Transit

We are currently experiencing unstability on various systems. 

We are working on a solution. 

We are currently experiencing unstability on various systems. 

We are working on a solution. 

There is a report regarding unavailability on MitID, see https://digitaliser.dk/driftsstatus

Theres a chance logins to multiple systems will currently fail.

root cause is being investigated.

Update 10:39 - Login is once again possible, we are however keeping a close eye on this.

INC000001680079

There is currently issues with the FTPS/File transfer for the classic-systems Import Classic, NCTS Classic and possible Manifest.

We are currently working on resolving the issue and fall back procedure is allowed if necessarry.

INC000001557644

There has been internal operational issues last night.

We are aware of the issue and it is being investigated.

Its currently only affecting file transfer.

Fall back procedure is allowed where necessary. Do note that Online is not affected.

There has been reported issues regarding NCTS, e-Export. The issue is under investigation.

Update at 11:55 p.m. - NCTS is running again and fallback procedure is no longer allowed.

There has been reported issues regarding NCTS, e-Export. The issue is under investigation.

Log-in with NemLog-in is at the moment unavailable. The issue affects everyone trying to log-in with NemLog-in.

This impacts log-in on DMS TFE and PROD, TastSelv Erhverv and services with similar log-in method.

Some NCTS declarations are currently stuck in the system.

Troubleshooting in progress

INC000001484616

Update 16.14: It appears that the declaration are moving forward in the system.

Update 16:12: Seems to be back to normal values again.

There are currently issues with EORI validation - it may affect several of the customs systems.

Updated at 11:48 a.m. This issue is resolved. Declarations with EORI validation error must be resubmitted so that they undergo a new validation.

Troubleshooting in progress.

There are problems with file transfer, the problem is being investigated

WO0000001130395

We are currently experiencing issues with status change for Export and Transit (NCTS).

The problem is being investigated.

Update 16.20: The problem is now resolved and the file queue has been processed.

There are delays in the processing of files for e-Export and NCTS. The matter is beeing investigated.

Update at 12.50 - File processing is back to normal

The issue is being worked on.

INC000001447563

update at 14.55:  problem have been resolved

The error has been reported to The EU

Update 05-09-2023 11:14: The page is now being updated again.

Currently we are experiencing delays in the processing of transit files.

INC000001413815

We are currently experiencing issues with filetransfer for Export and Transit.

The problem is being investigated.

INC000001393803

We are currently experiencing issues with filetransfer for Eksport og NCTS.

The problem is being investigated. INC000001393079

There has been some delays in the processing of files for Export and Transit. However it should now be resolved.

We are currently experiencing issues with the customs systems.

There are delays in file processing for import, export and transit.

INC000001388926

The issue is under investigation

INC000001371563

Currently we are experiencing delays in the processing of files. The matter is being investigated.

INC000001372665

Since 10:45 all systems at Skat has been more or less unavailable. Filetransfer has recently begun working again.

Use of fallback procedure is allowed until further notice.

Update at 13:48 - all systems are back up and running. Use of fallback procedure has passed.

We are currently experiencing issues with filetransfer for Export & NCTS.

The problem is being investigated. INC000001339067

The use of fallback procedure is allowed.

We are currently experiencing issues with filetransfer for Export, Transit(NCTS)

The problem is being investigated.

Update: 09:14 - Issue resolved.

We are currently experiencing issues with filetransfer for Import, e-Export and NCTS.

Files are being processed but with delay up to 1 hour.
The use of fallback procedure is allowed.

The problem is being investigated

INC000001320378

Update 18/11 at 8:40:File processing is normalized. Some file may not have been properly processed. Contact servicedesk, please remember to state system, traderno. and timestamp of sending.

Update at 14.46 - The FTP environment will be restarted and therefore unavailable for up to 15 minutes.

Update at 11:50 - Status unchanged on Export and NCTS. Troubleshooting continues.

Update at 10:36 - Status unchanged on Export and NCTS. Troubleshooting continues.

File transfer on Import is stable again

Online access to export and import is unaffected.

We are currently experiencing issues with filetransfer for Import, e-Export and NCTS.

We are currently experiencing issues with filetransfer for Import, e-Export and Transit

The problem is being investigated. 

The use of fallback procedure is allowed.

Update at 15:40: There is still a big queue in the file processing (around 1 hours waiting time)

Update at 13:04: The file transfer has been restored. Unfortunately we do now have a long queue of files waiting to be processed. For that reason, fallback procedure is still allowed.

Update at 19:38: Filetransfers are being handled at a normal rate.

INC000001319761

The issues with EORI validation continues. At the moment, ICS, Manifest and Transit is experiences this error.

e-Export seems to be working now.

The use of fallback procedure is still allowed.

Update on Nov. 11, at 11.40: The EORI validation is now stable. Unfortunately, new data cannot be processed at the moment, so NEW company registrations (since Nov. 10) cannot be validated. In these instances fallback procedure is still allowed.

Update on Nov 10, at 16.05: The EORI validation is performing better, but errors may still occur.

