Experiences with extended response times can occur.

Case is being investigated.

INC000001820579

We are currently experiencing issues with response times in DMS.

We are troubleshooting.

INC000001817038

We are currently experiencing issues with response times in DMS.

We are troubleshooting.

INC000001817038

Intermittent delays can experienced in responsetime.

The use of fallback procedures is allowed, if necessary.

Update 11:50 - the intermittent delays should be resolved, fallback procedure is no longer allowed.

INC000001814725

There are reports regarding login using MitID - please check detailed status on https://www.digitaliser.dk/driftsstatus

Update: Marked as resolved 13:56 

PRD-servicewindow Tuesday April 28, 2026, 1700-2200

Lookup in Taric not possible.

Extended response times may occur.

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Saturday April 18, 2026, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure (2026-03-13 Danish Customs Agency Newsletter – Ny kontaktindgang til Toldstyrelsen Toldstyrelsen).

2026-03-25 Danish Customs Agency Newsletter – DMS opdateres lørdag den 18. april 2026 Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

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PRD-servicewindow Monday April 13, 2026, 0001-0400

NemLog-In (MitID)

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.

Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

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PRD-servicewindow Gateways Wednesday April 15, 2026, 1815-1930

S2S (File) access will be unavailable.

Online access will be available

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Thursday April 16, 2026, 1100-1200

DMS Import/DMS Export/DMS Forsendelse

Instability shortly might occur.

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