Eksport

There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

We are currently experiencing issues with EORI validation for the Customs systems.

Troubleshooting is in progress.

Use of fallback procedure is allowed.

INC000001538517

There has been reported issues regarding NCTS, e-Export. The issue is under investigation.

There is currently ongoing issues with validation of additional code on commodity codes starting with 87.

The problem is being investigated.

Fallback procedure can be used where necessary.

INC000001510554

Update 13:28 - The issue has been solved, re-send of the impacted ref. numbers should work.

We are currently experiencing issues with status change for Export.

Some eksport declarations are currently stuck in status 20.

We are investigating.

Update 12:07: Emergency fallback procedure is permitted where necessary. The declarations are being processed, but there can be a delay of up to an hour.

INC000001484284

Update 16:48 - Eksport declarations are changing as usual again.

There are currently issues with EORI validation - it may affect several of the customs systems.

Updated at 11:48 a.m. This issue is resolved. Declarations with EORI validation error must be resubmitted so that they undergo a new validation.

Troubleshooting in progress.

We are currently experiencing delay issues with status change for Export.

The problem is being investigated.

INC000001472180

We are currently experiencing delay issues with status change for Export.

The problem is being investigated.

There are problems with file transfer, the problem is being investigated

WO0000001130395

We are currently experiencing issues with status change for Export and Transit (NCTS).

The problem is being investigated.

Update 16.20: The problem is now resolved and the file queue has been processed.

There are delays in the processing of files for e-Export and NCTS. The matter is beeing investigated.

Update at 12.50 - File processing is back to normal

We are currently experiencing issues with status change for Export.

The problem is being investigated. INC000001459823

Update 12:00: There is still issues with status change.

The issue is being worked on.

INC000001447563

update at 14.55:  problem have been resolved

Export declarations are delayed with regards to release. Expected time is about 30 minutes.

INC000001438145

Update 15.09.2023 19:20 - MRN ok again, fall back procedure ends.

MRN has stoppet - the problem has been reported.

Fall back procedure is allowed if necessary.

INC000001434714

The error has been reported to The EU

Update 05-09-2023 11:14: The page is now being updated again.

At the moment delays are experienced in file transfer for e-Export.

INC000001413815

Update 8:48: The issue has been solved.

Declarations are stuck in status 20. We are working on a solution.

The issue is under investigation for all 4 systems

Use of fallback procedures is allowed.

INC000001400967

Update: The systems are running again. The systems are treating incoming files and tasks.

Update at 14.05: It is not only login that is affected, but the whole functionality of the systems.

We have reports of issues loggin in to e-Export and searches in Import.

The isssue is under investigation.

Update at 13.39: Fallback procedure is allowed until further notice.

INC000001400967

The problem is under investigation.

INC000001398001

We are currently experiencing issues with filetransfer for Export and Transit.

The problem is being investigated.

INC000001393803

We are currently experiencing issues with filetransfer for Eksport og NCTS.

The problem is being investigated. INC000001393079

There is currently delays in the release of goods release.

The declarations might be stuck in status 20.

We are investigating

INC000001391869

Update 11:14: Use of fallback procedures is allowed.

Update 11:25: The issue has now been resolved.

There has been some delays in the processing of files for Export and Transit. However it should now be resolved.

We are currently experiencing issues with the customs systems.

There are delays in file processing for import, export and transit.

INC000001388926

We are currently experiencing problems that causes export declarations to fail when an exit customs office is chosen.

The use of fallback procedure is allowed when necessary

INC000001388229

Update 10.05.2023 19:30: The problem has been solved. It is now possible to enter exit customs office as usual.

The use of fallback procedure is no longer allowed. Any ongoing fallback procedures can be completed.

We are experiencing around 45 minutes delay in file processing of export files.

INC000001380589

The issue is under investigation

INC000001371563

Currently we are experiencing delays in the processing of files. The matter is being investigated.

INC000001372665

We are currently experiencing issues with filetransfer for e-Export.

The problem is being investigated.

There are delays in the file processing for e-Exort and NCTS files.

The matter is being looked into.

Update at 12.53 - The file processing is normalized

INC000001357539

There are delays for file response, e-Export. The issue is under investigation.

Update 16-02-2023 14:20: Use of fallback procedures is allowed if needed, fileresponses are generated.

Update 16-02-2023 14:35: Normal response time for file response again.

INC000001356754

File processing for export files is delayed by approx. 15 minutes.

INC000001354410

We are currently experiencing issues with filetransfer for e-Export.

The problem is being investigated. INC000001351963

Since 10:45 all systems at Skat has been more or less unavailable. Filetransfer has recently begun working again.

Use of fallback procedure is allowed until further notice.

Update at 13:48 - all systems are back up and running. Use of fallback procedure has passed.

Update: The issue has been solved.

We are currently experiencing issues with allocation of MRN for export declarations.

The problem is being investigated.

INC000001342955

We are currently experiencing issues with filetransfer for Export & NCTS.

The problem is being investigated. INC000001339067

The use of fallback procedure is allowed.

