EU has annouced a service window affecting several systems in the period friday 18-10-2024 at 19:00 until sunday 20-10-2024 at 23:00

System that will be unavailable during the period:

• CBAM
• CLASS
• EAEO-STP
• INF-STP
• PoUS STP

There may be brief service interruptions for login- and ICS2-system.

Update 17/10 at 19:30: The traderportal and REX module will also be affected within the servicewindow.

Update 10/10 at 8:45: Test/CONF systems will also be affected by the service window.

WO0000001285721

EU has annouced a service window affecting several systems in the period friday 18-10-2024 at 19:00 until sunday 20-10-2024 at 23:00

System that will be unavailable during the period:

• CBAM
• CLASS
• EAEO-STP
• INF-STP
• PoUS STP

There may be brief service interruptions for login- and ICS2-system.

Update 17/10 at 19:30: The traderportal and REX module will also be affected within the servicewindow.

Update 10/10 at 8:45: Test/CONF systems will also be affected by the service window.

WO0000001285721

EU has annouced a service window affecting several systems in the period friday 18-10-2024 at 19:00 until sunday 20-10-2024 at 23:00

System that will be unavailable during the period:

• CBAM
• CLASS
• EAEO-STP
• INF-STP
• PoUS STP

There may be brief service interruptions for login- and ICS2-system.

Update 17/10 at 19:30: The traderportal and REX module will also be affected within the servicewindow.

Update 10/10 at 8:45: Test/CONF systems will also be affected by the service window.

WO0000001285721

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

PRD-servicewindow Wednesday October 9, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001292250

We have received reports regarding delays in responses from DMS

The issue is under investigation.

INC000001591440

Update 17/10 at 16:40: No change, issue still under investigation.

Update 11/10 at 14:10: No change.

Update 09/10 at 15:25: Issue regarding response time in DMS

Currently, delays in responses are expected in DMS (eksport, import and forsendelse). This is due to periodically large system loads.

There are planned changes in DMS (no downtime) from 11-14th oct. The expectation is that this will improve the response time.

Update 09/10 at 14:15: No change

Update 08/10 at 13:00: No change

We have received reports regarding delays in responses from DMS

The issue is under investigation.

INC000001591440

Update 17/10 at 16:40: No change, issue still under investigation.

Update 11/10 at 14:10: No change.

Update 09/10 at 14:15: No change

Update 08/10 at 13:00: No change

Update 04/10 at 11:15: Investigation continues

Update 02/010 at 12:43 : investigation continues

We have received reports regarding delays in responses from DMS

The issue is under investigation.

INC000001591440

Update 17/10 at 16:40: No change, issue still under investigation.

Update 11/10 at 14:10: No change.

Update 09/10 at 14:15: No change

Update 08/10 at 13:00: No change

Update 04/10 at 11:15: Investigation continues

Update 02/010 at 12:43 : investigation continues

Currently we are experience some technical issue with some Polish custom offices.

Declarations fails when some Polish customs offices are selected as custom office of exit.

Example of Custom offices tha fails: PL301040, PL301020,PL443020, PL303040

The issue is under investigation

The workaround is to use another Polish customs office, for example PL302060.

The export declaration will be directed to the correct customs office when the Polish customs agent or the Polish customs officers submit the arrival notification to the customs office of exit (also known as IE507)

If necessary contact the Custom Agency

INC000001596697

PRD-servicewindow Wednesday October 16, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001296198

PRD-servicewindow Wednesday October 16, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001296198

PRD-servicewindow Wednesday October 16, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001296198

PRD-servicewindow Wednesday October 16, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001296198

PRD-servicewindow Gateways Wednesday October 16, 2024, 1815-1930

Import
File access:
- File access to Import will be available.
Online access:
- Online access for Import will be available.

ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export

WO0000001296228

PRD-servicewindow Gateways Wednesday October 16, 2024, 1815-1930

Import
File access:
- File access to Import will be available.
Online access:
- Online access for Import will be available.

ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export

WO0000001296228

PRD-servicewindow Gateways Wednesday October 16, 2024, 1815-1930

Import
File access:
- File access to Import will be available.
Online access:
- Online access for Import will be available.

ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export

WO0000001296228

PRD-servicewindow Gateways Wednesday October 16, 2024, 1815-1930

Import
File access:
- File access to Import will be available.
Online access:
- Online access for Import will be available.

ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export

WO0000001296228

PRD-servicewindow Gateways Wednesday October 16, 2024, 1815-1930

Import
File access:
- File access to Import will be available.
Online access:
- Online access for Import will be available.

ICS/Manifest
File access:
- File access to ICS and Manifest will be unavailable.
Online access:
- Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse
File access:
- File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.
Online access:
- Online access for DMS Import/DMS Export

WO0000001296228

Monday October 14, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse
File access:
- Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
- The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.
The use of fallback procedure is allowed within the service window.

Manifest
Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import
Please refer to a Customs Office, if you need to release goods arriving during the service window,

Sorry for the late warning.

WO0000001296290

Monday October 14, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse
File access:
- Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
- The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.
The use of fallback procedure is allowed within the service window.

Manifest
Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import
Please refer to a Customs Office, if you need to release goods arriving during the service window,

Sorry for the late warning.

WO0000001296290

Monday October 14, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse
File access:
- Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
- The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.
The use of fallback procedure is allowed within the service window.

Manifest
Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import
Please refer to a Customs Office, if you need to release goods arriving during the service window,

Sorry for the late warning.

WO0000001296290

Monday October 14, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse
File access:
- Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
- The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.
The use of fallback procedure is allowed within the service window.

Manifest
Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import
Please refer to a Customs Office, if you need to release goods arriving during the service window,

Sorry for the late warning.

WO0000001296290

Monday October 14, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse
File access:
- Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.
Online access:
- The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.
The use of fallback procedure is allowed within the service window.

Manifest
Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import
Please refer to a Customs Office, if you need to release goods arriving during the service window,

Sorry for the late warning.

