Last updated

01 Feb 2024 07:21

Type

Scheduled unavailability

Status

Closed

System

Import + Export + ICS + Manifest + Transit (NCTS)

Message

Service Window

Wednesday January 31, 2024, 1800-2100

File access:

• Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
• Files sent to ICS and Manifest will fail/be rejected during the service window.

 

Online access:

• The online systems for Import and Export will be unavailable during the service window.
• The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window.

 

After the Service Window the Online Client for Import on PRD will be updated automatically.

Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.

See above contact information if you use Citrix.

 

The use of fallback procedure is allowed within the service window.