Currently experiencing long response times/file responses on Import

Fallback procedure is allowed incase needed.

The case is being investigated - INC000001568900

There is currently long response times on Import.

Files are being handled, but can take a while.

Fallback procedure allowed if necesarry

INC000001568570

We have reports regarding some status changes within. The issue is under investigation.

Use of fallback procedures is allowed.

INC000001567411

The issue is under investigation

Update 8:40: Use of fallback procedures is allowed.

Update 9:30: The issue is now resolved, use of fallback procedure no logner permitted

INC000001567411

Reports of delays. The isssue is under invstigation

INC000001566905

Update 26/07-2024 at 8:10: Debugging continues 

Update 26/07-2024 at 8:35: We are currently working on resolving the issue and fall back procedure is allowed if necessarry.

Update at 11:45 : The problem solved. There is no longer permission for fall back procedure and ongoing fall back procedure please end.

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Service window from 11-12 may cause short downtime in classic systems

WO0000001255784

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.