WO0000001296290

EU PRD-servicewindow Gateways Thursday October 17, 2024, 1900-2359.

Extended response times can be experienced in the communication between Denmark and the other EU countries.

WO0000001296240

EU PRD-servicewindow Gateways Thursday October 17, 2024, 1900-2359.

Extended response times can be experienced in the communication between Denmark and the other EU countries.

WO0000001296240

TFE/TEST-servicewindow Gateways Wednesday October 9, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export

WO0000001293586

TFE/TEST-servicewindow Gateways Wednesday October 9, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export

WO0000001293586

TFE/TEST-servicewindow Gateways Wednesday October 9, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export

WO0000001293586

TFE/TEST-servicewindow Gateways Wednesday October 9, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export

WO0000001293586

TFE/TEST-servicewindow Gateways Wednesday October 9, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export

WO0000001293586

EU has annouced a service window affecting several systems, Wednesday 9th October 19:30 until 20:00.

The Trader Portal and STI-STP will be unavailable during the period:

• • ICS2-STP (STI)
  • EBTI-STP
  • EAEO-STP
  • INF-STP
  • REX-STP
  • PoUS STP

WO0000001293821

EU has annouced a service window affecting several systems, Wednesday 9th October 19:30 until 20:00.

The Trader Portal and STI-STP will be unavailable during the period:

• • ICS2-STP (STI)
  • EBTI-STP
  • EAEO-STP
  • INF-STP
  • REX-STP
  • PoUS STP

WO0000001293821

PRD-servicewindow Wednesday October 9, 2024, 1600-1800

Extended response times may occur shortly during the period.

WO0000001293742

PRD-servicewindow Wednesday October 9, 2024, 1600-1800

Extended response times may occur shortly during the period.

WO0000001293742

PRD-servicewindow Wednesday October 9, 2024, 1600-1800

Extended response times may occur shortly during the period.

WO0000001293742

We are experiencing some technical issues with ICS2

Fallback procedure is alllowed when neccesary.

Update 10-10 at 9:15: Disruption ended, use of fallback procedure no longer allowed.

Update 09-10 at 9:20: Status unchanged

INC000001593636

EU has informed about technical issue with ICS2

Fallback procedure is alllowed

Update 12:30: EU has marked the unscheduled unavailability as passed. The use of fallbackprocedures is no longer allowed.

WO0000001292508

Sunday October 6, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window,


Update 17:55 - The servicewindow has passed.

WO0000001287198

Sunday October 6, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window,


Update 17:55 - The servicewindow has passed.

WO0000001287198

Sunday October 6, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window,


Update 17:55 - The servicewindow has passed.

WO0000001287198

Sunday October 6, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window,


Update 17:55 - The servicewindow has passed.

WO0000001287198

Sunday October 6, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

Please refer to a Customs Office, if you need to release goods arriving during the service window,


Update 17:55 - The servicewindow has passed.

WO0000001287198

We have reports of missing notificationmails to economic operators from eAEO, BTO-system, REX-system, INF-system and PoUS.

Notifications are visible after login.

WO0000001226807

PRD-servicewindow Wednesday June 26, 2024, 1800-2000

Extended response times may occur during the period.

PRD-servicewindow Wednesday June 26, 2024, 1800-2000

Extended response times may occur during the period.

PRD-servicewindow Wednesday June 26, 2024, 1800-2000

Extended response times may occur during the period.

PRD-servicewindow Wednesday June 26, 2024, 1800-2000

Extended response times may occur during the period.

PRD-servicewindow Wednesday June 26, 2024, 1700-2000

There will be no crosscheck between DMS Export and EMCS during the period.

PRD-servicewindow Wednesday June 26, 2024, 1700-2000

There will be no crosscheck between DMS Export and EMCS during the period.

TFE-servicewindow Wednesday August 28, 2024, 0800-1600

DMS Import/DMS Export/DMS Forsendelse

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

TFE AS4GW is closed during the service window.

PRD = Saturday September 7, 2024

Link to content = Planlagte og gennemførte opdateringer i DMS Toldstyrelsen

EU has announced a service window from 13:30 to 14:00, aug 26th.

WO0000001268644

TEST/TFE-servicewindow Tuesday May 7,  2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

Unavailability – file and online – will occur during the period.

Please note, that files on TFE AS4GW might fail due to the unavailability.

WO0000001216291

TFE-servicewindow Tuesday September 9, 2024, 1600-2100

DMS Import/DMS Export/DMS Forsendelse

Instability/extended response times might be experienced. Unavailability may occur.

TFE/TEST-servicewindow Gateways Wednesday September 11, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday September 11, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday September 11, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday September 11, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday September 11, 2024, 1830-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

PRD-servicewindow Tuesday September10, 2024, 0700-0800

Import/Export

File access will be available during the service window.

Online will be shortly unstable during the service window.

After the Service Window the Online Client for Import/Export on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

TEST/TFE was done Tuesday, September 3, 2024

• TFE-servicewindow Import/Export Tuesday September 3, 2024 - info.skat.dk
  
  

------

Update 09/09-2024

Clarification

After the Service Window the Online Client for Import and Export on PRD will not be updated automatically.

A full installation is needed. Please refer to the below links. 

• How to install the Import system.
• How to install the e-export system

PRD-servicewindow Tuesday September10, 2024, 0700-0800

Import/Export

File access will be available during the service window.

Online will be shortly unstable during the service window.

After the Service Window the Online Client for Import/Export on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

TEST/TFE was done Tuesday, September 3, 2024

• TFE-servicewindow Import/Export Tuesday September 3, 2024 - info.skat.dk
  
  

------

Update 09/09-2024

Clarification

After the Service Window the Online Client for Import and Export on PRD will not be updated automatically.

A full installation is needed. Please refer to the below links. 

• How to install the Import system.
• How to install the e-export system

TFE-servicewindow Wednesday September 11, 2024, 0900-1700

Import

File access will be unavailable during the service window.