We are currently experiencing issues with filetransfer for Export, Transit(NCTS)

The problem is being investigated.

Update: 09:14 - Issue resolved.

Some export declarations are missing MRN. The matter is being investigated.

Update at 11.50: MRNs have been generated.

INC000001327750

There are delays in the processing of files for the export system. The matter is being investigated.

Update at 11.09 - After a reboot of e-Export the file processing is normalized.

INC000001327741

We are currently experiencing issues with filetransfer for Export.

The problem is being investigated.

INC.NR: INC000001326218

Update 1/12 8:50: The file transfer is once again normal.

We are currently experiencing issues with status change and filetransfer for export. Expect a delays.

Fall back procedure is allowed.

The problem is being investigated. INC000001325200

We are currently experiencing issues with filetransfer for Import, e-Export and NCTS.

Files are being processed but with delay up to 1 hour.
The use of fallback procedure is allowed.

The problem is being investigated

INC000001320378

Update 18/11 at 8:40:File processing is normalized. Some file may not have been properly processed. Contact servicedesk, please remember to state system, traderno. and timestamp of sending.

Update at 14.46 - The FTP environment will be restarted and therefore unavailable for up to 15 minutes.

Update at 11:50 - Status unchanged on Export and NCTS. Troubleshooting continues.

Update at 10:36 - Status unchanged on Export and NCTS. Troubleshooting continues.

File transfer on Import is stable again

Online access to export and import is unaffected.

We are currently experiencing issues with filetransfer for Import, e-Export and NCTS.

We are currently experiencing issues with filetransfer for Import, e-Export and Transit

The problem is being investigated. 

The use of fallback procedure is allowed.

Update at 15:40: There is still a big queue in the file processing (around 1 hours waiting time)

Update at 13:04: The file transfer has been restored. Unfortunately we do now have a long queue of files waiting to be processed. For that reason, fallback procedure is still allowed.

Update at 19:38: Filetransfers are being handled at a normal rate.

INC000001319761

The EORI validation is malfunctioning in e-Export and ICS, possibly other systems as well.

Resending the declaration (sometimes more than once) often solves the problem but now always.

The use of fallback procedure is allowed.

Update on Nov. 11, at 11.40: The EORI validation is now stable. Unfortunately, new data cannot be processed at the moment, so NEW company registrations (since Nov. 10) cannot be validated. In these instances fallback procedure is still allowed.

EORI-valideringen er nu stabilt. Der mangler dog data for virksomheder registreret fra 10/11 og frem. Nødprocedure må benyttes i disse tilfælde. Generel nødprocedure afsluttes.

Update at 16.05: The validation is performing much better, but errors may still occur.

INC000001317821

The issues with EORI validation continues. At the moment, ICS, Manifest and Transit is experiences this error.

e-Export seems to be working now.

The use of fallback procedure is still allowed.

Update on Nov. 11, at 11.40: The EORI validation is now stable. Unfortunately, new data cannot be processed at the moment, so NEW company registrations (since Nov. 10) cannot be validated. In these instances fallback procedure is still allowed.

Update on Nov 10, at 16.05: The EORI validation is performing better, but errors may still occur.

INC000001317821

Some declarations are recieving the error 6527 EORI cannot be verified.

Affected declarations must be resent.

Update at 13.30: Fallback procedure is allowed at this stage.

The problem is being investigated
INC000001317821

We are currently experiencing delay in status change for Import, Export, and Transit (NCTS)

The problem is being investigated: INC000001315449

The use of fallback procedure is allowed.

We are experiencing delays in the processing of many kinds of declarations. The problem arises on a daily basis and therefore cannot be considered as resolved.

Declaration status is being monitored and handled throughout the day.

We do not have an estimated resolution date or time.

INC000001297402

There is currently issus with status change on declarations. The problem is being investigated.

Fallback procdure is granted if necessary.

INC000001295624

We are experiencing IT disturbances in all of SKAT whic affects telephone calls, system access internally, and file transfer.

The matter is being investigated.

Fallback procedure is allowed.

The  online e-Export system is partly unavailable. Login fails and if you are logged in tasks either move very slowly or not at all.

Update at 10.55: The system is responding again. MRN for status 40 is somewhat slow, due to the large amounts of declarations.

Update at 10.21: Neither file processing or the online GUI is working.

Update at 09.39: Fallback procedure is now allowed.

INC000001294332

Update 15/09 11.15: The Proble has been solved

There are currently issues with status changes on declarations. The issue is being investigated, manuell search and push to next status is being perfomed.

There at currently issus with status change on declarations. The problem is being investigated.

Fallback procdure is granted if necessary.

Update 13-09-2022 09:19: The problem has been solved. The use of fallback procedure is no longer allowed. All on going fallback procedures can be completed.

We are currently experiencing problem accessing the Import-, e-Eksport-, Transit-, and Manifestsystem

The problem is being investigated.

INC000001290616

Update 12-09-2022 20:48: The systems are up and running again. It is no longer allowed to use fallback procedure. All on going fallback procedures can be completed.

