In the table below, you can see the latest service disruptions (current and scheduled) for all the customs systems. You also have the option of filtering by individual systems and getting service status information.

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See a specific customs system

Current service disruptions for EU-systems

ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS, ICS2, Manifest, E-tax for businesses (NTSE), Other messagesUnstable access MitID18-12-2024 kl. 15:26

We have received information about unstable access via MitID, see 

https://digitaliser.dk/

This can affect access to EU systems, ICS, ICS2 DMS and Manifest

INC000001623625

18-12-2024 15:19:00
ClosedEU-systems, ICS2EU has reported unscheduled unavailability17-12-2024 kl. 13:08

EU has reported unscheduled unavailability on the login to the trader portal and connected modules.

The use of fallback procedures is allowed.

Update 13:05: EU has announced that the services are running again. Usage of fallback procedures no longer active.

INC000001622787

17-12-2024 10:30:00
ClosedEU-systemstechnical challenges in EU systems in TEST environment29-11-2024 kl. 15:45

The EU reports that they have problems with a lot of EU systems in the test environment.

System such as: 

- EBTI3

- ICS2

- INF

- PoUS

- REX

INC000001614396

27-11-2024 09:43:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Instability on MIT ID29-11-2024 kl. 09:30

There are reports of instability on MIT-ID, which affects login to various customs systems.

Status can be followed on digitaliser.dk: digitaliser.dk - Driftstatus for MitID

INC000001615573

Update at 09:13: Digitaliser reportes that the issue with MitID has been solved and is working again.

29-11-2024 08:52:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)Instability NemLog-In08-11-2024 kl. 10:17

We have received notification that there is instability on NemLog-In, please see https://digitaliser.dk/

INC000001606516

08-11-2024 09:18:00

See all current service disruptions

Scheduled unavailability for EU-systems

ClosedEU-systems, ICS2EU service window login 11-12-202412-12-2024 kl. 07:01

EU has announced a service window on UUM&DS which may result in brief stability issues on logins using "WAYF" Where Are You From form and certificate based filetransfer.

The service window is from 19:00 until 24:00

WO0000001339133

11-12-2024 18:41:00
ClosedEU-systemsPRD-servicewindow EU Gateways Wednesday December 11, 202412-12-2024 kl. 06:54

PRD-servicewindow EU Gateways Wednesday December 11, 2024, 0700-0900.
Instability shortly can be experienced during the service window.

WO0000001337999

10-12-2024 11:53:00
ClosedEU-systems, ICS2, TFE (testsystems)Service window EU-systems, 20-24th Nov. 202427-11-2024 kl. 07:27

EU has announced a service window affecting several systems in the period Friday 20-10-2024 at 20:00 until Sunday 24-10-2024 at 23:59. Both Production and conformance systems are affected by the service window.

During the service window all affected applications will experience periods of unavailability.

Affected applications:

CBAM
CLASS
TP Traderportal
EBTI
REX
eAEO-STP
INF-STP
PoUS STP
ICS2

WO0000001320066

15-11-2024 16:10:00
ClosedEU-systemsUpdates in EU systems 20-11-202427-11-2024 kl. 07:26

We have recieved notitifaction about updates in EU systems that may result in issues in the TraderPortals modules, EBTI and PoUS in the timeperiode 19:30 to 21:30

WO0000001321057

18-11-2024 09:14:00
ClosedDMS eksport, DMS Forsendelse (NCTS), EMCS, EU-systems, ICS2, Manifest, E-tax for businesses (NTSE)MitID brief instabillity issue23-11-2024 kl. 14:53

A message from Digitaliseringsstyrelsen has stated that there may occur issues, during an update performed by Erhvervsstyrelsen. This may affects accounts using MitID Private for Business on friday 22nd Nov. in the period 15:30 to 16:30

WO0000001325261

22-11-2024 13:42:00

See all scheduled unavailability

Service status overview for all customs systems

PendingTFE (testsystems)EU test systems, ICS220-12-2024 kl. 14:4020-12-2024 14:40:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Manifestdifficulties accessing the systems18-12-2024 kl. 10:2518-12-2024 09:43:00
ClosedDMS eksport, DMS Forsendelse (NCTS), DMS Import, Import, ManifestPRD-servicewindow DMS 17-12-202418-12-2024 kl. 01:2115-12-2024 10:49:00
ClosedICS2, ManifestIssues with processing ENS17-12-2024 kl. 15:1616-12-2024 20:14:00
ClosedEU-systems, ICS2EU has reported unscheduled unavailability17-12-2024 kl. 13:0817-12-2024 10:30:00

See the full overview