Online access will be unavailable during the service window

To Providers and companies who use the EMCS application and/or call EMCS services on Skats B2B gateway.

EMCS will be unavailable on Wednesday September 18th at 17:00-20:00.

Within this time period fall back procedure is permitted.

WO0000001280334

PRD-servicewindow Saturday October 5, 2024, 0900-1100.

Concerning DMS Export and DMS Forsendelse the connection is closed between Denmark and the other EU-countries. Files will be processed when the service window has passed. 

WO0000001287217

PRD-servicewindow Saturday October 5, 2024, 0900-1100.

Concerning DMS Export and DMS Forsendelse the connection is closed between Denmark and the other EU-countries. Files will be processed when the service window has passed. 

WO0000001287217

PRD-servicewindow Saturday October 5, 2024, 1515-2330

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 22:40 - The servicewindow is completed.

WO0000001287217

PRD-servicewindow Saturday October 5, 2024, 1515-2330

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 22:40 - The servicewindow is completed.

WO0000001287217

PRD-servicewindow Saturday October 5, 2024, 1515-2330

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Update 22:40 - The servicewindow is completed.

WO0000001287217

Economic operators who connects via a non DK EORI may experience connectivity issues in the system-to-system setup, secureftpgateway.

Please contact servicedesk@toldst.dk 

WO0000001291452

Due to PRD-servicewindow Saturday October 5, 2024, 1515-2330, the connection between DMS Import/DMS Export and Manifest is closed.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export/DMS Forsendelse are not affected.  

PRD-servicewindow Saturday October 5, 2024 - info.skat.dk

WO0000001287217

Due to PRD-servicewindow Saturday October 5, 2024, 1515-2330, the connection between DMS Import/DMS Export and Manifest is closed.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export/DMS Forsendelse are not affected.  

PRD-servicewindow Saturday October 5, 2024 - info.skat.dk

WO0000001287217

Due to PRD-servicewindow Saturday October 5, 2024, 1515-2330, the connection between DMS Import/DMS Export and Manifest is closed.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export/DMS Forsendelse are not affected.  

PRD-servicewindow Saturday October 5, 2024 - info.skat.dk

WO0000001287217

Due to PRD-servicewindow Saturday October 5, 2024, 1515-2330, the connection between DMS Import/DMS Export and Manifest is closed.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export/DMS Forsendelse are not affected.  

PRD-servicewindow Saturday October 5, 2024 - info.skat.dk

WO0000001287217

Due to PRD-servicewindow Saturday October 5, 2024, 1515-2330, the connection between DMS Import/DMS Export and Manifest is closed.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to Manifest are not recommended during the PRD-servicewindow.

Submission of arrival declarations/notifications and declarations/notifications from other EU member states to DMS Import/DMS Export/DMS Forsendelse are not affected.  

PRD-servicewindow Saturday October 5, 2024 - info.skat.dk

WO0000001287217

We have received notification that several EU based systems has ongoing unscheduled unavailabilty.

WO0000001289829

Update 16:00 - EU Systems should be up and running again.

Saturday September 28, 2024, 1912

Done

PRD-servicewindow Friday Sepetmber 27, 2024, 2200 – Saturday September 28, 2024, 2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282250

Saturday September 28, 2024, 1912

Done

PRD-servicewindow Friday Sepetmber 27, 2024, 2200 – Saturday September 28, 2024, 2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282250

Saturday September 28, 2024, 1912

Done

PRD-servicewindow Friday Sepetmber 27, 2024, 2200 – Saturday September 28, 2024, 2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282250

Saturday September 28, 2024, 1912

Done

PRD-servicewindow Friday Sepetmber 27, 2024, 2200 – Saturday September 28, 2024, 2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282250

Saturday September 28, 2024, 1912

Done

PRD-servicewindow Friday Sepetmber 27, 2024, 2200 – Saturday September 28, 2024, 2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282250

Due to the PRD-servicewindow

• PRD-servicewindow September 27/28, 2024 - info.skat.dk

it is recommended to complete Import declarations for September 2024, if ready for this, before the service window.

WO0000001287193

DMS is currently unstable.

The case is being investigated.

The use of fallback procedure is allowed.

INC000001589309

Update 19:25 - DMS is back up and running
Update 19:45 - DMS is unstable again, case is being investigated.

DMS is currently unstable.

The case is being investigated.

The use of fallback procedure is allowed.

INC000001589309

Update 19:25 - DMS is back up and running
Update 19:45 - DMS is unstable again, case is being investigated.

DMS is currently unstable.

The case is being investigated.

The use of fallback procedure is allowed.

INC000001589309

Update 19:25 - DMS is back up and running
Update 19:45 - DMS is unstable again, case is being investigated.

There is currently long response times on DMS.

Updated at 17:15 There are still issues with long response times in DMS. Falback procedure can be used when necessary.

Case is being investigated.

INC000001587979

There is currently long response times on DMS.

Updated at 17:15 There are still issues with long response times in DMS. Falback procedure can be used when necessary.

Case is being investigated.

INC000001587979

There is currently long response times on DMS.

Updated at 17:15 There are still issues with long response times in DMS. Falback procedure can be used when necessary.

Case is being investigated.

INC000001587979

We have reports regarding responsetimes for DMS

The issue is under investigiation.

INC000001586803

We have reports regarding responsetimes for DMS

The issue is under investigation.

INC000001586803

Update 12:40 : The use of fallback procedures is allowed.

Update 20.00 : status unchanged

Since 19-09-2024 06:50 it has not been possible to approve POUS-documents.

A solution is being worked on.

Update 23-09-2024, 07:10: The issue is still ongoing, additional systems affected:

- ICS2

- Toldbevillingssystemet, CDMS

- PoUS

WO0000001283699

The issue is under investigation but ongoing, systems affected:

- ICS2

- Toldbevillingssystemet, CDMS

- PoUS

Update: EU has resolved the issue.

