We are currently experiencing issues with DMS Export and Import that are affecting the processing time of declarations. 

Troubleshooting is in progress.

INC000001771630

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

INC000001771022

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

Currently experiencing issues with Manifest and DMS Online.

Case is being investigated.

The use of fallback procedure is hereby permitted to extent necesarry.

INC000001771022

Problems with access to online.

Digitaliseringsstyrelsen has postpone the PRD-servicewindow on NemLog-In (MitID).

Thursday December 18, 2025, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

• File (S2S) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001523196

Cancelled

Saturday December 13, 2025, 2100-2359

PRD-servicewindow

File (S2S) access:

• File (S2S) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
• Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001518245

Tuesday December 9, 2025, 0001-0600

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

• File (S2S) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

PRD-servicewindow Thursday December 11, 2025, 1900-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

Preparation for Post Transition Export Monday December 15, 2025, 0100.

• 2025-11-26 TOLDST Nyhedsbrev 15. december bortfalder overgangsregler i DMS Eksport Toldstyrelsen.
• 2025-12-04 TOLDST Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen (Overgangsregler bortfalder i DMS Eksport 15. december 2025).

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Import will be able to handle standard declarations, but not standard customs clearance of goods placed temporarily in a bonded warehouse.

Saturday November 29, 2025, 0800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

The Danish Customs Agency

• 2025-10-30: Opdatering af DMS lørdag den 29. november 2025 Toldstyrelsen.
• 2025-10-30: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001511420