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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for ICS2
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesProblems with access online December 13, 202513-12-2025 kl. 18:58

Problems with access to online.

13-12-2025 13:59:00
ClosedICS2ICS2 Unavailability22-07-2025 kl. 12:59

EU has informed of unscheduled unavailability of ICS2-STP, starting 10.50

Update, EU has 12.13 updated that the unscheduled unavailability has passed.

WO0000001446124

22-07-2025 11:18:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS2, ImportTechnical difficulties in DMS/Classic import08-07-2025 kl. 08:54

Update 08:50 - Fallback procedure is no longer allowed, we are working on a solution for the affected declarations.

Technical difficulties is currently being experienced on multiple systems (release of declarations)

Fallback procedure can be used to necessary extent.

Currently being investigated.

INC000001710587
08-07-2025 07:29:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Login issues17-06-2025 kl. 14:14

We have reports of login issues affecting several systems.

Usage of fallback procedures is allowed where needed.

INC000001702811

17-06-2025 07:45:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Login issues16-06-2025 kl. 21:51

We have reports of login issues affecting several systems.

fallback procedurer is allowed where necessary for the Online systems as file transfer/S2S doesn't seem to be affected.

The issue is under investigation.

INC000001702382

16-06-2025 15:40:00

See all current service disruptions

Scheduled unavailability for ICS2
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesPRD-servicewindow Saturday February 14, 202615-02-2026 kl. 03:09

Saturday February 14, 2026, 2100-2359

PRD-servicewindow

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
  • Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001543825

09-02-2026 11:00:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) February 19, 202614-02-2026 kl. 18:29

Thursday February 19, 2026, 0001-0400

PRD-servicewindow NemLog-In (MitID)

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
14-02-2026 18:29:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) February 11, 202611-02-2026 kl. 23:07

Wednesday February 11, 2026, 0001-0400

PRD-servicewindow NemLog-In (MitID)

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

WO0000001543589

09-02-2026 08:48:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)PRD-servicewindow NemLog-In (MitID) January 13, 202605-02-2026 kl. 20:33

Tuesday January 13, 2026, 0900-1600

PRD-servicewindow NemLog-In (MitID)

Online access.

  • Instability might occur.

WO0000001530200

11-01-2026 10:30:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID)/Tillidstjenester January05-02-2026 kl. 20:32

Friday January 23, 2026, 0100-0400

PRD-servicewindow NemLog-In (MitID) and Tillidstjenester

Online access.

  • Periods of instability/unavailability will occur.

WO0000001534321

19-01-2026 18:35:00

See all scheduled unavailability

Service status overview for all customs systems
Scheduled unavailabilityEMCSEMCS Planned unavailability Wednesday 18th of February 202616-02-2026 kl. 11:4216-02-2026 11:42:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesPRD-servicewindow Saturday February 14, 202615-02-2026 kl. 03:0909-02-2026 11:00:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS Saturday February 14, 202614-02-2026 kl. 18:1503-02-2026 14:45:00
ClosedDMS eksport, DMS ImportDMS Import/DMS Eksport and CERTEX-certificate14-02-2026 kl. 18:1014-02-2026 16:28:00
ClosedTFE (testsystems)TFE/TEST-servicewindow Gateways Friday February 13, 202613-02-2026 kl. 10:2010-02-2026 18:36:00

See the full overview