Import

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Monday June 24, 2024, 2247

Done.

Monday June 24, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

PRD-servicewindow Tuesday June 11, 2024, 18:00-21:00

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window. 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

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Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

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Monday May 27, 2024, 2115

Done.

Monday May 27, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001225259

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Thursday May 23, 2024, 2130

Done.

Thursday May 23, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Wednesday May 15, 2400, 210o

Done

PRD-servicewindow Wednesday May 15, 2024, 1800-2100

Customs Systems Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Customs Systems DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

PRD-servicewindow Monday April 29, 2024, 1800-20150

Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Export on PRD will be updated automatically (2024-04-25 – TFE-servicewindow Export Thursday April 25, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

PRD-Servicewindow Wednesday April 24, 2024, 0700-0800

Import

Short instability might be experienced in the period.

After the Service Window the Online Client for Import on PRD will be updated automatically (2024-04-18 0740 – TFE-servicewindow Import Thursday April 18, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix

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Service Window Saturday April 20, 2023, 1515-2200

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Wednesday April 3, 2024, 1800-2000

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically (2024-03-19 1558 – TFE-servicewindow Import Wednesday March 20, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Wednesday April 3, 2024, 1800-2000

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically (2024-03-19 1558 – TFE-servicewindow Import Wednesday March 20, 2024 - info.skat.dk).

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window

Wednesday January 31, 2024, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window on Saturday January 27, 2024, 1515-2045

File access:
- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
- Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:
- The online systems for Import and Export will be unavailable during the service window.
- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window Monday January 22, 2024, 18:00-21:00

File access.

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access.

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse

Service Window Monday January 22, 2024, 1800-2100

File access

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access

• The online system for DMS Import/DMS Export/DMS Transit will be unavailable during the service window.

Affected entries needs to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001157993

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

File access.

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 19:35 - Servicewindow has ended.

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Service Window

Saturday November 18, 2023, 1515-2215

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

 WO0000001122376

Due to the implementation of "ICS2 for air freightt" a Service Window will be executed on on Saturday, November 4, 2023.

Some systems will be unavailable between 08:00-21:45 and others from 11:00-21:45.

DMS Import/DMS Export/DMS Transit

Saturday November 4, 2023 from 08:00-21:45

File access

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access

• The online system for DMS Import/DMS Export/DMS Transit will be unavailable during the service window.

Affected entries needs to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Please note that submission of H7- declarations is not recommended during the Service Window.

Customs Systems (Import Export NCTS (Transit) Import Control System (ICS) Manifest)

Saturday November 4, 2023 from 11:00-21;45

File access

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access

• The online systems for Import and Export will be unavailable during the service window
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

The use of fallback procedure is allowed within the service window.

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Service Window Saturday October 28, 2023, 1515-2115

File access:
• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window due to Daylight Saving Time adjustment to Standard Time Sunday October 29, 2023, 0245 (DST) – 0315 (ST). Unavailability in all 1.5 hours.

File access:
• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001107312

Update 27.09.23 19:35 - service window ended and fallback procedure will stop.

Please note that the service window is expected to end at 20.00 - not 22.00 as stated above.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, which is why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

Service Window Wednesday September 13, 2023 between 15.15-19.15

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

Please note, that the connection between DMS Import and Manifest is closed, which is why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001090537

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.
• Attention: The online client for export will be updated after the service window (export-installer-5.10.23-1). Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

Please note, that the connection between DMS Import and Manifest is closed, which is why submission of arrival declarations/notifications relating to H7 declarations is not recommended during the service window.

The use of fallback procedure is allowed within the service window.

Service Window on Import, monday june 26th 12:30 - 13:00

Fix of

• Issues inserting "faktisk ankomst" on declarations - Skat.dk

File access.

• Instability may occur.

Online access.

• Instability may occur.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

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Service Window Wednesday June 21, 2023, 1800-2100 for Import, Export, NCTS (Transit), Import Control System (ICS) and Manifest

Update 21/6-2023 20:25  - service window ended and fallback procedure ends.

File access:
- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
- Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:
- The online systems for Import and Export will be unavailable during the service window.
- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

After the Service Window the Online Client for Import on PRD will be updated automatically.
Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.
See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Service Window all customs systems/Customs Portal (DMS Import)/EU-systems Saturday May 21, 2023, 2000 – Sunday May 21, 2023, 0200

File access:

-Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
-Files sent to ICS and Manifest will fail/be rejected.
-Files sent to DMS Import will fail/be rejected.

