In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

Get service status information in your inbox (RSS)

See a specific customs system

Current service disruptions for EU-systems

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EMCS, EU-systems, ICS, Import, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit, Other messagesOperational unstability30-10-2025 kl. 08:37

We are currently experiencing unstability on various systems. 

We are working on a solution. 

29-10-2025 12:37:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Export, EU-systems, ICS, Import, Manifest, E-tax for businesses (NTSE), TFE (testsystems), Transit, Other messagesOperational unstability30-10-2025 kl. 08:36

We are currently experiencing unstability on various systems. 

We are working on a solution. 

29-10-2025 12:37:00
ClosedEU-systemsPOUS/Traderportal unavailable03-10-2025 kl. 12:39

Login issues may occur upon log in to POUS/Traderportal

Case is being investigated.

03-10-2025 09:50:00
ClosedEU-systemsPoUS unavailability18-09-2025 kl. 14:38

We have reports regarding PoUS, the issue is under investigation.

18-09-2025 13:21:00
PendingEU-systemsPeriodic performance issues with PoUS29-08-2025 kl. 17:20

We are experiencing periodic performance issues with the EU-system PoUS. We are working on a solution.

A possible and temporary solution may be to clear the cache.

Press "Ctrl+Shift+delete". Then click "Clear Cache".

Then try again.

As the issue is periodic the use of fall back procedure is not allowed.

29-08-2025 17:20:00

See all current service disruptions

Scheduled unavailability for EU-systems

Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) November 21, 202512-11-2025 kl. 10:31

Message

Friday November 21, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

  • S2S (file) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

WO0000001506071

12-11-2025 10:31:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) October 29, 202508-11-2025 kl. 19:24

Wednesday October 29, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

  • S2S (file) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

 

The use of fallback procedure is allowed within the service window.

WO0000001492931

21-10-2025 16:04:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, Manifest, Other messagesPRD-servicewindow Saturday October 18, 202518-10-2025 kl. 23:51

Saturday October 18, 2025, 2230-2330

PRD-servicewindow

S2S (file) access:

  • S2S (file) is not affected.

Online access:

  • Sign in to Manifest will not be possible.
  • Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
  • Sign in to ICS2 will not be possible.
  • Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
  • Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

 

The use of fallback procedure is allowed within the service window.

WO0000001487375

13-10-2025 17:23:00
ClosedEU-systemsService window EU-systems 11/10/2025 09-23:3012-10-2025 kl. 11:38

Due to system updates to one of systems supporting the systems available by means of Trader Portal (EUCTP) the following systems will be unavailable:

EBTI-STP
INF-STP
PoUS-STP

WO0000001479212

09-10-2025 09:15:00
ClosedEU-systemsServicewindow on POUS11-10-2025 kl. 11:06

Today there is a servicewindow on POUS at 02.10.2025 from 17:00 until 03.10.2025 01:00

This fix will allow generation of large SRD proofs, equality for net and gross mass on quantities and prevention for some specific scenarios where 500 Internal Error is encountered due to CS/RD2 validation.

02-10-2025 16:12:00

See all scheduled unavailability

Service status overview for all customs systems

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifest, TFE (testsystems)TFE/TEST-servicewindow Gateways Wednesday November 12, 202512-11-2025 kl. 21:0309-11-2025 10:50:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, EU-systems, ICS2, ManifestPRD-servicewindow NemLog-In (MitID) November 21, 202512-11-2025 kl. 10:3112-11-2025 10:31:00
Scheduled unavailabilityDMS eksport, DMS Forsendelse (NCTS), DMS Import, ManifestPRD-servicewindow Gateways Wednesday November 19, 202512-11-2025 kl. 07:5612-11-2025 07:56:00
ClosedDMS Forsendelse (NCTS)Technical difficulties in DMS NCTS11-11-2025 kl. 18:0211-11-2025 15:40:00
Scheduled unavailabilityTFE (testsystems)TFE-Servicewindow DMS and AS4GW Thursday November 13, 202511-11-2025 kl. 08:3411-11-2025 08:34:00

See the full overview