailability/unstability may occur for all systems.

The use of fallback procedure is allowed during the service window.

Import, e-Export, NCTS (Transit), ICS/ Manifest, Manifest-2, ECS(ECN ), Quota, Single Sign On and TARIC are unavailable during the service window.

Files to Import, e-Export, NCTS (Transit), sent during the service window, will still be recived but will not be processed until the end of the service window - Files to Import Control System (ICS) and Manifest will fail or be rejected during the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window on Import.
Correction “Authorised consignees - Error in actual arrivals” (see 06-10-2022 kl. 14:02)

Instability/Unavailability may be experienced shortly during the service window  from 12.30 to 12.45.

For online users: Please log off at 12.45 and log on again shortly afterwards to ensure you are using the newest client.

After the Service Window the Online Client for Import on PRD will be updated automatically.
Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

Companies that use environments such as Citrix can download the new online client for Import to
- TFE (import-installer-5.10.23-2-TFE) og
- PRD (import-installer-5.10.23-2-PROD).

Information about this at servicedesk@toldst.dk.

Sorry for the short notice.

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There will be a service window for customs systems on Saturday, October 8, 2022 between 15.15-19.15.

Systems concerned: Import, Export, NCTS (Transit), Import Control System (ICS) and Manifest

File access:

• Files for import, export and NCTS will still be received, but will only be processed after the service window
• Files for ICS and Manifest will be rejected and must be resent after the service window.

The use of fallback procedure is allowed during the service window.

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Update 05.10.2022 - Service window has ended.

During the service window the following customs systems are unavailable: import, export, NCTS (transit), ICS (import control system) and Manifest.

Online access during service window: None

File transfer: Incoming files will be received and processed after the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

PRD (import-installer-5.10.23-1-PROD)

TEST (import-installer-5.10.23-1-TFE)

Service Window on all customs systems.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window

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Service Window for all Customs Systems on Saturday, August 27, between 15.15 - 22.00.

File access

• Files sent to Import, Export, NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access

• The online systems for Import, Export, Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Servicewindow performed.

Service Window on all customs systems.
File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window on TEST/TFE-environment on Import/Export/NCTS/ICS/Manifest

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

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Update kl. 14.14: The service window has finished and is available again.

File access:

• Files sent to Import, Export and NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import, Export, ICS and Manifest  will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

------

Update at 20:41 - The service window has ended. Fallback procedure is closed.

Update 20:02 - Service window and use of fallback procedure has ended.

Service Window on all Custom Systems.

File access:

• Files sent to Import, Export and NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access:
The online systems for Import and Export, ICS and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

Contact information if you use Citrix: servicedesk@toldst.dk

The use of fallback procedure is allowed within the service window.

Service Window on alle Customs Systems

 File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window on alle Customs Systems

Update at 15/6/2022: This service window has been cancelled.

This means that the following systems will be unavailable during the service window:

• Import, Export, NCTS (Transit), Import Control System (ICS) and Manifest.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and e-Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Update 03.00: The Service window has concluded. Fallback procedure is no longer allowed.

Update: The service window is delayed,time horizon unknown.

The following systems will be unavailable:

• Import, Customs Portal (DMS import), Export, NCTS (Transit), Import Control System (ICS) and Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.
• Files sent to DMS Import will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.
• The online system for DMS Import will be unavailable during the service window.

Affected entries in Customs Portal (DMS import) need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

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Service window for all customs systems on Wednesday May 18, 2022, 1800-2130

File access:

- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.

- Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

- The online systems for Import and Export will be unavailable during the service window

- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Update 20:20: The Service window has concluded. Fallback procedure is no longer allowed.

Service window Wednesday, 18 May, 2022, 1800-2130 

The following systems will unavailable:

• Import
• Export
• NCTS (Transit)
• Import Control System (ICS)
• Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 20:20: The Service window has concluded. Fallback procedure is no longer allowed.

Service Window on all customs systems.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Service Window on all Customs Systems on Wednesday, 23 March 2022 18.30-19.30

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed. During a short interval files may be rejected and must be resent.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

The use of fallback procedure is allowed within the service window.

Service Window on all Customs Systems on Wednesday, 23 March 2022 18.30-19.30

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed. During a short interval files may be rejected and must be resent.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

The use of fallback procedure is allowed within the service window.

Service Window on all customs systems

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import, Export, Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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