In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for DMS Import

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesUnstable access MitID18-12-2024 kl. 15:26

We have received information about unstable access via MitID, see 

https://digitaliser.dk/

This can affect access to EU systems, ICS, ICS2 DMS and Manifest

INC000001623625

18-12-2024 15:19:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifestdifficulties accessing the systems18-12-2024 kl. 10:25

We are currently experiencing difficulties accessing the systems. 

The problem is being investigated.

INC000001623052

Update 10:25 18-12-2024:

The problem has been solved. It is now possible to access the systems as usual. 

18-12-2024 09:43:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestToldst.dk are unavailable10-12-2024 kl. 08:38

Toldst.dk websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online (Produktion): https://toldsystemet.toldst.dk/tp-web-ui/

DMS Online (TFE): https://tfe.toldsystemet.toldst.dk/tp-web-ui/

Manifest Online (Produktion): https://manifest.skat.dk/

INC000001620106

Update at 8.35: website is available

10-12-2024 07:40:00
PendingDMS eksport, DMS Forsendelse (NCTS), DMS ImportExtended response times in DMS09-12-2024 kl. 10:06

What is the issue?
There may be extended response times due to heavy load on the system.

Who is affected?
Users of DMS.

What are we doing to solve the issue?
A number of measures have been implemented so that the systems can handle several entries simultaneously, and so that the systems' overall capacity is increased. The measures are implemented continuously.

We will announce when we have a safe prognosis that the systems will function normally again.

Status på svartider i DMS | Toldstyrelsen

INC000001591440

Update 09/12 at 10:00: No change.

Update 04/12 at 10:30: No change.

Update 03/12 at 09:30: No change.

Update 02/12 at 11:30: No change.

Update 29/11 at 09:20: No change

Update 25/11 at 10:00: No change.

Update 22/11 at 18:30: No change.

Update 21/11 at 12:55: No change.

Update 20/11 at 10:30: No change.

Update 18/11 at 09:00: No change.

Update 16/11 at 10:05: No change.

Update 15/11 at 09:15: No change.

Update 14/11 at 09:15: No change.

Update 13/11 at 11:40: No change.

Update 12/11 at 09:45: No change.

Update 11/11 at 10:30: No change.

Update 10/11 at 11:45: No change.

Update 08/11 at 13:05: No change.

Update 07/11 at 10:30: No change.

Update 06/11 at 09:00: No change.

Update 04/11 at 14:25: No change.

Update 03/11 at 12:25: No change.

Update 01/11 at 14:15: No change.

Update 30/10 at 08:05: No change.

Update 29/10 at 09:05: No change.

Update 28/10 at 13:19: No change.

Update 27/10 at 12:59: No change.

Update 25/10 at 13:10: No change

Update 24/10 at 13:10: No change

Update 23/10 at 08:25: No change

Update 22/10 at 15:20: No change

Update 17/10 at 16:40: No change

Update 11/10 at 14:10: No change.

Update 09/10 at 15:25: Issue regarding response time in DMS
14-11-2024 17:09:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS ImportQue on AS4 gateway07-12-2024 kl. 11:49

Due to technical difficulties the AS4 gateway was rebooted.

The issue is fixed, but there is currently a que that needs to be processed, so longer response times can occur.

INC000001618187

06-12-2024 09:07:00

See all current service disruptions

Scheduled unavailability for DMS Import

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS 17-12-202418-12-2024 kl. 01:21

Wednesday December 18, 2024, 0121

Done.

Tuesday December 17, 2024, 2254

Delayed undtil 0230 approx.

PRD-servicewindow Tuesday December 17, 2024, 1700-2359

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

WO0000001341499

15-12-2024 10:49:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestPRD-servicewindow Gateways 18-12-202415-12-2024 kl. 11:02

PRD-servicewindow Gateways Wednesday December 18th, 2024, 18:15-20:00

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access for Import will be available.

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

PRD-servicewindow Gateways Wednesday December 18, 2024, 18:15-19:30

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001341607

15-12-2024 11:02:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Wednesday December 4, 202404-12-2024 kl. 20:44

Wednesday December 4, 2024, 2044

Done.

Wednesday December 4, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

  • Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

  • The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window.

WO0000001333756

02-12-2024 17:35:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestPRD-servicewindow Gateways Wednesday November 20, 202427-11-2024 kl. 07:27

PRD-servicewindow Gateways Wednesday November 20, 2024, 1815-2030

Import

File access:

  • File access to Import will be available.

Online access:

  • Online access for Import will be available.

 

ICS/Manifest

File access:

  • File access to ICS and Manifest will be unavailable.

Online access:

  • Online access for Import Control System (ICS) and Manifest will be available.

PRD-servicewindow Gateways Wednesday November 20, 2024, 1815-1930

DMS Import/DMS Export/DMS Forsendelse

File access:

  • File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

  • Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001320328

15-11-2024 12:59:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, ManifestPRD-servicevindue Gateways tirsdag 26. november 202426-11-2024 kl. 09:31

Tuesday November 26, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001326435

25-11-2024 15:44:00

See all scheduled unavailability

Service status overview for all customs systems

PendingTFE (testsystems)EU test systems, ICS220-12-2024 kl. 14:4020-12-2024 14:40:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifestdifficulties accessing the systems18-12-2024 kl. 10:2518-12-2024 09:43:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS 17-12-202418-12-2024 kl. 01:2115-12-2024 10:49:00
ClosedICS2, ManifestIssues with processing ENS17-12-2024 kl. 15:1616-12-2024 20:14:00
ClosedEU-systems, ICS2EU has reported unscheduled unavailability17-12-2024 kl. 13:0817-12-2024 10:30:00

See the full overview