WO0000001283699

The issue is under investigation but ongoing, systems affected:

- ICS2

- Toldbevillingssystemet, CDMS

- PoUS

Update: EU has resolved the issue.

WO0000001283699

Friday September 20, 2024, 0400

Done

Friday September 20, 2024, 0145

Delayed

Expected completed 0400

Friday September 20, 2024, 0020

Delayed

Expected completed 0230

Thursday September 19, 2024, 2150

Delayed

Expected completed 0045

Thursday September 19, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282042

Friday September 20, 2024, 0400

Done

Friday September 20, 2024, 0145

Delayed

Expected completed 0400

Friday September 20, 2024, 0020

Delayed

Expected completed 0230

Thursday September 19, 2024, 2150

Delayed

Expected completed 0045

Thursday September 19, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282042

Friday September 20, 2024, 0400

Done

Friday September 20, 2024, 0145

Delayed

Expected completed 0400

Friday September 20, 2024, 0020

Delayed

Expected completed 0230

Thursday September 19, 2024, 2150

Delayed

Expected completed 0045

Thursday September 19, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282042

Friday September 20, 2024, 0400

Done

Friday September 20, 2024, 0145

Delayed

Expected completed 0400

Friday September 20, 2024, 0020

Delayed

Expected completed 0230

Thursday September 19, 2024, 2150

Delayed

Expected completed 0045

Thursday September 19, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282042

Friday September 20, 2024, 0400

Done

Friday September 20, 2024, 0145

Delayed

Expected completed 0400

Friday September 20, 2024, 0020

Delayed

Expected completed 0230

Thursday September 19, 2024, 2150

Delayed

Expected completed 0045

Thursday September 19, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001282042

Wednesday September 18, 2024, 2020

Done.

In general

PRD-servicewindow Wednesday September 18, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001281104

Wednesday September 18, 2024, 2020

Done.

In general

PRD-servicewindow Wednesday September 18, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001281104

Wednesday September 18, 2024, 2020

Done.

In general

PRD-servicewindow Wednesday September 18, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001281104

Wednesday September 18, 2024, 2020

Done.

In general

PRD-servicewindow Wednesday September 18, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001281104

Wednesday September 18, 2024, 2020

Done.

In general

PRD-servicewindow Wednesday September 18, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001281104

Wednesday September 18, 2024, 2020

Done.

In general

PRD-servicewindow Wednesday September 18, 2024, 1800-2100

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

WO0000001281104

EMCS PRD-windows Wednesday September 18, 2024, 1700-2000 (1800)

DMS Import and EMCS

There will be no crosscheck between DMS Export and EMCS during the period.

Please note the notified PRD-servicewindow at Customs Applications Wednesday, September 18, 2024 , 1800-2100.

• PRD-servicewindow September 18, 2024 - info.skat.dk

WO0000001281802

EMCS PRD-windows Wednesday September 18, 2024, 1700-2000 (1800)

DMS Import and EMCS

There will be no crosscheck between DMS Export and EMCS during the period.

Please note the notified PRD-servicewindow at Customs Applications Wednesday, September 18, 2024 , 1800-2100.

• PRD-servicewindow September 18, 2024 - info.skat.dk

WO0000001281802

Tuesday September 17, 2024, 2306

Done.

Tuesday September 17, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001280377

Editted 15:40 - Timeframe is: 1800-2300

Tuesday September 17, 2024, 2306

Done.

Tuesday September 17, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001280377

Editted 15:40 - Timeframe is: 1800-2300

Tuesday September 17, 2024, 2306

Done.

Tuesday September 17, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001280377

Editted 15:40 - Timeframe is: 1800-2300

Tuesday September 17, 2024, 2306

Done.

Tuesday September 17, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001280377

Editted 15:40 - Timeframe is: 1800-2300

Tuesday September 17, 2024, 2306

Done.

Tuesday September 17, 2024, 1800-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001280377

Editted 15:40 - Timeframe is: 1800-2300

We have reports regarding delays in DMS Eksport and DMS Forsendelse.

Use of fallback procedures is allowed.

INC000001584261

We have reports regarding delays in DMS Eksport and DMS Forsendelse.

Use of fallback procedures is allowed.

INC000001584261

We have several reports regarding fileresponses and validation.

The issue is under investigation.

INC000001583312

update at 08.47 : The problem has been found and the queue is being settled.

update at 09: Problem solve

We have several reports regarding an issue with an errormessage containing 'CL102'

Update at 12:17 p.m.: The issue has been fixed. Declarations must be resubmitted so that they go through a new validation. The use of fallback procedures is no longer permitted.

Update at 09:18: Use of fallback procedure is allowed.

The issue is under investigation.

The errormessage is shown as:

value '000' at 'GoodsItem.specialProcedures' does not exist in 'CL102'

INC000001582343

EU has announced a service window, from friday 06-09-2024 20:00 to saturday 07-09-2024.

Possible short interruptions may occur.

Systems that may be affected: eAEO, EBTI, INF,, REX og PoUS

WO0000001274782

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday September 7, 2024, 1620

The PRD service window has been canceled due to risk of errors.
PRD-version = DMS 4.2.8.4.1

Saturday September 7, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

TFE-servicewindow Tuesday September 3, 2024, 1200-1300

Import/Export

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

After the Service Window the Online Client for Import/Export on TFE will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

WO0000001273256

Update at 17:19 - problem has been solved.

We have report of delayed status changes.

The issue is under investigation.

INC000001578979

In connection with the end of the month, you may experience extended response times in Import. Attention is drawn to the fact that if large quantities of Import declarations are submitted within a short period of time in connection with the end of the month, extended response times may occur. It is therefore recommended that files with smaller quantities (below 500-600 entries) be submitted.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

Done.