Online access:

-The online systems for Import and Export will be unavailable.
-The online systems for Import Control System (ICS) and Manifest will be unavailable.
-The online system for DMP Import will be unavailable.
-Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

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Service window for all customs systems on Saturday, May 13, 2023 between 15.15 - 20.50 (hardware updates).

Online:

There will be no access to the online systems during the service window.

File transfer:

Files for import, export, ncts will be processed when the service window ends.

files for ICS and Manifest will fail between 15.15-20.10.

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Service Window Saturday May 13, 2023, 1515-2050

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Due to the implementation of DMS Export and DMS Forsendelse (NCTS) as well as the update of Manifest there is Servicewindow Saturday April 29th, 2023 from 8am until midnight

Customs Portal (DMS Import), servicewindow Saturday April 29, 2023, 0800-2359

File access:

• Files sent to DMS Import will fail/be rejected during the service window.

Online access:

• The online system for DMP Import will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

Customs Systems (Import Export NCTS (Transit) Import Control System (ICS) Manifest), servicewindow Saturday April 29, 2023, 1100-2359

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update on 25-04-2023

The changes to the Manifest system on Saturday, April 29, 223 will mostly affect departure notifications. The changes will take effect when the service window ends.
This means that for companies using file transfer for Manifest, the updated XSD-files must be used from the end of the service window.
If necessary, fallback procedure is allowed for Manifest and departure declarations until Sunday, April 30, 2023 midnight.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 WO0000001000197

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Service Window customs systems Saturday April 1, 2023, 1515-2000

File access.

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access.

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window. 

The use of fallback procedure is allowed within the service window.

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Service Window all Customs Systems Saturday Marts 25, 2023, 1515-2000

File access:
- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
- Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:
- The online systems for Import and Export will be unavailable during the service window.
- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Windows Customs Systems Wednesday March 15, 2023, 1800-1930

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Windows TFE Customs Systems Thuesday March 14, 2023, 09:10-12:20

This service window concernes the test environment only - not the production environment

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the

WO0000000966977

Service Window customs systems Wednesday Marts 8, 2023, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service window customs systems Tuesday March 7th, 2023, 1800-2130

Extraordinary service window due to problems with files on ICS/Manifest.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000963689

Service Window Customs Systems Wednesday February 15, 2023, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window Customs Systems Wednesday February 8, 2023, 1800-2145

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000944170

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000942608

Message

Service Window customs systems Wednesday January 25, 2023, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Service Window all customs systems/ Customs Portal (DMS Import)/ EU-systems Saturday January 21, 2023, 2030 – Sunday January 22, 2023, 0500

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.
• Files sent to DMS Import will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.
• The online system for DMP Import will be unavailable during the service window.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

Service Window on all customs systems.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service window for all customs systems from Saturday, December 10 at 20.00 to Sunday, December 11, at 05.00.

File access:

• Files for import, export and NCTS (Transit) will be processed when the service window ends.
• Files for DMS Import, ICS and Manifest will be rejected during the service window.

Online access:

• There wil be no online access for any customs systems.
• The EU Trader Portal will be unavailable.

Fallback procedure is allowed during the service window.

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Cancelled

Service window Thursday November 17, 2022, 1800-2215

Warning on expected Service window on Customs systems due to DKCRS/EORI

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

 WO0000000906955

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import and Export on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.

Update: Service window expanded to 24:00

Update: Service window expanded to 23:00

Update: Service window expanded to 22:15

Service window on Wednesday, November 9, 2022, 1800-2115 for Import Export NCTS (Transit) Import Control System (ICS) Manifest

File access:

• Files sent to Import, Export, NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for for these systems will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Update:

Servicewindow completed.

Service Window on Wednesday, November 02, 2022 between 18:00-20:15 

Systems unavailable:

Import, Export, Transit, ICS and Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import, Export, ICS and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window for all customs systems due to Daylight Saving Time adjustment to Standard Time Sunday October 30 , 2022, 02:45 (DST) – 03:15 ().

Unavailability in all 1.5 hours.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window has passed at 21:08

Service Window on all customs systems on Saturday, October 29, between 15:15 - 23:59.

File access

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access

• The online systems for Import and Export will be unavailable during the service window
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window for customs systems, Saturday, October 22, 2022, 09:30-11:00.

File access

• Files sent to Import, Export and NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access

• The online systems for Import and Export, ICS and Manifest will be unavailable during the service window.

Fallback procedure is allowed during the service window.

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Service Window on all Custom Systems.

File access:
Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:
The online systems for Import and Export will be unavailable during the service window.
The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service window for all systems - Sunday, October 16, 2022 between 02:30 and 04:30

During the service window unavailability/unstability may occur for all systems.

