In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.
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Current service disruptions for TFE (test systems)
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| Closed | TFE (testsystems) | EU test systems, ICS2 | 03-01-2025 kl. 11:50 | EU has announced unscheduled unavailability for several test-systems (CONF).
This affects ICS2 STI-STP and TAPAS.
INC000001624589 | 20-12-2024 14:40:00 |
| Closed | TFE (testsystems) | TFE-servicewindow Import/Export Tuesday September 3, 2024 | 04-09-2024 kl. 13:53 | TFE-servicewindow Tuesday September 3, 2024, 1200-1300
Import/Export
File access will be unavailable during the service window.
Online access will be unavailable during the service window.
After the Service Window the Online Client for Import/Export on TFE will be updated automatically.
Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.
See above contact information if you use Citrix.
WO0000001273256 | 03-09-2024 07:23:00 |
| Closed | TFE (testsystems) | Operational disturbances on file transfer DMS TFE | 04-07-2024 kl. 08:03 | There are currently problems with file transfer for DMS import, DMS export and DMS shipping TFE.
We troubleshoot.
The online part is not affected.
INC000001559964 | 03-07-2024 12:04:00 |
| Closed | TFE (testsystems) | Issues with DMS TFE systems | 01-07-2024 kl. 13:13 | Declarations is failing shortly after submission on DMS TFE environment. The cause has been identified and a solution is being worked on as soon as possible.
INC000001558063
Update at 13:10- issue resolved. -The entries affected by this problem must be resubmitted. | 28-06-2024 14:24:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, ICS, Import, Manifest, TFE (testsystems), Transit | Operational issues on customs systems | 23-05-2024 kl. 11:33 | There has been internal operational issues last night.
We are aware of the issue and it is being investigated.
Its currently only affecting file transfer.
Fall back procedure is allowed where necessary. Do note that Online is not affected. | 23-05-2024 08:32:00 |
See all current service disruptions
Scheduled unavailability for TFE (test systems)
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| Closed | TFE (testsystems) | TFE/TEST-servicewindow Gateways Wednesday January 8, 2025 | 10-01-2025 kl. 13:02 | TFE/TEST-servicewindow Gateways Wednesday January 8, 2025, 1830-2030
Import
File access.
- File access to Import will be available.
Online access.
- Online access for Import will be available.
ICS/Manifest
File access.
WO0000001347300
- File access to ICS and Manifest will be unavailable.
Online access.
- Online access for Import Control System (ICS) and Manifest will be available.
DMS Import/DMS Export/DMS Forsendelse
File access.
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access.
- Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
| 06-01-2025 09:50:00 |
| Closed | TFE (testsystems) | TFE-servicewindow DMS Wednesday Januar 8, 2024 | 09-01-2025 kl. 09:50 | TFE-servicewindow Wednesday Januar 8, 2025, 1000-1200
DMS Import/DMS Export/DMS Forsendelse
File access will be unavailable during the service window.
Online access will be unavailable during the service window.
TFE AS4GW is closed during the service window.
WO0000001350300 | 08-01-2025 10:12:00 |
| Scheduled unavailability | TFE (testsystems) | TFE-servicewindow Import Tuesday 07-01-2025 | 09-01-2025 kl. 07:57 | TFE-servicewindow Tuesday January 7, 2025, 08:00-14:45
Import
File access will be unavailable during the service window.
Online access will be unavailable during the service window.
WO0000001348478 | 06-01-2025 13:12:00 |
| Closed | TFE (testsystems) | TFE-servicewindow DMS Monday 16-12-2024 | 23-12-2024 kl. 09:04 | TFE-servicewindow Monday December 16, 2024, 1000-1200
DMS Import/DMS Export/DMS Forsendelse
File access will be unavailable during the service window.
Online access will be unavailable during the service window.
TFE AS4GW is closed during the service window.
WO0000001341479 | 13-12-2024 17:53:00 |
| Closed | TFE (testsystems) | Service window TFE gateways 2024 11-12-2024 | 12-12-2024 kl. 07:02 | A service window on TFE, test environment gateways, AS4 and FTPS will be performed from 18:30 - 20:00 | 11-12-2024 16:02:00 |
See all scheduled unavailability
Service status overview for all customs systems
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| Scheduled unavailability | DMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, Manifest | PRD-servicewindow DMS Saturday January 18, 2025 | 13-01-2025 kl. 11:00 | 13-01-2025 11:00:00 |
| Closed | DMS eksport, DMS Import, ICS, Import, Manifest | PRD-servicewindow Saturday January 11, 2025, 1515-2145 | 11-01-2025 kl. 23:48 | 08-01-2025 16:26:00 |
| Closed | EU-systems | POUS Login | 11-01-2025 kl. 14:18 | 10-01-2025 18:32:00 |
| Scheduled unavailability | DMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, Import, Manifest | PRD-servicewindow Wednesday 15-01-2025 | 10-01-2025 kl. 13:53 | 10-01-2025 13:53:00 |
| Scheduled unavailability | EMCS | EMCS service window 15-01-2025 | 09-01-2025 kl. 19:29 | 09-01-2025 19:29:00 |
See the full overview