In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.
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Current service disruptions for ICS2
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| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messages | Unstable access MitID | 18-12-2024 kl. 15:26 | We have received information about unstable access via MitID, see
https://digitaliser.dk/
This can affect access to EU systems, ICS, ICS2 DMS and Manifest
INC000001623625 | 18-12-2024 15:19:00 |
| Closed | ICS2, Manifest | Issues with processing ENS | 17-12-2024 kl. 15:16 | Update 17/12 at 15:00: Issue has been resolved but longer responsetimes can be expected.
Declarations and notifications sent in after 18:30 may be affected.
Fallback procedure is allowed if necessary for the affected declarations.
INC000001622615 | 16-12-2024 20:14:00 |
| Closed | EU-systems, ICS2 | EU has reported unscheduled unavailability | 17-12-2024 kl. 13:08 | EU has reported unscheduled unavailability on the login to the trader portal and connected modules.
The use of fallback procedures is allowed.
Update 13:05: EU has announced that the services are running again. Usage of fallback procedures no longer active.
INC000001622787 | 17-12-2024 10:30:00 |
| Closed | ICS2 | Technical difficulties with ICS2 | 01-12-2024 kl. 22:44 | Technical difficulties is being experienced in ICS2.
INC000001615949 | 01-12-2024 21:49:00 |
| Closed | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE) | Instability on MIT ID | 29-11-2024 kl. 09:30 | There are reports of instability on MIT-ID, which affects login to various customs systems.
Status can be followed on digitaliser.dk: digitaliser.dk - Driftstatus for MitID
INC000001615573
Update at 09:13: Digitaliser reportes that the issue with MitID has been solved and is working again. | 29-11-2024 08:52:00 |
See all current service disruptions
Scheduled unavailability for ICS2
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| Scheduled unavailability | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE) | Service window NemLog-In (MitID), 16-01-2025 | 15-01-2025 kl. 10:45 | Service window on NemLog-in starts at 00:01 until 03:00 on Thursday 16 january 2025
All NemLog-in service will be unavailable within the servicewindow.
File access
File is not affected.
Online access
Sign in to ICS and Manifest will not be possible.
Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
The use of fallback procedure is allowed within the service window.
WO0000001354355 | 15-01-2025 10:45:00 |
| Closed | EU-systems, ICS2 | Service window EU systems 30-12-2024 | 02-01-2025 kl. 08:13 | EU has announced a planned update monday 30th december 19:30 until 21:30
Several systems are affected, including the traderportal and ICS2
WO0000001345877 | 30-12-2024 13:09:00 |
| Closed | ICS2 | Service window ICS2 STI-STP 12-12-2024 | 13-12-2024 kl. 17:55 | EU has announced scheduled update for ICS2 12-12-2024 regarding a systems update.
Online access for STI-STP will not be available from 10:00 until 10:30
WO0000001338383 | 10-12-2024 15:18:00 |
| Closed | EU-systems, ICS2 | EU service window login 11-12-2024 | 12-12-2024 kl. 07:01 | EU has announced a service window on UUM&DS which may result in brief stability issues on logins using "WAYF" Where Are You From form and certificate based filetransfer.
The service window is from 19:00 until 24:00
WO0000001339133 | 11-12-2024 18:41:00 |
| Closed | EU-systems, ICS2, TFE (testsystems) | Service window EU-systems, 20-24th Nov. 2024 | 27-11-2024 kl. 07:27 | EU has announced a service window affecting several systems in the period Friday 20-10-2024 at 20:00 until Sunday 24-10-2024 at 23:59. Both Production and conformance systems are affected by the service window.
During the service window all affected applications will experience periods of unavailability.
Affected applications:
CBAM
CLASS
TP Traderportal
EBTI
REX
eAEO-STP
INF-STP
PoUS STP
ICS2
WO0000001320066 | 15-11-2024 16:10:00 |
See all scheduled unavailability
Service status overview for all customs systems
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| Scheduled unavailability | DMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE) | Service window NemLog-In (MitID), 16-01-2025 | 15-01-2025 kl. 10:45 | 15-01-2025 10:45:00 |
| Information | DMS Import, Import | problems with receiving mail-reminder for an importspec. | 15-01-2025 kl. 10:26 | 15-01-2025 10:26:00 |
| Scheduled unavailability | DMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, Manifest | PRD-servicewindow DMS Saturday January 18, 2025 | 13-01-2025 kl. 11:00 | 13-01-2025 11:00:00 |
| Closed | DMS eksport, DMS Import, ICS, Import, Manifest | PRD-servicewindow Saturday January 11, 2025, 1515-2145 | 11-01-2025 kl. 23:48 | 08-01-2025 16:26:00 |
| Closed | EU-systems | POUS Login | 11-01-2025 kl. 14:18 | 10-01-2025 18:32:00 |
See the full overview