The use of fallback procedure is allowed during the service window.

Import, e-Export, NCTS (Transit), ICS/ Manifest, Manifest-2, ECS(ECN ), Quota, Single Sign On and TARIC are unavailable during the service window.

Files to Import, e-Export, NCTS (Transit), sent during the service window, will still be recived but will not be processed until the end of the service window - Files to Import Control System (ICS) and Manifest will fail or be rejected during the service window.

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File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

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Service Window on Import.
Correction “Authorised consignees - Error in actual arrivals” (see 06-10-2022 kl. 14:02)

Instability/Unavailability may be experienced shortly during the service window  from 12.30 to 12.45.

For online users: Please log off at 12.45 and log on again shortly afterwards to ensure you are using the newest client.

After the Service Window the Online Client for Import on PRD will be updated automatically.
Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

Companies that use environments such as Citrix can download the new online client for Import to
- TFE (import-installer-5.10.23-2-TFE) og
- PRD (import-installer-5.10.23-2-PROD).

Information about this at servicedesk@toldst.dk.

Sorry for the short notice.

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There will be a service window for customs systems on Saturday, October 8, 2022 between 15.15-19.15.

Systems concerned: Import, Export, NCTS (Transit), Import Control System (ICS) and Manifest

File access:

• Files for import, export and NCTS will still be received, but will only be processed after the service window
• Files for ICS and Manifest will be rejected and must be resent after the service window.

The use of fallback procedure is allowed during the service window.

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Update 05.10.2022 - Service window has ended.

During the service window the following customs systems are unavailable: import, export, NCTS (transit), ICS (import control system) and Manifest.

Online access during service window: None

File transfer: Incoming files will be received and processed after the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

PRD (import-installer-5.10.23-1-PROD)

TEST (import-installer-5.10.23-1-TFE)

Service Window on all customs systems.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window

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Service Window for all Customs Systems on Saturday, August 27, between 15.15 - 22.00.

File access

• Files sent to Import, Export, NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access

• The online systems for Import, Export, Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Servicewindow performed.

Service Window on all customs systems.
File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000853850

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed..

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000853850

Service Window on TEST/TFE-environment on Import/Export/NCTS/ICS/Manifest

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

WO0000000847175

Update kl. 14.14: The service window has finished and is available again.

File access:

• Files sent to Import, Export and NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import, Export, ICS and Manifest  will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

------

Update at 20:41 - The service window has ended. Fallback procedure is closed.

Update 20:02 - Service window and use of fallback procedure has ended.

Service Window on all Custom Systems.

File access:

• Files sent to Import, Export and NCTS (Transit), ICS and Manifest will be processed when the service window has passed.

Online access:
The online systems for Import and Export, ICS and Manifest will be unavailable during the service window.

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

Contact information if you use Citrix: servicedesk@toldst.dk

The use of fallback procedure is allowed within the service window.

Service Window on alle Customs Systems

 File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000830346

Service Window on alle Customs Systems

Update at 15/6/2022: This service window has been cancelled.

This means that the following systems will be unavailable during the service window:

• Import, Export, NCTS (Transit), Import Control System (ICS) and Manifest.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and e-Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000826805

Update 03.00: The Service window has concluded. Fallback procedure is no longer allowed.

Update: The service window is delayed,time horizon unknown.

The following systems will be unavailable:

• Import, Customs Portal (DMS import), Export, NCTS (Transit), Import Control System (ICS) and Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.
• Files sent to DMS Import will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.
• The online system for DMS Import will be unavailable during the service window.

Affected entries in Customs Portal (DMS import) need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000000817104

Service window for all customs systems on Wednesday May 18, 2022, 1800-2130

File access:

- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.

- Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

- The online systems for Import and Export will be unavailable during the service window

- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000817049

Update 20:20: The Service window has concluded. Fallback procedure is no longer allowed.

Service window Wednesday, 18 May, 2022, 1800-2130 

The following systems will unavailable:

• Import
• Export
• NCTS (Transit)
• Import Control System (ICS)
• Manifest

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 20:20: The Service window has concluded. Fallback procedure is no longer allowed.

Service Window on all customs systems.

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Service Window on all Customs Systems on Wednesday, 23 March 2022 18.30-19.30

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed. During a short interval files may be rejected and must be resent.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

The use of fallback procedure is allowed within the service window.

Service Window on all Customs Systems on Wednesday, 23 March 2022 18.30-19.30

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will be processed when the service window has passed. During a short interval files may be rejected and must be resent.

Online access:
• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

The use of fallback procedure is allowed within the service window.

Service Window on all customs systems

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import, Export, Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000000793044