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In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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Current service disruptions for ICS2
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesProblems with access online December 13, 202513-12-2025 kl. 18:58

Problems with access to online.

13-12-2025 13:59:00
ClosedICS2ICS2 Unavailability22-07-2025 kl. 12:59

EU has informed of unscheduled unavailability of ICS2-STP, starting 10.50

Update, EU has 12.13 updated that the unscheduled unavailability has passed.

WO0000001446124

22-07-2025 11:18:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, ICS2, ImportTechnical difficulties in DMS/Classic import08-07-2025 kl. 08:54

Update 08:50 - Fallback procedure is no longer allowed, we are working on a solution for the affected declarations.

Technical difficulties is currently being experienced on multiple systems (release of declarations)

Fallback procedure can be used to necessary extent.

Currently being investigated.

INC000001710587
08-07-2025 07:29:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Login issues17-06-2025 kl. 14:14

We have reports of login issues affecting several systems.

Usage of fallback procedures is allowed where needed.

INC000001702811

17-06-2025 07:45:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Login issues16-06-2025 kl. 21:51

We have reports of login issues affecting several systems.

fallback procedurer is allowed where necessary for the Online systems as file transfer/S2S doesn't seem to be affected.

The issue is under investigation.

INC000001702382

16-06-2025 15:40:00

See all current service disruptions

Scheduled unavailability for ICS2
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)PRD-servicewindow NemLog-In (MitID) January 13, 202611-01-2026 kl. 10:30

Tuesday January 13, 2026, 0900-1600

PRD-servicewindow NemLog-In (MitID)

Online access.

  • Instability might occur.

WO0000001530200

11-01-2026 10:30:00
ClosedEU-systems, ICS2, Other messagesPRD-servicewindow UUM&DS Tuesday January 6, 202610-01-2026 kl. 19:56

PRD-servicewíndow UUM&DS Tuesday January 6, 2026, 1000-1030

Shortly instability/unavailability may occur in relation to the following EU systems.

  • ICS2.
  • EUCTP.
  • IPEP.
  • CBAM.
  • Toldbevillingssystemet.

WO0000001526722

05-01-2026 14:45:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) December 18, 202517-12-2025 kl. 22:05

Digitaliseringsstyrelsen has postpone the PRD-servicewindow on NemLog-In (MitID).

Thursday December 18, 2025, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001523196

17-12-2025 10:26:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesPRD-servicewindow Saturday December 13, 202513-12-2025 kl. 19:02

Cancelled

Saturday December 13, 2025, 2100-2359

PRD-servicewindow

File (S2S) access:

  • File (S2S) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
  • Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001518245

08-12-2025 07:17:00
ClosedEU-systems, ICS2, Other messagesPRD-servicewindow UUM&DS December 3, 202511-12-2025 kl. 22:44

PRD-servicewíndow UUM&DS Wednesday December 3, 2025, 2200-2230

Shortly instability/unavailability may occur in relation to the following EU systems.

  • ICS2.
  • EUCTP.
  • IPEP.
  • CBAM.
  • Toldbevillingssystemet.
03-12-2025 17:02:00

See all scheduled unavailability

Service status overview for all customs systems
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)PRD-servicewindow NemLog-In (MitID) January 13, 202611-01-2026 kl. 10:3011-01-2026 10:30:00
ClosedDMS eksportDMS eksport, Information - Temporary limitation to 300 goods08-01-2026 kl. 11:2315-12-2025 17:48:00
ClosedManifestDifficulties in Manifest21-12-2025 kl. 22:0714-12-2025 11:22:00
ClosedDMS eksportDecalarations with 0 kolli on goods items rejected16-12-2025 kl. 20:0016-12-2025 12:34:00
ClosedDMS eksport, DMS Forsendelse (NCTS)PRD-servicewindow Tuesday December 16, 202516-12-2025 kl. 19:5915-12-2025 14:11:00

See the full overview