Currently experiencing unstability on NemLog-in logins.

Digitaliseringsstyrelsen is having unstability on their systems.

They are working on a solution.

We are currently experiencing issues with arrival notifications failing/getting rejected with Unknown error.

We are working on a solution.

Fallback procedure is allowed where necessary on arrival declarations where arrival notifications fails/are rejected with this error.

We are currently experiencing unstability on various systems. 

We are working on a solution. 

We are currently experiencing unstability on various systems. 

We are working on a solution. 

Currently experiencing login issues on multiple custom applications.

Case is being investigated.

Fallback procedure is allowed in extent necessary.

INC000001746260

Update 09:39 - Systems are up and running, fallback procedure is no longer allowed.

Saturday November 29, 2025, 0800-2359

DMS Import/DMS Export/DMS Forsendelse

File access (S2S).

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access.

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

The Danish Customs Agency

• 2025-10-30: Opdatering af DMS lørdag den 29. november 2025 Toldstyrelsen.
• 2025-10-30: Find planlagte og gennemførte opdateringer i DMS Toldstyrelsen.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to register actual time of arrival during the service window.

WO0000001511420

TFE/PRD-servicewindow Wednesday November 26, 2025, 1800-2200

Manifest

Instability shortly may occur.

WO0000001513326

Message

Friday November 21, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001506071

Sunday November 23, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001510387

PRD-servicewindow Gateways Tuesday November 25, 2025, 0545-0730

File access will be unavailable.

• Affected entries need to be resubmitted after the service window.

Online access will be available

WO0000001510390