In general

PRD-servicewindow Wednesday August 28, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Import Control System (ICS)/Manifest

File access:

• Files sent to Import will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

TFE/TEST-servicewindow Gateways Wednesday August 14, 2024, 1830-2130

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001261476

EU has announced a service window on ICS2 portal Aug 19th from 13:30 to 14:00

WO0000001265684

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Tuesday August 27, 2024, 0600-0630

PRD-servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001265443

Reports of issues with the Manifest system.

The issue is under investigation, use of fallback procedures is allowed.

INC000001576211

Servicewindow Gateways

Wednesday August 21, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001261477

Servicewindow Gateways

Wednesday August 21, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001261477

Servicewindow Gateways

Wednesday August 21, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001261477

Servicewindow Gateways

Wednesday August 21, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001261477

Servicewindow Gateways

Wednesday August 21, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001261477

Tuesday August 20, 2024, 2015

Done.

Tuesday August 20, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001261541

Tuesday August 20, 2024, 2015

Done.

Tuesday August 20, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001261541

Tuesday August 20, 2024, 2015

Done.

Tuesday August 20, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001261541

Tuesday August 20, 2024, 2015

Done.

Tuesday August 20, 2024, 1800-2200

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

WO0000001261541

Servicedegradation in the PoUS system since 07:44 blocks for handling of requests.

The issue is under investigation.

INC000001572119

A servicewindow in the period 10-08-2024 from 08:00 - 13:00 can cause instability in the EU traderportal and PoUS.

WO0000001261063

Update kl. 10:48 - The issue with the phone has been resolved.

Customsoffice Kystvejen are experiencing problems with their phone. If you cannot get through on the normal phone number, they can instead be contacted on phone number 72382659 (the number may only be used on weekends).

Thursday August 8, 2024, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File access:

• File is not affected.

Online access:

• Sign in to ICS and Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window

Thursday August 8, 2024, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File access:

• File is not affected.

Online access:

• Sign in to ICS and Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window

Thursday August 8, 2024, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File access:

• File is not affected.

Online access:

• Sign in to ICS and Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window

Thursday August 8, 2024, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File access:

• File is not affected.

Online access:

• Sign in to ICS and Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window

Thursday August 8, 2024, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File access:

• File is not affected.

Online access:

• Sign in to ICS and Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window

Thursday August 8, 2024, 0001-0300

PRD-servicewindow NemLog-In (MitID)

File access:

• File is not affected.

Online access:

• Sign in to ICS and Manifest will not be possible.
• Sign in to DMS Import/DMS Export/DMS Forsendelse (NCTS) will not be possible.
• Sign in to Traderportal, EU-CTP and IPEP with UUM&DS will not be possible.

The use of fallback procedure is allowed within the service window

TEST/TFE-servicewindow Thursday August 8, 2024, 0900-1600
DMS Import/DMS Export/DMS Forsendelse
Instability – file and online – might occur during the period.
Please note, that files on TFE AS4GW might fail due to the Instability.

WO0000001257650

TEST/TFE-servicewindow Tuesday August 6, 2024, 0800-1800

DMS Import/DMS Export/DMS Forsendelse

Instability/Unavailability – file and online – might occur during the period.

Please note, that files on TFE AS4GW might fail due to the unavailability

We have received reports regarding Manifest.

The issue is under investigation.

INC000001569690

We have reports regarding delays in resoponses.

Update at 10:35: The problem was solved around 09:00 and it seems out that DMS Transit was also affected.

The issue is uder investigation

INC000001569149

Import extended response times in connection with end of the month
In connection with end of the month, you may experience extended response times.

Attention is drawn to the fact that if large quantities of Import declarations are submitted within a short period of time in connection with the end of the month, extended response times may occur.
It is therefore recommended that files with smaller amounts (below 500-600 entries) be submitted.

We have report of delayed status changes.

The issue is under investigation.

INC000001568929

We have report of delayed status changes.

The issue is under investigation.

INC000001568929

We have report of delayed status changes.

The issue is under investigation.

INC000001568929

We have report of delayed status changes.

The issue is under investigation.

INC000001568929

Currently experiencing long response times/file responses on Import

Fallback procedure is allowed incase needed.

The case is being investigated - INC000001568900

There is currently long response times on Import.

Files are being handled, but can take a while.

Fallback procedure allowed if necesarry

INC000001568570

We have reports regarding some status changes within. The issue is under investigation.

Use of fallback procedures is allowed.

INC000001567411

Service window from 11-12 may cause short downtime in classic systems

WO0000001255784

Service window from 11-12 may cause short downtime in classic systems

WO0000001255784

Service window from 11-12 may cause short downtime in classic systems

WO0000001255784

Service window from 11-12 may cause short downtime in classic systems

WO0000001255784

A solution is being worked on asap.

Update 8:40: Use of fallback procedures is allowed

Update 9:30: The issue is now resolved, use of fallback procedure no longer permitted

INC000001567411

The issue is under investigation

Update 8:40: Use of fallback procedures is allowed.

Update 9:30: The issue is now resolved, use of fallback procedure no logner permitted

INC000001567411

Reports of delays. The isssue is under invstigation

INC000001566905

Update 26/07-2024 at 8:10: Debugging continues 

Update 26/07-2024 at 8:35: We are currently working on resolving the issue and fall back procedure is allowed if necessarry.

Update at 11:45 : The problem solved. There is no longer permission for fall back procedure and ongoing fall back procedure please end.

EU PRD-servicewindow Tuesday July 16, 2024, 1900-2359.

Extended response times can be experienced in the communication between Denmark and the other EU countries.

EU PRD-servicewindow Tuesday July 16, 2024, 1900-2359.

Extended response times can be experienced in the communication between Denmark and the other EU countries.

TFE/TEST-servicewindow Gateways Wednesday July 17, 2024, 1830-1930

Import

File access:

• File access to Import.

Online access:

• Online access for Import.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 17, 2024, 1830-1930

Import

File access:

• File access to Import.

Online access:

• Online access for Import.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 17, 2024, 1830-1930

Import

File access:

• File access to Import.