Update 12-09-2022 17:28: Permission to use fallback procedures are granted when necessary

There at currently issus with status change on declarations. The problem is being investigated.

Fallback procdure is granted if necessary.

INC000001288500

We are working to solve the issue.

Update 22:25: Declarations is now getting released again.

Due to a validation issue with EORI Numbers, certain declarations cannot move beyond status 10 (and in some cases status 15) at the moment.

The matter is being investigated and we hope to have resolved the issue some time tomorrow.

Fallback procedure is allowed for these declarations.

There at currently issus with status change on declarations. The problem is being investigated.

Fallback procdure is granted if necessary.

We are unfortunately experiencing issues with validating EORI-numbers. If you get the error, please try again after 10 minutes. The system administrator is looking into the issue.

Sorry for the inconvenience.

Update at 15:21: The EORI validation is working again. Please re-send your declaration for a new validation (remember to adjust expected time of departure)

INC000001287761

We are experiencing issues with status changes for export and transit. We are investigating the issue.

INC000001285892 

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Update  02/09-2022 at 15.30: Some unstability is still seen, but generally the systems are working properly.

Update: Export declarations destined for UA (Ukraine) does receive MRN and 

the use of fallback procedure for this declarations is ended.

Export declarations destined for UA (Ukraine) does not receive MRN.

The use of fallback procedure for this declarations is allowed.

There is delay in the transfer of files. We are working on solving the problem.

We are experiencing issues with declarations being stuck in status 20.

We are working on a solution.

Update 11.55: The issue has been solved.

We are experiencing issues with declarations being stuck in status 20.

We are working on a solution.

Update at 11.05: The use of fallback procedure is allowed.

Update at 11.55: The issue has been solved.

Some eksport declarations are currently stuck in status 20.

We are investigating.

INC000001284512

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Update at 18.27: Problem solved.

There is currently delays on file transfers for export and transit.

Update at 16.22: The system is up again and incoming files are being processed.

INC000001274565 

Fallback procedure is allowed but we expect all incoming files to be processed when e-Export is back up and running.

Update at 12.15: The system is up again and incoming files are being processed.

The matter is being investigated.

Update at 12.13: The systems are back up

The EORI validation in e-Export is not working properly at the moment.  Error code 6527.

Update at 09.09: The EORI validation is working again. Please resubmit  failing declarations with adjusted time of expected departure.

There are delays in file processing for import, export and transit files.

INC000001270349

Update 21:16: The error is now solved. The declarations will have to be resend in order to get further in status. Fallback procedure has ended.

There is currently an error in the e-Export validation.

We are investigating.

Fallback procedure is granted.

INC000001267927

There are delays in the file processing for export and transit files. The matter is being investigated.

Update at 16.20: File processing is back to normal.

INC000001263812

There are delays in the file processing for export and transit files. The matter is being investigated.

Update at 15.53: All files have been processed.

INC000001256612

There are currently delays in the file processing for Eksport and Transit (NCTS).

Update at 13.38: File processing is back to normal.

INC000001249678

There are delays in the file processing for export and transit files. The matter is being investigated.

Update at 12.04: All files have been processed.

INC000001248915

There are currently delays in the file processing for Eksport and Transit (NCTS).

Update: The file processing is back to normal.

There are currently delays in the file processing for Eksport and Transit (NCTS).

We expect all files to be processed eventually.

The problem seems to be solved but expect some delays in processing.

INC000001243362

We are unfortunately expierencing delays on export and NCTS file transfers.

We are working on a solution.
INC000001239991

Update 12.34: The problem has been solved. 

Update 12.14: The file transfer seems to be working again. The situation will be monitored.

We are unfortunately expierencing delays on export and NCTS file transfers.

We are working on a solution.

Update at 16.00: The file transfer processing time is back to normal. Fallback procedure has ended.

Update at 15.18: Fallback procedure is now allowed but please note, that we expect all files to be processed eventually.

We are unfortunately expierencing delays on export file transfers.

We are working on a solution.

There are issues connecting to Manifest and e-Export. The issue is under investigation.

INC000001230178

You can experience slow response in e-Export and file transfers.

Update at 11.25: All declarations has been processed.

Update at 10.55: Problem solved. Some declarations are stock in status 10 and 19 and will be pushed to next status in a few moments.

INC000001226315

Updated at 19:40: File transfer for eksport and transit runs normal again, emergency fallback procedure is no longer permitted for eksport and transit.

Updated at 18:59: File transfer for export and transit has started to work again, but there is a huge load that needs to be handled. We are still monitoring.

Updated at 16.46: File transfer for export and transit is still unavailable, time horizon unknown.

Update at 16.10: Emergency fallback procedure is not longer permitted in import

Update at 15.53: The import system is working again

We are having some problems with filetransfer, it is being investigated.

Emergency fallback procedure is permitted where necessary.

The online e-Export system is running.

INC000001224913

Update at 12:19 The problem is solved.

Status changes are occuring slowly and some declarations are stuck in status 20. The problem is under investigation.