There's currently issues regarding the use of DMS Online.

Both creating and searching for existing declarations are affected.

System-to-system is experiencing issues with sending and recieving messages.

Both issues are under investigation.

Currently experiencing technical difficulties on several customs IT-systems.

Case is being investigated.

The use of fallback procedure i permitted to extent necesarry.

Update 15:15 - Fallback procedure is no longer allowed.

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We are currently experiencing issues with nemlog-in. Which may cause the systems to be inaccessible. 

The issue is being investigated.

Update 04-02-2026 17:00: Fallback procedures are allowed when necessary.

Update 04-02-2026 20:40: The use of fallback procedure are no longer allowed.

An extensive network issue has affected customs systems.

The systems are starting become online again, but we expect extended response times and risk of new unavailbility exists.

The usage of fallback procedures is allowed.

Fallback procedure information on: Find nødprocedurer på toldst.dk.

Please follow the updates on Linkedin and driftsmeddelelser.

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We are currently experiencing issues with DMS Export and Import that are affecting the processing time of declarations. 

Troubleshooting is in progress.

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PRD-servicewindow Gateways Wednesday March 11, 2026, 1745-2200

Manifest, DMS Import, DMS Export and DMS Forsendelse

S2S (File) access will be unavailable.

Online access will be available

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Saturday March 7, 2026, 0800-2200

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

Update 18:00: This message will be closed as it is a duplicate of https://info.skat.dk/data.aspx?oid=2460777&x=read

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Saturday March 7, 2026, 0800-2200

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

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Saturday February 28, 2026, 0800-2000

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

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Thursday February 19, 2026, 0001-0400

PRD-servicewindow NemLog-In (MitID)

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.