Online access:

• Online access for Import.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 17, 2024, 1830-1930

Import

File access:

• File access to Import.

Online access:

• Online access for Import.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 17, 2024, 1830-1930

Import

File access:

• File access to Import.

Online access:

• Online access for Import.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

Manifest Online: https://manifest.skat.dk/ 

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

Manifest Online: https://manifest.skat.dk/ 

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

Manifest Online: https://manifest.skat.dk/ 

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

Manifest Online: https://manifest.skat.dk/ 

TFE-servicewindow Thursday July 4, 2024, 1000-1200

DMS Import/DMS Export/DMS Forsendelse

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

WO0000001247027

PRD-servicewindow Thursday 11, 2024, 1500.

UUM&DC.

Instability/unavailability might occur.

WO0000001250745

The issue with Transit declarations that gets stuck in the status submitted may still occur. We are working to solve it.

The issue appears, for Authorized Consignor or Authorized Consignee when submitting IE015 or notification IE007, if the Authorizationnumber ACR or ACE is delcared in location of goods in data field 16 15.

The location of goods must be filled in, cf. the instructions on Toldst.dk

Skriftlige vejledninger til DMS Online | Toldstyrelsen

Note: In TFE, it is still possible to refer to the Authorized Consignor in data field 16 15, but this is not possible in the production Environment.

PRD-servicewindow Gateways Wednesday July 17, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001251069

PRD-servicewindow Gateways Wednesday July 17, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001251069

PRD-servicewindow Gateways Wednesday July 17, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001251069

PRD-servicewindow Gateways Wednesday July 17, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001251069

PRD-servicewindow Gateways Wednesday July 17, 2024, 1815-1930

Import

File access:

• File access to Import will be available.

Online access:

• Online access for Import will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001251069

TFE/TEST-servicewindow Gateways Wednesday July 10, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 10, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 10, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 10, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

TFE/TEST-servicewindow Gateways Wednesday July 10, 2024, 1830-1930

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

Issue has been investigated and solved.

AS4 outrage was from 11:05-12:46

Update 13:25 - It is not needed to resend affected file(s) if there has been received notification(s) on submitted file(s)

Update 13:30 - Affected files between 11:10-11:50 may need to be resend.

Issue has been investigated and solved.

AS4 outrage was from 11:05-12:46

Update 13:25 - It is not needed to resend affected file(s) if there has been received notification(s) on submitted file(s)

Update 13:30 - Affected files between 11:10-11:50 may need to be resend.

Issue has been investigated and solved.

AS4 outrage was from 11:05-12:46

Update 13:25 - It is not needed to resend affected file(s) if there has been received notification(s) on submitted file(s)

Update 13:30 - Affected files between 11:10-11:50 may need to be resend.

The closing for new declaration to Transit (NCTS) will take place on Tuesday July 9, 2024 at 08.00.

2024-07-05 The Danish Customs Agency Newsletter Den 9. juli 2024 kl. 8 lukker Transit for nye angivelser Toldstyrelsen

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Thursday July 4, 2024, 2205

Done.

Thursday July 4, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

There are currently problems with file transfer for DMS import, DMS export and DMS shipping TFE.

We troubleshoot.

The online part is not affected.

INC000001559964

There are problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

Currently being worked on a solution, new expected status 16:00

Update 16:04 - The issues has been solved and the communication has been re-established.

There are problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

Currently being worked on a solution, new expected status 16:00

Update 16:04 - The issues has been solved and the communication has been re-established.

There are problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

Currently being worked on a solution, new expected status 16:00

Update 16:04 - The issues has been solved and the communication has been re-established.

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

SKATS websites are currently unavailable.

Access to web based systems are still possible with direct link.

DMS Online: https://toldsystemet.toldst.dk/tp-web-ui/

There are currently problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

INC000001559964

There are currently problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

INC000001559964

There are currently problems with file transfer for DMS import, DMS export and DMS shipping.

We troubleshoot.

The online part is not affected.

INC000001559964

Declarations is failing shortly after submission on DMS TFE environment. The cause has been identified and a solution is being worked on as soon as possible.

INC000001558063

Update at 13:10- issue resolved. -The entries affected by this problem must be resubmitted.

Instability of MitID affects log-in via NemLog-in

https://digitaliser.dk/nemlog-in/nyt-fra-nemlog-in/2024/jul/driftsforstyrrelser-nemlog-in-2

Update at 11:00 - working again 

Instability of MitID affects log-in via NemLog-in

https://digitaliser.dk/nemlog-in/nyt-fra-nemlog-in/2024/jul/driftsforstyrrelser-nemlog-in-2

Update at 11:00 - working again 

Instability of MitID affects log-in via NemLog-in

https://digitaliser.dk/nemlog-in/nyt-fra-nemlog-in/2024/jul/driftsforstyrrelser-nemlog-in-2

Update at 11:00 - working again 

Instability of MitID affects log-in via NemLog-in

https://digitaliser.dk/nemlog-in/nyt-fra-nemlog-in/2024/jul/driftsforstyrrelser-nemlog-in-2

Update at 11:00 - working again 

Instability of MitID affects log-in via NemLog-in

https://digitaliser.dk/nemlog-in/nyt-fra-nemlog-in/2024/jul/driftsforstyrrelser-nemlog-in-2

Update at 11:00 - working again 

There is currently long ques on response times on pull requests on AS4.

Currently under investigation.

Update at 10:51 - problem solved

There is currently long ques on response times on pull requests on AS4.

Currently under investigation.

Update at 10:51 - problem solved

There is currently long ques on response times on pull requests on AS4.

Currently under investigation.

Update at 10:51 - problem solved

There are problems with export declarations where Administrative Accompanying Document AAD (EMCS) is entered in data field 12 01 stops in status submitted.

We are investigating the issue.

INC000001557714

There are problems with export declarations where Administrative Accompanying Document AAD (EMCS) is entered in data field 12 01 stops in status submitted.

