We are currently experiencing unstability on various systems. 

We are working on a solution. 

We are currently experiencing unstability on various systems. 

We are working on a solution. 

Login issues may occur upon log in to POUS/Traderportal

Case is being investigated.

We have reports regarding PoUS, the issue is under investigation.

We are experiencing periodic performance issues with the EU-system PoUS. We are working on a solution.

A possible and temporary solution may be to clear the cache.

Press "Ctrl+Shift+delete". Then click "Clear Cache".

Then try again.

As the issue is periodic the use of fall back procedure is not allowed.

Message

EU has announced a servicewindow on EUCTP November 13, 2025, 20.00-21.30, which affecting modules:

EBTI, eAEO, PoUS, INF and REX

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Message

Friday November 21, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

You may only use the emergency procedure during the service window if absolutely necessary. For example, in the case of perishable goods. You must contact the relevant customs office if you need to use the emergency procedure.

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Wednesday October 29, 2025, 0001-0400

PRD-servicewindow NemLog-In (MitID)

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window.

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Saturday October 18, 2025, 2230-2330

PRD-servicewindow

S2S (file) access:

• S2S (file) is not affected.

Online access:

• Sign in to Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse will not be possible.
• Sign in to ICS2 will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.
• Sign in to CBAM ”Authorization Management Module and Transitional Registry” will not be possible.

The use of fallback procedure is allowed within the service window.

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Due to system updates to one of systems supporting the systems available by means of Trader Portal (EUCTP) the following systems will be unavailable:

EBTI-STP
INF-STP
PoUS-STP

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