There are currently issues with declarations where foreign currency occurs.

The error currently is that the declarations are rejected, the affected declarations must be resubmitted when the error is corrected.

Further troubleshooting is on-going.

Update 01-07-2025 17:00: Declarations are now treated correct upon resubmission.

Update 01-07-2025 18:05: Unfortunately the issue regarding declaration with foreign currency remains.

Update 02-07-2025 08:50: An update will be performed from 9 until 10, that results in rejected declarations in that period.

Update 02-07-2025 09:50: Update has been executed, operation has been resumed. Additional monitoring and tasks are being performed.

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We have reports of login issues affecting several systems.

Usage of fallback procedures is allowed where needed.

INC000001702811

We have reports of login issues affecting several systems.

fallback procedurer is allowed where necessary for the Online systems as file transfer/S2S doesn't seem to be affected.

The issue is under investigation.

INC000001702382

We have reports regarding delays in responses and login issues.

It is being investigated.

Update 14:30: DMS Response time has stabilized since 13:03

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There has been Incident on DMS, Manifest and Import Classic since 15.08.

This has also affected Service status information, hence the late announcement.

It is now resolved.

If no response to declaration has been received after approx. 30 min., it must be resubmitted.

The use of Fallback procedure is therefore also no longer allowed.

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Wednesday July 9, 2025, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

Wednesday June 25, 2025, 2120

PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Update 17:20:  The announced end time is changed to 21:00.

DMS Import/DMS Export/DMS Forsendelse is cancelled from the PRD-servicewindow.

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PRD-servicewindow Wednesday June 25, 2025, 1800-2300

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-06-17: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

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Update at 19:30 - The servicewindow is extended until 21:00

PRD-servicewindow Saturday June 14, 2025, 1200-2000

Import

File access.

• Files sent to Import will be processed when the service window has passed.

Online access.

• The online systems for Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest/DMS Import/DMS Export

Due to the PRD-servicewindow, there may be periodic instability/unavailability on the connection between DMS Import/DMS Export and Manifes. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest can be affected by this. Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export are not affected.  

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PRD-servicewindow Sunday June 8, 2025, 0108

Done.

PRD-servicewindow

Delayed.

Expected end time Sunday June 8, 2025, 0100

PRD-servicewindow

Delayed.

Expected end time Saturday, June 7, 2025, 2359

PRD-servicewindow Friday June 6, 2025, 2100 – Saturday June 7, 2025, 2200

DMS Import/DMS Eksport/DMS Forsendelse
File access (S2S).

• Files sent to DMS Import/DMS Eksport/DMS Forsendelse will fail/be rejected during the service window.

Online access,

• The online system for DMS Import/DMS Eksport/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import

File access (S2S).

• Files sent to the Import will be processed when the service window has passed.

Online access.

• The online system for the Import will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest

File access (S2S).

• Files sent to Manifest will fail/be rejected during the service window.

Online access.

• The online system for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-05-19: God viden når testmiljøet til DMS Import åbner Toldstyrelsen.
• 2025-05-22: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Update 2025-06-02: Edit of starting time to 2100

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