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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Import
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, EU-systems, ICS, Import, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit, Other messagesOperational unstability30-10-2025 kl. 08:37

We are currently experiencing unstability on various systems. 

We are working on a solution. 

29-10-2025 12:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EU-systems, ICS, Import, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit, Other messagesOperational unstability30-10-2025 kl. 08:36

We are currently experiencing unstability on various systems. 

We are working on a solution. 

29-10-2025 12:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportDMS - Extended response times can occur14-10-2025 kl. 16:59

Currently experiencing extended response times across DMS.

We are working on a solution.

INC000001745298

14-10-2025 15:46:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifest, E-tax for businesses (NTSE)Failed login attempts14-10-2025 kl. 09:39

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

14-10-2025 09:36:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportIssues regarding gateway10-10-2025 kl. 15:04

We have reports regarding system to system integrations, includimng DMS.

The case is under investigation.

INC000001745423

10-10-2025 14:29:00

See all current service disruptions

Scheduled unavailability for DMS Import
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Saturday November 08, 202506-11-2025 kl. 14:11

Saturday November 8, 2025, 0800-2200

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

WO0000001499802

02-11-2025 13:23:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Sunday October 26, 2025 (DST -> ST)27-10-2025 kl. 06:52

PRD-servicewindow due to Daylight Saving Time adjustment to Standard Time Sunday October 26, 2025, 0245 (DST) – 0315 (ST).

Unavailability in all 1.5 hours.

Import/Manifest

File access:

  • Files sent to Import will be processed when the service window has passed.
  • Files sent to Manifest will fail/be rejected during the service window.

Online access:

  • The online systems for Import will be unavailable during the service window.
  • The online systems for Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

WO0000001492924

21-10-2025 16:01:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Saturday October 25th, 202525-10-2025 kl. 17:13

Saturday Oktober 25, 2025, 0800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

No general use of fallback procedure within the service window. The customs office can be contacted in special cases.

The Danish Customs Agency

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001487376

13-10-2025 18:31:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Wednesday October 22, 202522-10-2025 kl. 19:33

PRD-servicewindow Wednesday October 22, 2025, 1700-2000

Lookup in Taric not possible.

Extended response times may occur.

WO0000001490191

17-10-2025 14:44:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) October 29, 202521-10-2025 kl. 16:04

Wednesday October 29, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

  • S2S (file) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

The use of fallback procedure is allowed within the service window.

WO0000001492931

21-10-2025 16:04:00

See all scheduled unavailability

Service status overview for all customs systems
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow Saturday November 08, 202506-11-2025 kl. 14:1102-11-2025 13:23:00
Scheduled unavailabilityTFE (testsystems)TFE-Servicewindow AS4GW Thursday November 6, 202505-11-2025 kl. 15:4305-11-2025 15:43:00
Scheduled unavailabilityDMS eksport, EMCSDMS Export vs. EMCS Crosscheck Monday November 3, 202503-11-2025 kl. 09:5203-11-2025 09:52:00
ClosedManifestArrival notification fails/are rejected31-10-2025 kl. 11:2431-10-2025 08:34:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) October 29, 202521-10-2025 kl. 16:0421-10-2025 16:04:00

See the full overview