In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for Manifest

ClosedManifestManifest26-08-2024 kl. 07:13

Reports of issues with the Manifest system.

The issue is under investigation, use of fallback procedures is allowed.

INC000001576211

25-08-2024 10:38:00
ClosedManifestManifest systemet08-08-2024 kl. 09:10

We have received reports regarding Manifest.

The issue is under investigation.

INC000001569690

06-08-2024 09:00:00
ClosedManifestManifest currently unavailable29-07-2024 kl. 09:32

A solution is being worked on asap.

Update 8:40: Use of fallback procedures is allowed

Update 9:30: The issue is now resolved, use of fallback procedure no longer permitted

INC000001567411

29-07-2024 08:37:00
ClosedImport, Manifest, TransitIssues with FTPS on Classic-systems28-06-2024 kl. 08:47

There is currently issues with the FTPS/File transfer for the classic-systems Import Classic, NCTS Classic and possible Manifest.

We are currently working on resolving the issue and fall back procedure is allowed if necessarry.

INC000001557644

28-06-2024 08:21:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Problems with nem-login29-05-2024 kl. 12:48

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

29-05-2024 09:30:00

See all current service disruptions

Scheduled unavailability for Manifest

ClosedDMS eksport, DMS Import, ManifestPRD-servicewindow October 9, 202417-10-2024 kl. 18:32

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

06-10-2024 13:52:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestPRD-servicewindow October 9, 202417-10-2024 kl. 18:30

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

06-10-2024 15:03:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestPRD-servicewindow October 16, 202417-10-2024 kl. 08:16

PRD-servicewindow Wednesday October 16, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001296198

14-10-2024 09:26:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestPRD-servicewindow Gateways Wednesday October 16, 202417-10-2024 kl. 08:16

PRD-servicewindow Gateways Wednesday October 16, 2024, 1815-1930

Import
File access:
- File access to Import will be available.
Online access:
- Online access for Import will be available.

ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export

WO0000001296228

14-10-2024 09:35:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS, ManifestPRD-servicewindow DMS Monday October 14, 202415-10-2024 kl. 08:01

Monday October 14, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse
File access:
- Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
- The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.
The use of fallback procedure is allowed within the service window.

Manifest
Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import
Please refer to a Customs Office, if you need to release goods arriving during the service window,

Sorry for the late warning.

WO0000001296290

14-10-2024 10:57:00

See all scheduled unavailability

Service status overview for all customs systems

Scheduled unavailabilityEU-systems, ICS2, Other messagesService window EU-systems, 18-20th Oct. 202417-10-2024 kl. 19:3504-10-2024 12:22:00
PendingDMS ImportDMS Delays / response times17-10-2024 kl. 16:4103-10-2024 15:26:00
PendingDMS eksport, DMS Forsendelse (NCTS)DMS Delays / response times17-10-2024 kl. 16:4001-10-2024 13:49:00
PendingDMS eksportProblem with Polish custom offices17-10-2024 kl. 10:1117-10-2024 10:11:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS)EU PRD-servicewindow Gateways Thursday October 17, 202414-10-2024 kl. 09:5014-10-2024 09:50:00

See the full overview