We have reports regarding delayed responses, the issue is under investigation.

INC000001736437

There are technical problems with the public NemLog-In solution, which may result in you not being able to log in to e-Boks with MitID. The error has been reported to the Danish Agency for Digitalisation and we are awaiting their correction.

Normal opreations has been restored: https://digitaliser.dk/driftsstatus

Update 15:57 - The issue should be solved.

There may be technical problems with the public NemLog-In solution, which may result in the inability to log in to NemLog-In solutions (Manifest, DMS, etc.)

The Danish Digital Agency is working on it.

We have reports of login issues affecting several systems.

Usage of fallback procedures is allowed where needed.

INC000001702811

We have reports of login issues affecting several systems.

fallback procedurer is allowed where necessary for the Online systems as file transfer/S2S doesn't seem to be affected.

The issue is under investigation.

INC000001702382

Saturday September 27, 2025, 08.00-23:59

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

The Danish Customs Agency

• 2025-09-09: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001471632

Saturday September 20, 2025, 2100-2359

PRD-servicewindow

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
• Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

The use of fallback procedure is allowed within the service window.

WO0000001470327

TFE/TEST-servicewindow Gateways Wednesday September 10, 2025, 1815-1930

Manifest

S2S (file) access.

• File access to Manifest will be unavailable.

Online access.

• Online access for Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

S2S (file) access.

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access.

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

Monday August 25, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

Friday August 22, 2025, 00.01-04.00

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

https://digitaliser.dk/nemlog-in/nyt-fra-nemlog-in-og-mitid-erhverv/2025/servicevindue-nemlog-in

WO0000001457905