There are reports regarding login using MitID - please check detailed status on https://www.digitaliser.dk/driftsstatus

Update: Marked as resolved 13:56 

Currently experiencing technical difficulties on several customs IT-systems.

Case is being investigated.

The use of fallback procedure i permitted to extent necesarry.

Update 15:15 - Fallback procedure is no longer allowed.

INC000001791227

We are currently experiencing issues with nemlog-in. Which may cause the systems to be inaccessible. 

The issue is being investigated.

Update 04-02-2026 17:00: Fallback procedures are allowed when necessary.

Update 04-02-2026 20:40: The use of fallback procedure are no longer allowed.

An extensive network issue has affected customs systems.

The systems are starting become online again, but we expect extended response times and risk of new unavailbility exists.

The usage of fallback procedures is allowed.

Fallback procedure information on: Find nødprocedurer på toldst.dk.

Please follow the updates on Linkedin and driftsmeddelelser.

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Currently experiencing difficulties with FA and status 12 with Arrival Dekl. & Departure Dekl.

Case is being investigated.

INC000001771028

The use of fallback procedure i hereby permitted in extent necesarry.

Saturday April 18, 2026, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure (2026-03-13 Danish Customs Agency Newsletter – Ny kontaktindgang til Toldstyrelsen Toldstyrelsen).

2026-03-25 Danish Customs Agency Newsletter – DMS opdateres lørdag den 18. april 2026 Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

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PRD-servicewindow Gateways Wednesday April 15, 2026, 1815-1930

S2S (File) access will be unavailable.

Online access will be available

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PRD-servicewindow Monday April 13, 2026, 0001-0400

NemLog-In (MitID)

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.

Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

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PRD-servicewindow Wednesday March 25, 2026, 1600-1900

Manifest

Extended response times may occur.

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Saturday March 21, 2026, 0800-2000

DMS Import/DMS Export/DMS Forsendelse

2026-03-16 TOLDST Nyhedsbrev – DMS opdateres lørdag den 21. marts 2026 Toldstyrelsen.

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

2026-03-13 Told Nyhedsbrev – Ny kontaktindgang til Toldstyrelsen Toldstyrelsen

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001561506