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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Import
ClosedDMS eksport, DMS ImportOperational unstability for DMS Export and Import02-01-2026 kl. 07:40

We are currently experiencing issues with DMS Export and Import that are affecting the processing time of declarations. 

Troubleshooting is in progress.

INC000001771630

15-12-2025 11:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestIssues with Manifest & DMS Online13-12-2025 kl. 19:00

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

INC000001771022

13-12-2025 10:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifest, E-tax for businesses (NTSE)Failed login attempts13-12-2025 kl. 18:59

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

14-10-2025 09:36:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestIssues with Manifest & DMS Online13-12-2025 kl. 18:59

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

The use of fallback procedure is hereby permitted to extent necesarry.

INC000001771022

13-12-2025 10:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesProblems with access online December 13, 202513-12-2025 kl. 18:58

Problems with access to online.

13-12-2025 13:59:00

See all current service disruptions

Scheduled unavailability for DMS Import
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) January 12, 202612-01-2026 kl. 11:22

Monday January 12, 2026, 0900-1600

PRD-servicewindow NemLog-In (MitID)

Online access:

  • Instability might occur.

WO0000001530317

12-01-2026 08:24:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)PRD-servicewindow NemLog-In (MitID) January 13, 202611-01-2026 kl. 10:30

Tuesday January 13, 2026, 0900-1600

PRD-servicewindow NemLog-In (MitID)

Online access.

  • Instability might occur.

WO0000001530200

11-01-2026 10:30:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportPRD-servicewindow Wednesday January 7, 202610-01-2026 kl. 19:57

PRD-servicewíndow Wednesday January 7, 2026, 1800-1815

Expended response time might occur.

WO0000001527758

06-01-2026 15:16:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) December 18, 202517-12-2025 kl. 22:05

Digitaliseringsstyrelsen has postpone the PRD-servicewindow on NemLog-In (MitID).

Thursday December 18, 2025, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001523196

17-12-2025 10:26:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesPRD-servicewindow Saturday December 13, 202513-12-2025 kl. 19:02

Cancelled

Saturday December 13, 2025, 2100-2359

PRD-servicewindow

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
  • Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001518245

08-12-2025 07:17:00

See all scheduled unavailability

Service status overview for all customs systems
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) January 12, 202612-01-2026 kl. 11:2212-01-2026 08:24:00
InformationEMCSEMCS phase 4.2 Thursday the 12th of February12-01-2026 kl. 09:4312-01-2026 09:43:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)PRD-servicewindow NemLog-In (MitID) January 13, 202611-01-2026 kl. 10:3011-01-2026 10:30:00
ClosedDMS eksportDMS eksport, Information - Temporary limitation to 300 goods08-01-2026 kl. 11:2315-12-2025 17:48:00
ClosedManifestDifficulties in Manifest21-12-2025 kl. 22:0714-12-2025 11:22:00

See the full overview