In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.
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Current service disruptions for TFE (test systems)
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| Closed | TFE (testsystems) | TFE-servicewindow Import/Export Tuesday September 3, 2024 | 04-09-2024 kl. 13:53 | TFE-servicewindow Tuesday September 3, 2024, 1200-1300
Import/Export
File access will be unavailable during the service window.
Online access will be unavailable during the service window.
After the Service Window the Online Client for Import/Export on TFE will be updated automatically.
Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.
See above contact information if you use Citrix.
WO0000001273256 | 03-09-2024 07:23:00 |
| Closed | TFE (testsystems) | Operational disturbances on file transfer DMS TFE | 04-07-2024 kl. 08:03 | There are currently problems with file transfer for DMS import, DMS export and DMS shipping TFE.
We troubleshoot.
The online part is not affected.
INC000001559964 | 03-07-2024 12:04:00 |
| Closed | TFE (testsystems) | Issues with DMS TFE systems | 01-07-2024 kl. 13:13 | Declarations is failing shortly after submission on DMS TFE environment. The cause has been identified and a solution is being worked on as soon as possible.
INC000001558063
Update at 13:10- issue resolved. -The entries affected by this problem must be resubmitted. | 28-06-2024 14:24:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, ICS, Import, Manifest, TFE (testsystems), Transit | Operational issues on customs systems | 23-05-2024 kl. 11:33 | There has been internal operational issues last night.
We are aware of the issue and it is being investigated.
Its currently only affecting file transfer.
Fall back procedure is allowed where necessary. Do note that Online is not affected. | 23-05-2024 08:32:00 |
| Closed | TFE (testsystems) | DMS TFE (test) Eksport B and C declarations blocked | 15-05-2024 kl. 11:52 | Due to errors in xsd's B and C export declarations are blocked.
The issue is under investigation.
INC000001536269 | 10-05-2024 11:24:00 |
See all current service disruptions
Scheduled unavailability for TFE (test systems)
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| Closed | TFE (testsystems) | DMS TFE-servicewindow Wednesday August 28, 2024 | 06-10-2024 kl. 10:56 | TFE-servicewindow Wednesday August 28, 2024, 0800-1600
DMS Import/DMS Export/DMS Forsendelse
File access will be unavailable during the service window.
Online access will be unavailable during the service window.
TFE AS4GW is closed during the service window.
PRD = Saturday September 7, 2024
Link to content = Planlagte og gennemførte opdateringer i DMS Toldstyrelsen | 23-08-2024 07:24:00 |
| Closed | TFE (testsystems) | TFE-Servicewindow DMS Tuesday Maj 7, 2024 | 06-10-2024 kl. 10:55 | TEST/TFE-servicewindow Tuesday May 7, 2024, 0800-1800
DMS Import/DMS Export/DMS Forsendelse
Unavailability – file and online – will occur during the period.
Please note, that files on TFE AS4GW might fail due to the unavailability.
WO0000001216291 | 05-05-2024 10:04:00 |
| Closed | TFE (testsystems) | TFE-servicewindow DMS Tuesday September 9, 2024 | 06-10-2024 kl. 10:53 | TFE-servicewindow Tuesday September 9, 2024, 1600-2100
DMS Import/DMS Export/DMS Forsendelse
Instability/extended response times might be experienced. Unavailability may occur. | 08-09-2024 10:04:00 |
| Closed | TFE (testsystems) | TFE-servicewindow Import Wednesday September 11, 2024 | 06-10-2024 kl. 10:52 | TFE-servicewindow Wednesday September 11, 2024, 0900-1700
Import
File access will be unavailable during the service window.
Online access will be unavailable during the service window | 10-09-2024 14:36:00 |
| Closed | TFE (testsystems) | TFE/TEST-servicewindow Gateways Wednesday August 14, 2024 | 27-08-2024 kl. 07:35 | TFE/TEST-servicewindow Gateways Wednesday August 14, 2024, 1830-2130
Import
File access:
- File access to Import will be available.
Online access:
- Online access for Import will be available.
ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.
DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export/DMS Forsendelse will be available.
WO0000001261476 | 10-08-2024 09:46:00 |
See all scheduled unavailability
Service status overview for all customs systems
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| Scheduled unavailability | EU-systems, ICS2, Other messages | Service window EU-systems, 18-20th Oct. 2024 | 17-10-2024 kl. 19:35 | 04-10-2024 12:22:00 |
| Pending | DMS Import | DMS Delays / response times | 17-10-2024 kl. 16:41 | 03-10-2024 15:26:00 |
| Pending | DMS eksport, DMS Forsendelse (NCTS) | DMS Delays / response times | 17-10-2024 kl. 16:40 | 01-10-2024 13:49:00 |
| Pending | DMS eksport | Problem with Polish custom offices | 17-10-2024 kl. 10:11 | 17-10-2024 10:11:00 |
| Scheduled unavailability | DMS eksport, DMS Forsendelse (NCTS) | EU PRD-servicewindow Gateways Thursday October 17, 2024 | 14-10-2024 kl. 09:50 | 14-10-2024 09:50:00 |
See the full overview