Last updated

21 jun 2023 20:29

Type

Scheduled unavailability

Status

Closed

System

Import + Export + ICS + Manifest + Transit (NCTS)

Message

Service Window Wednesday June 21, 2023, 1800-2100 for Import, Export, NCTS (Transit), Import Control System (ICS) and Manifest

Update 21/6-2023 20:25  - service window ended and fallback procedure ends.

File access:
- Files sent to Import, Export and NCTS (Transit) will be processed when the service window has passed.
- Files sent to ICS and Manifest will be processed when the service window has passed.

Online access:
- The online systems for Import and Export will be unavailable during the service window.
- The online systems for Import Control System (ICS) and Manifest will be unavailable during the service window

After the Service Window the Online Client for Import on PRD will be updated automatically.
Companies using systems such as Citrix can download the updates in advance for both TFE (TEST) and PRD (Production) environments.
See above contact information if you use Citrix.

The use of fallback procedure is allowed within the service window.