INC000001317821

We are currently experiencing EORI-validation errors for Transit (NCTS)

Resending the declaration (sometimes more than once) often solves the problem but now always.

The use of fallback procedure is allowed.

Update, Nov. 11, at 11.40: The EORI validation is now stable.

Update at 16.05: The validation service is performing better, but errors may still occur.

INC000001317821

We are currently experiencing delay in status change for Import, Export, and Transit (NCTS)

The problem is being investigated: INC000001315449

The use of fallback procedure is allowed.

Update: Delays and queue has been cleared.

We have reports of delays in the release process. Under investigation.

INC000001309188

We are experiencing delays in the processing of many kinds of declarations. The problem arises on a daily basis and therefore cannot be considered as resolved.

Declaration status is being monitored and handled throughout the day.

We do not have an estimated resolution date or time.

INC000001297402

there may be delays in status change for Transit-declarations.

Update 22-09-2022 09:48: The problem has been solved.

There is currently issus with status change on declarations. The problem is being investigated.

Fallback procdure is granted if necessary.

INC000001295624

We are experiencing IT disturbances in all of SKAT whic affects telephone calls, system access internally, and file transfer.

The matter is being investigated.

Fallback procedure is allowed.

Update 15/09 11.15: The Proble has been solved

There are currently issues with status changes on declarations. The issue is being investigated, manuell search and push to next status is being perfomed.

There at currently issus with status change on declarations. The problem is being investigated.

Fallback procdure is granted if necessary.

Update 13-09-2022 09:19: The problem has been solved. The use of fallback procedure is no longer allowed. All on going fallback procedures can be completed.

We are currently experiencing problem accessing the Import-, e-Eksport-, Transit-, and Manifestsystem

The problem is being investigated.

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Update 12-09-2022 20:48: The systems are up and running again. It is no longer allowed to use fallback procedure. All on going fallback procedures can be completed.

Update 12-09-2022 17:28: Permission to use fallback procedures are granted when necessary

There at currently issus with status change on declarations. The problem is being investigated.

Fallback procdure is granted if necessary.

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There is a delay in goods being released. The issue is being worked on.

Update 22:25: NCTS is working again.

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There are delays in status change of transit declarations (NCTS). The declarations are continuously selected and manually processed. Contact the Customs Servicedesk if it is an urgent matter.

We are experiencing issues with status changes for export and transit. We are investigating the issue.

INC000001285892 

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Update  02/09-2022 at 15.30: Some unstability is still seen, but generally the systems are working properly.

Unfortunately, the release of transit declarations is very slow.

The matter is being looked into.

Opdatering 31-08-2022 16:53: The problem has been solved.

Update at 12.25: The customs office in charge may be able to help you with release of the declarations.

INC000001285636

We are experiencing issues with declarations being stuck in status 20.

We are working on a solution.

Update 11.55: The issue has been solved.

There is currently delays on file transfers for export and transit.

Update at 16.22: The system is up again and incoming files are being processed.

INC000001274565 

The matter is being investigated.

Update at 12.13: The systems are back up

There are delays in file processing for import, export and transit files.

INC000001270349

There are delays in the file processing for export and transit files. The matter is being investigated.

Update at 16.20: File processing is back to normal.

INC000001263812

There are delays in the file processing for export and transit files. The matter is being investigated.

Update at 15.53: All files have been processed.

INC000001256612

There are currently delays in the file processing for Eksport and Transit (NCTS).

Update at 13.38: File processing is back to normal.

INC000001249678

There are delays in the file processing for export and transit files. The matter is being investigated.

Update at 12.04: All files have been processed.

INC000001248915

There are currently delays in the file processing for Eksport and Transit (NCTS).

Update: The file processing is back to normal.

There are currently delays in the file processing for Eksport and Transit (NCTS).

We expect all files to be processed eventually.

The problem seems to be solved but expect some delays in processing.

INC000001243362

We are unfortunately expierencing delays on export and NCTS file transfers.

We are working on a solution.
INC000001239991

Update 12.34: The problem has been solved. 

Update 12.14: The file transfer seems to be working again. The situation will be monitored.

We are unfortunately expierencing delays on export and NCTS file transfers.

We are working on a solution.

Update at 16.00: The file transfer processing time is back to normal. Fallback procedure has ended.

Update at 15.18: Fallback procedure is now allowed but please note, that we expect all files to be processed eventually.

We are unfortunately expierencing delays on NCTS (transit) file transfers.

We are working on a solution.

Updated at 19:40: File transfer for eksport and transit runs normal again, emergency fallback procedure is no longer permitted for eksport and transit.

Updated at 18:59: File transfer for export and transit has started to work again, but there is a huge load that needs to be handled. We are still monitoring.

Updated at 16.46: File transfer for export and transit is still unavailable, time horizon unknown.

Update at 16.10: Emergency fallback procedure is not longer permitted in import

Update at 15.53: The import system is working again

We are having some problems with filetransfer, it is being investigated.

Emergency fallback procedure is permitted where necessary.

The online e-Export system is running.

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