We are investigating the issue.

INC000001557714

The closing of Transit (NCTS) is postponed.

• 2024-06-28 The Danish Customs Agency Newsletter Lukningen af Transit (NCTS) udskydes Toldstyrelsen

New closing date will follow in the coming week (week 27/2024).

WO0000001244065

The closing of Transit (NCTS) is postponed.

• 2024-06-28 The Danish Customs Agency Newsletter Lukningen af Transit (NCTS) udskydes Toldstyrelsen

New closing date will follow in the coming week (week 27/2024).

WO0000001244065

There is currently issues with the FTPS/File transfer for the classic-systems Import Classic, NCTS Classic and possible Manifest.

We are currently working on resolving the issue and fall back procedure is allowed if necessarry.

INC000001557644

There is currently issues with the FTPS/File transfer for the classic-systems Import Classic, NCTS Classic and possible Manifest.

We are currently working on resolving the issue and fall back procedure is allowed if necessarry.

INC000001557644

There is currently issues with the FTPS/File transfer for the classic-systems Import Classic, NCTS Classic and possible Manifest.

We are currently working on resolving the issue and fall back procedure is allowed if necessarry.

INC000001557644

Providers and companies who use the EMCS application and/or call EMCS services on Skats B2B gateway.

EMCS will be unavailable on Wednesday June 26th at 17:00-20:00.

Within this time period fall back procedure is permitted.

WO0000001242177

2024-06-25 2042

Resolved

We have reports of delays in responsetime in DMS

The issue is under investigation

INC000001552007

Update at 24-06-2024 at 11:35 - We still have issues with delays the proccesing of additional messages in DMS. A servicewindow tonight should correct this issue.

Update at 21-06-2024 at 13:20 - We still have issues with delays the proccesing of additional messages in DMS.

2024-06-25 2042

Resolved

We have reports of delays in responsetime in DMS

The issue is under investigation

INC000001552007

Update at 24-06-2024 at 11:35 - We still have issues with delays the proccesing of additional messages in DMS. A servicewindow tonight should correct this issue.

Update at 21-06-2024 at 13:20 - We still have issues with delays the proccesing of additional messages in DMS.

2024-06-25 2042

Resolved

We have reports of delays in responsetime in DMS

The issue is under investigation

INC000001552007

Update at 24-06-2024 at 11:35 - We still have issues with delays the proccesing of additional messages in DMS. A servicewindow tonight should correct this issue.

Update at 21-06-2024 at 13:20 - We still have issues with delays the proccesing of additional messages in DMS.

Monday June 24, 2024, 2247

Done.

Monday June 24, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Monday June 24, 2024, 2247

Done.

Monday June 24, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Monday June 24, 2024, 2247

Done.

Monday June 24, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Monday June 24, 2024, 2247

Done.

Monday June 24, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Monday June 24, 2024, 2247

Done.

Monday June 24, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

To

 Providers and companies who use the EMCS application and/or call EMCS services on Skats B2B gateway. 

EMCS will be unavailable on Thursday June 20th at 14:00-14:05.

Within this time period fall back procedure is not permitted.

WO0000001239082

TFE-servicewindow Tuesday June 11, 2024, 16:00-21:00

DMS Import/DMS Export/DMS Forsendelse

Instability/extended response times might be experienced. Unavailability may occur.

WO0000001232350

TFE-servicewindow Wednesday June 19, 2024, 0800-1200

DMS Import/DMS Export/DMS Forsendelse

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

Please note, that TFE AS4GW is closed during the service window.

PRD-servicewindow Wednesday June 12, 2024 from 18:00 - 20:00

Delays in responsetimes may occur

WO0000001235246

PRD-servicewindow Wednesday June 12, 2024 from 18:00 - 20:00

Delays in responsetimes may occur

WO0000001235246

PRD-servicewindow Wednesday June 12, 2024 from 18:00 - 20:00

Delays in responsetimes may occur

WO0000001235246

PRD-servicewindow Wednesday June 12, 2024 from 18:00 - 20:00

Delays in responsetimes may occur

WO0000001235246

Servicewindow Gateways, Wednesday June 19, 2024, 18:15-19:30

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001237141

Servicewindow Gateways, Wednesday June 19, 2024, 18:15-19:30

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001237141

Servicewindow Gateways, Wednesday June 19, 2024, 18:15-19:30

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001237141

Servicewindow Gateways, Wednesday June 19, 2024, 18:15-19:30

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001237141

Servicewindow Gateways, Wednesday June 19, 2024, 18:15-19:30

Import/Export/NCTS (Transit)

File access:

• File access to Import, Export and NCTS (Transit) will be available.

Online access:

• Online access for Import and Export will be available.

ICS/Manifest

File access:

• File access to ICS and Manifest will be unavailable.

Online access:

• Online access for Import Control System (ICS) and Manifest will be available.

DMS Import/DMS Export/DMS Forsendelse

File access:

• File access to DMS Import/DMS Export/DMS Forsendelse will be unavailable.

Online access:

• Online access for DMS Import/DMS Export/DMS Forsendelse will be available.

WO0000001237141

We have reports of delays in responsetime in DMS

The issue is under investigation

INC000001552007

We have reports of delays in responsetime in DMS

The issue is under investigation

INC000001552007

TFE-servicewindow Friday June 14, 2024, 0800-1200

Cancelled.

New date will follow

TFE-servicewindow Friday June 14, 2024, 0800-1200

DMS Import/DMS Export/DMS Forsendelse

File access will be unavailable during the service window.

Online access will be unavailable during the service window.

Please note, that TFE AS4GW is closed during the service window.

WO0000001235958

Reports of issues regarding access to DMS Online, use of fallback procedure is allowed.

Updated at 16:00 it is now possible to access DMS, use of fall-back produre is no longer allowed.

The issue is under investigation.

