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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Import
ClosedDMS eksport, DMS ImportOperational unstability for DMS Export and Import02-01-2026 kl. 07:40

We are currently experiencing issues with DMS Export and Import that are affecting the processing time of declarations. 

Troubleshooting is in progress.

INC000001771630

15-12-2025 11:55:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestIssues with Manifest & DMS Online13-12-2025 kl. 19:00

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

INC000001771022

13-12-2025 10:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifest, E-tax for businesses (NTSE)Failed login attempts13-12-2025 kl. 18:59

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

14-10-2025 09:36:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestIssues with Manifest & DMS Online13-12-2025 kl. 18:59

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

The use of fallback procedure is hereby permitted to extent necesarry.

INC000001771022

13-12-2025 10:25:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesProblems with access online December 13, 202513-12-2025 kl. 18:58

Problems with access to online.

13-12-2025 13:59:00

See all current service disruptions

Scheduled unavailability for DMS Import
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Saturday January 31, 202621-01-2026 kl. 16:10

Saturday January 31, 2026, 0800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

The Danish Customs Agency

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001509304

21-01-2026 16:10:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)PRD-servicewindow NemLog-In (MitID) January 27, 202620-01-2026 kl. 17:27

Tuesday January 27, 2026, 0001-0300

PRD-servicewindow NemLog-In (MitID)

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

WO0000001534970

20-01-2026 17:27:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Saturday January 31, 202619-01-2026 kl. 18:40

Saturday January 31, 2026, 0800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

 

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

The Danish Customs Agency

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001534298

19-01-2026 18:40:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID)/Tillidstjenester January19-01-2026 kl. 18:35

Friday January 23, 2026, 0100-0400

PRD-servicewindow NemLog-In (MitID) and Tillidstjenester

Online access.

  • Periods of instability/unavailability will occur.

WO0000001534321

19-01-2026 18:35:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) January 12, 202612-01-2026 kl. 11:22

Monday January 12, 2026, 0900-1600

PRD-servicewindow NemLog-In (MitID)

Online access:

  • Instability might occur.

WO0000001530317

12-01-2026 08:24:00

See all scheduled unavailability

Service status overview for all customs systems
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Saturday January 31, 202621-01-2026 kl. 16:1021-01-2026 16:10:00
Scheduled unavailabilityTFE (testsystems)TFE-Servicewindow DMS and AS4GW Thursday January 22, 202621-01-2026 kl. 10:5521-01-2026 10:55:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)PRD-servicewindow NemLog-In (MitID) January 27, 202620-01-2026 kl. 17:2720-01-2026 17:27:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Saturday January 31, 202619-01-2026 kl. 18:4019-01-2026 18:40:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID)/Tillidstjenester January19-01-2026 kl. 18:3519-01-2026 18:35:00

See the full overview