INC000001551568

Reports of issues regarding access to DMS Online, use of fallback procedure is allowed.

Updated at 16:00 it is now possible to access DMS, use of fall-back produre is no longer allowed.

The issue is under investigation.

INC000001551568

Reports of issues regarding access to DMS Online, use of fallback procedure is allowed.

Updated at 16:00 it is now possible to access DMS, use of fall-back produre is no longer allowed.

The issue is under investigation.

INC000001551568

The issue is under investigation

Update 18:10: It is estimated that the issue will be resolved in appr. 30 min.
Use of fallback procedures is allowed.

INC000001550869

The issue is under investigation

Update 18:10: It is estimated that the issue will be resolved in appr. 30 min.
Use of fallback procedures is allowed.

INC000001550869

The issue is under investigation

Update 18:10: It is estimated that the issue will be resolved in appr. 30 min.
Use of fallback procedures is allowed.

INC000001550869

PRD-servicewindow Tuesday June 11, 2024, 18:00-21:00

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window. 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001232355

PRD-servicewindow Tuesday June 11, 2024, 18:00-21:00

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window. 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001232355

PRD-servicewindow Tuesday June 11, 2024, 18:00-21:00

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window. 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001232355

PRD-servicewindow Tuesday June 11, 2024, 18:00-21:00

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window. 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001232355

PRD-servicewindow Tuesday June 11, 2024, 18:00-21:00

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window. 

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001232355

In order to ensure an unambiguous treatment of gross mass (heading 35) for the import declarations in Import-Classic, a change was introduced on 24/4 2024 to clarify the fields "kilo and gram" when uploading files to the Import system.

After the change, the content of the gram field is always treated as number of grams. If 7 is entered then it will be perceived as 7 grams, if 35 is entered it will be perceived as 35 grams and if 455 is entered it will be perceived as 455 grams.

Previously, before the change, the value 7 was perceived as 700 grams and 35 became 350 grams. After the change, 700 grams must be stated as 700 and 350 grams must be stated as 350.

The change only applies to file loading, there is no change to the entry in the Item Post screen.

Technically, the change concerns the D01 record's field 'Brutto_vgt_g' in the Inhouse files.

PRD-servicewindow Wednesday June 5, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001231654

PRD-servicewindow Wednesday June 5, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001231654

PRD-servicewindow Wednesday June 5, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001231654

PRD-servicewindow Wednesday June 5, 2024, 1800-2000

Extended response times may occur during the period.

WO0000001231654

There are problems with long response times when transferring files to DMS export.

We troubleshooting.

Update at 22:30 Fallback procedure is allowed when neccesary.

Update at 23:06 We have located the problem - but there is a large queue that needs to be processed.

Update at 01:05 All queues have been handled.

WO0000001228917

Due to a technical issue, please be informed that the online database is being updated with delay since 27.05.2024 08:00 CET
Due to a planned maintenance, please be informed that the online database might not be available between 02.06.2024 20:00 CET and 03.06.2024 05:00 CET

There are currently issues with login on EU-systems like TBS, CBAM, PoUS etc.

We are investigating.

INC000001544706

There has been a few interruptions on the AS4 Gateway today in the timeframe 10:20-12:50 ish.

All responses should have been delivered afterwards.

INC000001543840

There has been a few interruptions on the AS4 Gateway today in the timeframe 10:20-12:50 ish.

All responses should have been delivered afterwards.

INC000001543840

There has been a few interruptions on the AS4 Gateway today in the timeframe 10:20-12:50 ish.

All responses should have been delivered afterwards.

INC000001543840

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

E-tax for businesses (NTSE) Customs portal (DMS import) DMS export DMS Transit (NCTS)

Some declarations in DMS transit gets stuck in status submitted. We are looking into the problem.

Update at 18.00

Transit declarations that get stuck in status submitted are due to an error in filling in the location of the goods in data field 16 15 - must be filled as described in the instructions on Toldst.dk

Authorization ACR must not be declared in data field 16 15  - the authorization ACR should only be declared in data field 12 12

see Skriftlige vejledninger til DMS Online | Toldstyrelsen

INC000001543353

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Tuesday Maj 28, 2024, 0600-0630

Servicewindow Gateways

File access will be unavailable.

Online access will be available.

WO0000001225842

Monday May 27, 2024, 2115

Done.

Monday May 27, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001225259

Monday May 27, 2024, 2115

Done.

Monday May 27, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001225259

Monday May 27, 2024, 2115

Done.

Monday May 27, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001225259

Monday May 27, 2024, 2115

Done.

Monday May 27, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001225259

Monday May 27, 2024, 2115

Done.

Monday May 27, 2024, 1700-2300

DMS Import/DMS Export/DMS Forsendelse

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving during the service window, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

WO0000001225259

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

The use of fallback procedure is allowed within the service window.

Manifest and Import 0800-1100 AM

Manifest

Arrival declarations/notifications and declarations/notifications to DK from other EU member states submitted to Manifest between 0800-1100 AM will be received, but processed final may be delayed due to the PRD-servicewindow.

Import

If you need to release goods arriving between 0800-1100 AM, it may be done by manual release in Import e.g. via the menu Navigate > Transport > Insert actual arrival. However, this only applies to goods that are customs processed in Import.

Saturday May 25, 2024, 1938

Done.

In general

PRD-servicewindow Saturday May 25, 2024, 0800-2300

DMS Import/DMS Export/DMS Forsendelse (NCTS)

Saturday May 25, 2024, 0800-2300

File access:

• Files sent to DMS Import/DMS Export/DMS Forsendelse will fail/be rejected during the service window.

Online access:

• The online system for DMS Import/DMS Export/DMS Forsendelse will be unavailable during the service window.

Affected entries need to be resubmitted after the service window.

The use of fallback procedure is allowed within the service window.

Import/Export/NCTS (Transit)/Import Control System (ICS)/Manifest

Saturday May 25, 2024, 1100-2300

File access: